Our latest release is focused on one thing: less friction. From a more consistent interface across the platform to sharper tools for managing your Safemap — here's what's new. 

Consistent panel UI across the platform

The panel for map settings and tracker management have been migrated to Ant Design — the same UI system used across the rest of RACEMAP. The interface is now visually consistent throughout, making navigation more intuitive wherever you work.

Preview of sidebar and filter tag settings

Configure the sidebar — and see it live in the preview! Visualization settings now provides a sidebar preview of your tracking map as you configure it. You can define the order of filter tag categories in the sidebar via drag and drop, and the preview shows your changes in real time — no guesswork before publishing.

Share Safemap access without admin overhead

We have added "Load Safemap without login" to the Advanced settings of Safemap. Any event creator can enable it directly — no admin rights needed. Sharing safety monitoring responsibility during a race just got simpler.

Safemap: improved participant interaction on the map

Navigate Safemap with more precision. Participant interaction on the map is now more responsive and intuitive. Clicking a dot in the map now selects the participant, hovering shows their bib number with a pointer cursor, and hovering a participant in the starter or alerts list highlights their position on the map — keeping the list and map in sync as you monitor your race. 

All information about Safemap: https://docs.racemap.com/live-tracking/safemap

We've shipped two improvements to make event configuration easier and user support direct accessible where most needed.

🏆 Leaderboard: Unit Selection Now Available

You can now configure the unit system to show metric, imperial, and nautical - directly within the Leaderboard settings.

To improve consistency across the platform, we've introduced a reusable Unit System Selector component and integrated it into the Leaderboard configurator.

What's new

• Added a Unit System selector to Leaderboard settings.
• Unit preferences now influence the leaderboard preview and configuration experience.
• Maintains a consistent configuration experience between Tracking Maps and Leaderboards.

💬 New User Help Requests with AI Support

Getting help is now faster and more flexible in RACEMAP. We've replaced the previous user feedback feature with a new help request system that supports both traditional support requests emails and AI-assisted help.

What's new

• Submit help requests directly from the platform.
• Choose between:
  • Email Support for direct assistance from our team.
  • AI Support for instant answers through an interactive chat experience.
• Improved support workflows across the platform.

The new system introduces a dedicated help request experience and lays the foundation for richer support conversations in future releases.

Leaderboard: Smarter & More Customizable

We've expanded our leaderboard solution with new customization options and improved logic to support more complex event formats. 

Improved start detection

The leaderboard now better identifies the actual start of a race when start and finish locations are geographically close but connected by a long course loop. This improves ranking accuracy for lap-based and looped events.

Custom leaderboard branding

You can now set the leaderboard header color directly within the settings, making it easier to align leaderboards with event branding and sponsor requirements.

Built-in leaderboard preview

We've added a leaderboard preview in the configurator, to immediately verify appearance and settings before publishing changes. This reduces setup time and helps avoid configuration errors during event preparation. 

All about the RACEMAP leaderboard add-on in our documentation:
https://docs.racemap.com/live-tracking/gps-timing 

Auto-pause API to prevent unnecessary costs

To help customers better manage API usage and operational costs, the Data API add-on now automatically deactivates after an event has concluded.

How it works:

• The system automatically pauses the Data API after the first API request that occurs more than two hours after the event end time.
• Users can resume the API at any time if continued access is required.

This change helps prevent unintended API consumption and unexpected costs while maintaining full flexibility for customers who need extended access. 

More current API Improvements

Our current API continues to evolve as a reliable data source for broadcasters, media teams, event organizers, and technology partners.

AI-assisted development becomes common. An increasing number of teams use tools such as ChatGPT, Claude, Gemini, or GitHub Copilot to rapidly create custom dashboards, reporting tools, and event-specific applications. Our current API is the stable, structured, and well-documented data foundation for such custom solutions.

Whether you're building a live race dashboard, an operations monitor, a broadcast control panel, or automated reporting workflows, you can use AI assistants together with our documentation to generate applications tailored to your specific requirements—while relying on verified real-time race data from RACEMAP.

We've enhanced the current API with reliability, analysis capabilities, and consistency.

Highlights:

• New routing and expanded test coverage for the Current API Analyser. 
• Consistent formatting of units, pace values, and receive-gap information. 
• Improved speed and movement calculations within backend processing. 
• Additional test coverage and internal quality improvements.

Explore the current API documentation to start building your own dashboards and integrations: https://docs.racemap.com/api/current

Clearer Tracker Management for Queclink GL3xx Devices

We've improved the Tracker Manager interface to make device communication settings easier to understand and operate. 

Improved ACK visibility

The tracker dashboard previously exposed two different acknowledgement concepts ("Cl-ACK" and "Server ACK") that could be difficult to distinguish during troubleshooting and device configuration. These improvements help operations teams diagnose communication issues faster and manage Queclink GL3xx GPS tracker with greater confidence.

