During a live event, every second spent searching for information is a second not spent acting on it. This release tightens the feedback loop — from the map to the data to the tools you use to manage your field. 

Spot issues before you go looking 

Safemap — participant status markers: Each participant dot now tells you what's happening without a click. The outline color reflects the unresolved state — non-movement, off-track, crash, or SOS. Flagged participants rise above the rest on the map with a thicker outline. Hover any dot to see the start number and inline status icons on the spot. 

All information about Safemap: https://docs.racemap.com/live-tracking/safemap

Filter the list, clean the map

Safemap — filtered participant visibility: Filtering the participant list now updates the map. Filtered-out participants grey out and become unselectable — your attention stays on exactly the group you're monitoring.

• A participant that gets hidden by a filter change is automatically deselected 
• Clicking an alert always works: if the participant is filtered out, the filters reset so they appear 
• Clicking an alert icon in the list shows only that participant's alerts — two unresolved notifications means you see exactly those two 

Set up safety zones in bulk 

Safemap — protected zone batch actions: Setting up protected zones for an event used to mean configuring each one individually. Batch actions are now available, so you can configure multiple zones at once. 

Read connection data without squinting 

Connection chart — improved layout: Cell and network info now lives in its own lane below the connection chart. Labels no longer collide with data points — the chart is readable at a glance. Your filter and display settings are saved and restored when you reload the page. A network filter and loading indicators are included. 

All information about the connection chart: https://docs.racemap.com/gps-devices/debugging#connection-chart 

Network data in the correct order

Tracker Management — network info and CON column: The Network tab now shows fields in a consistent order — Carrier Name, Carrier Country, Radio Technology — with empty values removed. The connection chart link sits next to the online/offline icon in the CON column, one less place to look. 

Sort and color your field in one move

Participant table — sort selected & random marker colors: Two new batch actions in the action dropdown save real time when you're setting up your event.

• Sort selected reorders your selection by Name (A→Z, Z→A) or BIB (ascending, descending) — only the selected participants move. BIB sorting is numeric-aware: 2 before 10.
• Random marker colors gives each selected participant a distinct hue. No two repeat, none come out near-white or near-black. Visual separation across a hundred starters, in one click. 

A focused round of improvements across Safemap, Tracker Management, and the event editor. Less hunting for information, fewer surprises when it matters.

Safemap

See the workload before working through it

Safemap now shows the count of alerts and notifications based on set filters and in total. You know what's waiting for review without opening it first.

"Reset" clears everything, in one action

The Reset button now clears filters, sorting, and the search together. Reset becomes active whenever any of those are set, so you always know there's something to clear.

Deep-link to any map position

The URL now adds ?lat=..&lng=..&zoom=.. to open Safemap at a specific location and zoom level — useful for external tools or dashboards that need to land users on a precise area. Position now also persists across reloads after any manual pan, zoom, starter selection, or chart hover.

Tracker Management

Configuration update status now reflects what actually happened

Previously, a config push to a Queclink GL3xx tracker showed green (Complete) as soon as the device acknowledged the message — even when the actual update failed. A later failed download or apply step was not shown in the messages table.

The status now tracks the full config update cycle:

• Command received → DELIVERED
• Update applied successfully → COMPLETE
• Any failure code → ERROR

New columns: non-movement detection & crash detection

Both now appear as dedicated columns in the tracker table providing, as those settings are required to us the full potential of Safemap

SIM card status has been added to the filter tree.

Available for RACEMAP M2M SIM cards. 

Settings — Color Handling and Participant Preview

Colors fallback gracefully

Color properties across the map editor, elevation chart, and marker pings now fall back to defaults when undefined. No more blank or broken visuals from a missing color value.

Preview participant markers before the event goes live

The participant panel in the visualization tab now shows a live preview of how markers will render. See the result before spectators do.

Color picker remembers your recent colors

Recently picked colors are stored locally and appear as presets across all color pickers in the app. No more re-entering the same hex codes across sessions.

Hierarchical device filtering in the participant list

The participant list now supports filtering by device class and type, with a "No device" option included. Device column is sortable now.

Two updates this week: 

• Long-overdue improvement for anyone managing participants' data with tags, and
• Small clarity enhancement in Safemap. 

Smarter Tag Handling in the Participant Table

Managing tags such as "Age group", "Class" or "Status" in the participants' settings meant wrestling with cells and special formats — easy to get wrong, hard to scan for errors. That changes now.

Each category now has its own column. Each column is sortable and filterable — with distribution counts visible in the tag popup so you see at a glance how your participants are spread across categories.

Navigate between cells with TAB or SHIFT+ENTER without leaving the keyboard.

Need to update tags across a large group? Use the new batch action to update tags on multiple participants at once. 

You can also add new tag categories directly in the table via + column to open the tag modal — no detour to settings required. 

