We've released improvements to how our tracker dashboard displays the online status, providing clearer insights into device connectivity. This update brings more accurate information at a glance.

Online Status Display: 

The tracker management now shows the time since the GPS trackers has opened a socket connection to our server (online), or conversely, since the socket has been closed (offline). 

Removal of "Updated" Column:

Based on your valuable feedback, we have removed the "Updated" column as it was found to be misleading. Instead, we've replaced it with the new "Last Message" column, which displays the time of the last message received from the device. This provides more accurate and relevant information regarding device activity.

We're excited to announce improvements to the activation process for your events on Racemap, offering greater flexibility and transparency in managing live tracking. Our new activation revolves around the event cycle to meet your specific needs.

Understanding the Basics: Event Cycle

The activation now aligns with the event cycle, covering periods when your event is live, as determined by the specified start and end times. At the beginning of each cycle charges for maps & used add-ons apply.  

Tailored to your event times 

Whether your event starts in one year, spans a single period, or is reused with pauses, our new activation seamlessly adapts to your requirements:

• When your event becomes live (indicated by the start time), then the first cycle starts, incurring a charge for the map & used add-ons.
• If your event duration exceeds the cycle length, a new cycle starts, incurring an additional charge.
• Once your event ends (indicated by the end time), no further charges are incurred after the last cycle. 
• If you want to use your event again, simply reactivate the event, with no charges during the pause period.

What does this mean for you?

• Charges for the map & used add-ons only incur for event cycles, allowing you to activate events well in advance without unnecessary costs. 
• Flexibility to adjust start & end times for upcoming events as needed.
• Enjoy peace of mind knowing that during pause periods, there are no charges for maps & add-ons.

Additional Benefits!

• Deeper Insights: Gain comprehensive insights into consumption details for each event, including existing charges and potential further charges based on current event time settings.

• Enhanced Event Status Visibility: Keep track of your event status with new badges indicating whether it's a TRIAL, ACTIVE, or ARCHIVED, as well as whether it's UPCOMING, LIVE, or FINISHED.
• Free Trials: Each event comes with a free trial, allowing you to test our tracking platform and settings at any time, for any duration. You have the option to run multiple trials simultaneously, activating only when you're convinced about the solution. Start your trail here: https://racemap.com/admin/events/new

Our latest release brings you more enhancements & improvements to elevate your sports live tracking.

1. Filter tags in the monitor 

Following the success of filter tags in the tracking map & the leaderboard, we've now added the filter feature to our monitor. This empowers you to streamline your monitoring process and quickly filter relevant information. Read more about our safety dashboard in our documentation: https://docs.racemap.com/how-to-use-live-tracking/monitor 

2. Seamless tracker overview access in tracker management

You now easily access the tracker overview from the tracker management | infos tab. Additionally, we've included the option to download the QR code, providing you with seamless navigation. More information about the tracker overview: https://updates.racemap.com/name-and-bib-number-on-tracker-page-1wH9yo

3. Improved event time format

To prevent misunderstandings and ensure clarity, we now display relevant information in the time format of the event times. Simply hover over the information to view it in the correct format. 

Our latest release targets significant improvements in our Tracker Management system. These enhancements are designed to streamline your workflow and provide you with more efficiency when operating multiple GPS devices through our tracking platform.

Swift processing of highlighted trackers

This new feature allows you to process highlighted trackers, regardless of whether the device is selected or not. You can now create a new tag or a new selection from highlighted devices with only one click.

Improved message status visibility

We've enhanced the visibility of message statuses such as pending, sent, completed, or error. This ensures you have reliable status of your messages, allowing for better monitoring and troubleshooting.

Read in depth information about our tracker dashboard in our documentation: https://docs.racemap.com/tracker-management

We're excited to announce several enhancements to our tracker dashboard, designed to boost your productivity when deploying multiple GPS trackers. Your feedback has been invaluable in prioritizing these enhancements.

Reset filters with ease

We've added a convenient cross icon to reset selected filters, allowing you to quickly reset filters even when the filter tree is closed. 

Enhanced search functionality

The search field now supports multiple arguments. Simply comma-separate your search terms such as IMEI, ICCID, Tracker Name to refine your search and find what you need faster and more efficiently.

Global message management

You can now revoke all pending messages and delete all error messages with just one click. This global feature is helpful when renting your devices and managing large volumes of messages.

Streamlined message line operations

The message line now features a global clear and revoke button that addresses all messages of the marked device. 