The improved interface now includes:

• Context-sensitive explanations directly within the UI.
• Clearer descriptions for tracker communication settings.
• Improved display and sorting behavior for Server ACK states.
• Better support for identifying unknown versus disabled acknowledgement states. 

Learn more about Tracker Management in our documentation:
https://docs.racemap.com/tracker-management

Faster Synchronization Across the Platform

To improve data freshness and operational responsiveness, we adjusted platform synchronization intervals.

• Starter synchronization now runs every one minute (instead of every five minutes). 
• The default player aut-reload interval has been standardized to one minute, also.

These adjustments provide faster updates while maintaining efficient system performance.

Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new: 

📋 Tracker management: Clear connectivity state

We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:

• CON column: Socket connectivity of the GPS tracker with the RACEMAP server
• NET column: Network registration of our SIM cards 

Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).

This removes ambiguity and makes diagnosing GPS tracker status much more straightforward. 

Additional improvements:

• New dedicated NET column
• Simplified CON to show socket status only
• Replaced the online icon with a server icon for clarity
• Removed the cell tower icon from signal strength
• Improved column order and overall table consistency 

Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management

🔄 Player reload functionality (auto & manual) 

Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events. 

Auto-reload (default ON) refreshes:

• Participants, tracks, and colors
• Starter and track names
• POIs and metadata

Reload button is shown in the tracking map when auto-reload is disabled

Rendering improvements in the interactive race visualization:

• Viewport position is preserved after reload
• More accurate visual updates via sprite hashing

This feature ensures your player reflects real-time changes without requiring a page refresh.

⚙️ Current API improvements

We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.

Core updates:

• More reliable speed calculation, especially with limited or missing geopoints
• Fixed inconsistencies in gap and average calculations
• Improved handling of shadow tracks
• Added extrapolated parameters including gap support
• Introduced participantId-based gap queries for unified comparisons 
• Simplified query parameters introducing Average Speed Window and Result Time 

Read more in our documentation, including live data samples: https://docs.racemap.com/api/current

If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing. 

🌍 Extended language support

The RACEMAP tracking app and white-label apps now also support:

• 🇵🇱 Polish
• 🇹🇷 Turkish 

All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking

We’re excited to introduce a new release packed with improvements across Safemap, Tracker Management, and Event Settings. This update brings more control, better previews, smarter alert handling, and usability enhancements for teams in the field. 

Safemap updates

🔇 Global alert mute control 

Event hosts now mute alerts & notification sounds globally with a single event-level setting.

Benefits:

• Disable sound alerts by default, to customize Safemap according to events requirements
• Better control for quiet environments or control rooms 
• Faster setup for large-scale events 

👀 Preview mode

Safemap now supports a preview mode to help you validate configurations and showcase the dashboard before activation. The preview shows a realistic Safemap experience using a limited set of participants while preserving full tracking and alert logic.

What’s included:

• Preview available when Safemap is not yet activated 
• Limited number of visible participants 
• Watermark to clearly identify preview mode

Benefits:

• Confirm settings before going live 
• Great for demos and customer acquisition 
• Experience real behavior without full event activation 

🏷️ Tag-based alert suppression

A powerful alert suppression system has been added based on participant tags. Configure Safemap to suppress alerts for participants whose assigned tags match selected key/value rules, such as "finished", "DSQ".

Capabilities:

• Search and manage participant tags in a dedicated table 
• See how many participants are assigned to each tag 
• Visibility why a participant receives no alerts: 
  • Protected zone suppression 
  • Tag-based suppression

Benefits:

• More precise alert control 
• Reduce noise from known or exempt participant groups 
• Better transparency for operations teams 

🎨 Improved track colors

Tracks show their own configured color in Safemap. With this improvement, track overlays are clearer and visually aligned with their intended appearance.

Benefits:

• Better map readability 
• More accurate visual representation 
• Easier distinction between tracks

Tracker Management Updates

📱 Improved mobile usability

We’ve improved column visibility controls for smaller screens such as smartphones. Previously, managing visible columns on mobile devices was difficult. The updated interface now offers a cleaner popup layout with improved height handling and scrolling behavior. 

Good to know: Tracker Management is still primarily optimized for desktop use—but for those managing trackers on the go, this is a welcome upgrade.

Event settings updates

🔑 Endpoint to query keys added

A new API endpoint is now available for querying keys in Event Settings. This expands integration options and makes key management more accessible for connected workflows.

Learn more in our documentation: https://docs.racemap.com/apps/tracking/keys#apis-for-keys

Track Style Customization

Live tracking with multiple tracks is now more flexible and easier to read for spectators. In the map settings, you can adjust both line width and opacity of each track separately, giving full control over how they appear in the visualization. 