Set and preview how your tracking map handles tags by default in the visualization settings. 

Notification Sources in Safemap

Safemap shows two types of notifications: ones generated by the GPS trackers, and ones generated by RACEMAP frontend logic analysing the received location data. Until now, there was no differentiation between these two types — which caused confusion when triaging issues during events.

Each notification now carries an icon with a tooltip that explains where it came from. Small change, big difference when something fires mid-race and you need to act fast. 

Read all about Safemap in our documentation:
https://docs.racemap.com/live-tracking/safemap

You asked. We built. This release is the biggest Map Editor update we've shipped in a while - driven by your feedback and user experience. Alongside it: Sharper dot rendering in the elevation chart and a round of Safemap enhancements that make alert navigation actually feel natural to use. 

A Map Editor that gets out of your way 

Map Editor - major rework

The view now behaves the way you'd intuitvely expect: it only zooms out when it needs to. If the selected elements are already in view, it recenters without touching your zoom level. If it's out of bounds, it adjusts. You stay in control without turning your mouse wheel. 

Beyond the zoom improvements, this release adds a long list of enhancements and features built from your feedback:

• For POIs paste and edit Lat/Lon
• Select and move Splits directly from the Elevation chart
• Drag and drop ordering for POIs and Tracks — the sequence carries through to the Player
• Start and Finish Splits now protected from accidental deletion
• Bulk remove buttons for all Tracks, all POIs, and all Splits 

Elevation chart dots - better contrast 

Dot stroke rework in elevation chart 

Dot visibility on the elevation chart of the tracking map is improved. Stroke color now adapts based on the fill brightness - so dots stay readable regardless of background or marker color. Alpha channel values are now preserved and applied consistently across dots, and draw info rendering. 

Safemap: alert navigation that works intuitively 

URL state fixes and Google Maps integration 

Alert and notification interactions in Safemap were inconsistent — in some cases, setting two URL states in sequence would overwrite each other. That's resolved. Here's how navigation now behaves:

• Clicking an alert on a starter switches to the notifications/alerts section, selects the alert, selects the corresponding starter, and centers the map on the alert
  
  
  
• Clicking the starter icon on an alert entry switches to the starter section, selects the starter, and shows their position on the map
• On a notification, clicking the starter icon and clicking the alert are now separate actions - each zooms the map to the correct position
• Any coordinate-based UI element (alert location tags, last-location tooltips) now includes a direct Open in Google Maps button
  
   

Test the intuitive user experience directly with our live demo: https://racemap.com/safemap/demo

A big thank you to everyone who sent feedback on the Map Editor and Safemap.
This release is yours.

Our latest release is focused on one thing: less friction. From a more consistent interface across the platform to sharper tools for managing your Safemap — here's what's new. 

Consistent panel UI across the platform

The panel for map settings and tracker management have been migrated to Ant Design — the same UI system used across the rest of RACEMAP. The interface is now visually consistent throughout, making navigation more intuitive wherever you work.

Preview of sidebar and filter tag settings

Configure the sidebar — and see it live in the preview! Visualization settings now provides a sidebar preview of your tracking map as you configure it. You can define the order of filter tag categories in the sidebar via drag and drop, and the preview shows your changes in real time — no guesswork before publishing.

Share Safemap access without admin overhead

We have added "Load Safemap without login" to the Advanced settings of Safemap. Any event creator can enable it directly — no admin rights needed. Sharing safety monitoring responsibility during a race just got simpler.

Safemap: improved participant interaction on the map

Navigate Safemap with more precision. Participant interaction on the map is now more responsive and intuitive. Clicking a dot in the map now selects the participant, hovering shows their bib number with a pointer cursor, and hovering a participant in the starter or alerts list highlights their position on the map — keeping the list and map in sync as you monitor your race. 

All information about Safemap: https://docs.racemap.com/live-tracking/safemap

We've shipped two improvements to make event configuration easier and user support direct accessible where most needed.

🏆 Leaderboard: Unit Selection Now Available

You can now configure the unit system to show metric, imperial, and nautical - directly within the Leaderboard settings.

To improve consistency across the platform, we've introduced a reusable Unit System Selector component and integrated it into the Leaderboard configurator.

What's new

• Added a Unit System selector to Leaderboard settings.
• Unit preferences now influence the leaderboard preview and configuration experience.
• Maintains a consistent configuration experience between Tracking Maps and Leaderboards.

💬 New User Help Requests with AI Support

Getting help is now faster and more flexible in RACEMAP. We've replaced the previous user feedback feature with a new help request system that supports both traditional support requests emails and AI-assisted help.

What's new

• Submit help requests directly from the platform.
• Choose between:
  • Email Support for direct assistance from our team.
  • AI Support for instant answers through an interactive chat experience.
• Improved support workflows across the platform.

The new system introduces a dedicated help request experience and lays the foundation for richer support conversations in future releases.