We're thrilled to introduce a smart enhancement to our tracking keys: QR code. Tracking keys seamlessly connect your participants' Racemap App (or your custom tracking app) for live tracking at a specific event with ease. And you can take advantage of our key solution through QR codes. 

To further simplify and automate your processes when providing keys, we've empowered our platform to automatically generate QR codes for our keys. This feature allows you to quickly generate QR codes for multiple keys, and directly integrate the codes in your processes.

How to Generate QR Codes

To generate QR codes for your keys, simply use the following URL format:

https://racemap.com/api/starters/actions/generate_key_qrcode?key=YYYYYY

Replace YYYYYY in the URL with the keys for which you want to generate the QR code. That simple.

Learn More

For more information on how to use tracking keys, please refer to our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys

We're pleased to announce some enhancements to our billing page, specifically designed to better accommodate users leveraging our m2m SIM cards for machine communication across the globe. 

Our SIM cards include a monthly activation fee of €0.5 per card, and feature fair traffic charges starting at €0.15 per MB in Zone 1. Furthermore, you have the flexibility to (de)activate the cards as needed. 

Traffic consumption for m2m SIM cards

With our latest release, we've introduced a new product for tracking traffic consumption through our m2m SIM cards. Now, you can seamlessly monitor your monthly data usage in your billing page. 

Improved billing process

We've revamped our billing process to better align with your usage patterns. We'll charge the traffic consumption every one or two months with a one-month delay. This streamlined approach ensures greater transparency. 

Enhanced visibility

On the billing page, you'll now find a monthly breakdown of traffic consumption, simply hover over the details to view the breakdown.

The latest update of our tracker management gives you greater control and insight into your GPS trackers. You now can show and hide columns independently in both list sections. Also, we added the new firmware column, which is specifically designed for Queclink GL3xx devices. 

Tailor your tracker management to your specific needs. Whether you're preparing devices before a race, monitoring devices during an event, or maintaining devices in the off-season, this flexibility ensures you can focus on the information that matters most for your current use case.

In combination with the auto-request of device settings, you have effortless insights into your GPS trackers. When a Queclink GL3xx GPS tracker establishes a new port with our server, we automatically request relevant device settings, including:

• Firmware version, 
• ICCID of the inserted SIM card, 
• None movement detection, 
• Send interval (movement and none movement), 
• Report interval (movement and none movement) and
• GPS mode.

Find more information about managing many GPS devices in our documentation: https://docs.racemap.com/tracker-management

We're excited to hear about your experiences with these new features. Your feedback is invaluable as we continue to refine and improve the Racemap platform.

We released powerful enhancements for our predictive live tracking, designed to elevate your race visualization experience. Our predictive tracking utilizes sporadic reads from your timing system for a smooth and realistic live visualization of your races. 

Key Feature: Adaptive Dot Jump Back

The last update enables our interactive tracking map to let the dots jump to a different location. If the deviation of the dot with the current read of the participant is too big this difference now can be corrected and the dot jumps back or onward to the location of the detection. This approach increases the quality of our prediction and ensures a more accurate representation of participant movements. 

Seamless Optimization

You can now adjust all parameters impacting the quality of predictive live tracking in the advanced settings of your tracking map. This empowers you to fine-tune your settings for optimal performance tailored to your specific event requirements. 

Effortless Optimization Process:

Fine-tune your settings with precision and confidence, ensuring a flawless race visualization experience for your participants and spectators alike. 

1. Real-Time Recalculation: Our prediction engine is highly performant, recalculating all data within seconds based on your adjusted settings even during a running event.
   
2. Utilize Old Prediction Events: Optimize your settings of upcoming predictive tracking by analyzing past prediction events (from your event library) and optimize parameters afterward. You can instantly see the impact as if it were live, without the hassle of replaying the event. 

Read all about our predictive live tracking in our documentation: https://docs.racemap.com/predictive-tracking-with-data-from-timekeeping

We're thrilled to announce that we've added the latest firmware for Queclink GL300M GPS trackers - version R20A14V02 - for OTA firmware update. The latest firmware brings enhanced performance and reliability to your GL300M tracking devices. Simply follow the prompts to initiate the OTA update process for your devices in our tracker dashboard - quick, convenient, hassle-free https://racemap.com/admin/trackers. With this enhancement, you can now update GL320M, GL310M, and GL300M devices. 

For detailed information on OTA firmware updates and how to maintain your devices, refer to our documentation: https://docs.racemap.com/hardware-for-live-tracking/maintain