We also replaced the previous color picker library with the Ant Design color picker, unifying track styles across the system for a cleaner, consistent look.  

Track Chart in Safemap: Visual Breaks for Gaps

The track chart in Safemap previously connected all time gaps in GPS data with a line, implying continuous movement that didn’t exist. Now, lines are removed where data is missing, showing tracker data more clear. 

Tracker Management: Configuration Update Progress

Tracker management now records the configuration update process in the message history, giving you more confidence when adjusting tracking configurations across devices to meet specific event requirements. Each configuration change is timestamped and displayed in the tracker message history, making troubleshooting easier if updates fail. 

Just released: We made managing large numbers of GPS trackers a whole lot easier for you. Our new RACEMAP Orga App is the missing link between:

• GPS trackers 
• The Tracker Management system
• Participant data

Built for organizers, teams, and event staff, the Orga App helps you handle many devices quickly and reliably. With QR code scanning at its core, it removes manual searches and speeds up your entire workflow in the Tracker Management and on-site at the help desk.

Features

Instant device selection: Scan QR codes to identify and select trackers in seconds—no more searching through lists.

Fast participant assignment: Link devices to participants by name or bib number with a simple scan.

Flexible workflows: Works whether participant data is preloaded or created on the fly at the help desk.

Parallel operations: Multiple Orga Apps can operate simultaneously.

Download the free Orga App for Android and iOS, click the QR code on your phone for redirecting. We are looking forward to your feedback.

Why it matters

Less manual work. Fewer errors. Faster setup.

The Orga App ensures you only assign the devices you actually need—helping you stay efficient and in control, even during busy event check-ins.

Learn more in our documentation: https://docs.racemap.com/apps/orga

We’re excited to share our recent improvements & new features in RACEMAP, designed to give our users more flexibility, clarity, and control over live tracking and event management. 

Interactive Elevation Chart Component

Our new Interactive Elevation Chart component is now available. It allows you to:

• Visualize the course elevation profile
• Track real-time positions of athletes
• Highlight important Points of Interest

The chart is fully customizable via URL parameters, making it easy to integrate into video productions, live broadcasts, or custom dashboards. 

This component was developed based on feedback from our advanced users during the February RACEMAP Masterclass Workshop and represents the first outcome from that collaboration.

🎯 Try the live demo: https://racemap.com/elevation-chart/61a2055b10cacc0001302283/#selected=632c5f976d787758a9e66d40&color=00ff00&elevation.showProgress=true

📄 Documentation: https://docs.racemap.com/live-tracking/profile 

Tag-Based Filtering for Generic Imports

You can now filter participant synchronization in the Generic Import based on tags. 

• Import only specific subsets of starters
• Align Generic Import logic with the race result import filter
• Address previous import issues and revamp the participant configuration component

This improvement ensures more precise and reliable imports, saving time when managing large events and complex datasets. 

Knots as a New Speed Unit

A customer working with water events was asking for knots as a new speed unit. 

• Renamed unit → unitType to separate from external APIs and make it explicit
• Added preview for the unit system
• Updated distance markers in the player
  

Tracker Management

Enhancement

To give operators better insight into connectivity of their GPS trackers and carrier behavior, we’ve added new network-related visibility:

• New Network tab in Tracker Management
• Carrier and network information is now also displayed in the track chart

These additions help diagnose connectivity issues faster and support more informed operational decisions such as black listing a specifc carrier during live tracking.

Fix

The tracker management now shows the correct timestamp for when a device goes offline or when the socket connection is closed.

📘 Full details: https://docs.racemap.com/tracker-management 

Predictive Tracking

A new column has been added to the Transponders tab, showing the total number of received reads during the race. This makes data completeness and transponder performance easier to assess at a glance. 

📘 Full details: https://docs.racemap.com/prediction 

Safemap

The chart in Safemap now displays elevation data based on the actual received GPS position of the selected tracker, rather than the predefined race course.

Why this matters: If a participant moves off the official course, the elevation information now remains accurate and reflects the real position — improving situational awareness for operators. 

📘 Full details: https://docs.racemap.com/live-tracking/safemap

Better Group Map Management 

We’ve improved how single maps are organized in the group creator to give you more flexibility and smoother workflows on our tracking platform.

• Add individual maps directly into group maps, making it easier to organize complex events. 
• Find events faster with an improved search experience, including smarter suggestions and a more consistent interface.

Accurate Message Counts in the Tracker Dashboard

Message counts in the Tracker Management now stay up to date at all times.

Previously, message numbers didn’t always refresh immediately when messages were cleared or resolved. This has been fixed, so the dashboard now updates instantly, giving you a clear and reliable overview of tracker activity.