Leaderboard: Smarter & More Customizable

We've expanded our leaderboard solution with new customization options and improved logic to support more complex event formats. 

Improved start detection

The leaderboard now better identifies the actual start of a race when start and finish locations are geographically close but connected by a long course loop. This improves ranking accuracy for lap-based and looped events.

Custom leaderboard branding

You can now set the leaderboard header color directly within the settings, making it easier to align leaderboards with event branding and sponsor requirements.

Built-in leaderboard preview

We've added a leaderboard preview in the configurator, to immediately verify appearance and settings before publishing changes. This reduces setup time and helps avoid configuration errors during event preparation. 

All about the RACEMAP leaderboard add-on in our documentation:
https://docs.racemap.com/live-tracking/gps-timing 

Auto-pause API to prevent unnecessary costs

To help customers better manage API usage and operational costs, the Data API add-on now automatically deactivates after an event has concluded.

How it works:

• The system automatically pauses the Data API after the first API request that occurs more than two hours after the event end time.
• Users can resume the API at any time if continued access is required.

This change helps prevent unintended API consumption and unexpected costs while maintaining full flexibility for customers who need extended access. 

More current API Improvements

Our current API continues to evolve as a reliable data source for broadcasters, media teams, event organizers, and technology partners.

AI-assisted development becomes common. An increasing number of teams use tools such as ChatGPT, Claude, Gemini, or GitHub Copilot to rapidly create custom dashboards, reporting tools, and event-specific applications. Our current API is the stable, structured, and well-documented data foundation for such custom solutions.

Whether you're building a live race dashboard, an operations monitor, a broadcast control panel, or automated reporting workflows, you can use AI assistants together with our documentation to generate applications tailored to your specific requirements—while relying on verified real-time race data from RACEMAP.

We've enhanced the current API with reliability, analysis capabilities, and consistency.

Highlights:

• New routing and expanded test coverage for the Current API Analyser. 
• Consistent formatting of units, pace values, and receive-gap information. 
• Improved speed and movement calculations within backend processing. 
• Additional test coverage and internal quality improvements.

Explore the current API documentation to start building your own dashboards and integrations: https://docs.racemap.com/api/current

Clearer Tracker Management for Queclink GL3xx Devices

We've improved the Tracker Manager interface to make device communication settings easier to understand and operate. 

Improved ACK visibility

The tracker dashboard previously exposed two different acknowledgement concepts ("Cl-ACK" and "Server ACK") that could be difficult to distinguish during troubleshooting and device configuration. These improvements help operations teams diagnose communication issues faster and manage Queclink GL3xx GPS tracker with greater confidence.

The improved interface now includes:

• Context-sensitive explanations directly within the UI.
• Clearer descriptions for tracker communication settings.
• Improved display and sorting behavior for Server ACK states.
• Better support for identifying unknown versus disabled acknowledgement states. 

Learn more about Tracker Management in our documentation:
https://docs.racemap.com/tracker-management

Faster Synchronization Across the Platform

To improve data freshness and operational responsiveness, we adjusted platform synchronization intervals.

• Starter synchronization now runs every one minute (instead of every five minutes). 
• The default player aut-reload interval has been standardized to one minute, also.

These adjustments provide faster updates while maintaining efficient system performance.

Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new: 

📋 Tracker management: Clear connectivity state

We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:

• CON column: Socket connectivity of the GPS tracker with the RACEMAP server
• NET column: Network registration of our SIM cards 

Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).

This removes ambiguity and makes diagnosing GPS tracker status much more straightforward. 

Additional improvements:

• New dedicated NET column
• Simplified CON to show socket status only
• Replaced the online icon with a server icon for clarity
• Removed the cell tower icon from signal strength
• Improved column order and overall table consistency 

Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management

🔄 Player reload functionality (auto & manual) 

Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events. 

Auto-reload (default ON) refreshes:

• Participants, tracks, and colors
• Starter and track names
• POIs and metadata

Reload button is shown in the tracking map when auto-reload is disabled

Rendering improvements in the interactive race visualization:

• Viewport position is preserved after reload
• More accurate visual updates via sprite hashing

This feature ensures your player reflects real-time changes without requiring a page refresh.

⚙️ Current API improvements

We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.

Core updates:

• More reliable speed calculation, especially with limited or missing geopoints
• Fixed inconsistencies in gap and average calculations
• Improved handling of shadow tracks
• Added extrapolated parameters including gap support
• Introduced participantId-based gap queries for unified comparisons 
• Simplified query parameters introducing Average Speed Window and Result Time 

Read more in our documentation, including live data samples: https://docs.racemap.com/api/current

If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing. 

🌍 Extended language support

The RACEMAP tracking app and white-label apps now also support:

• 🇵🇱 Polish
• 🇹🇷 Turkish 

All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking

We’re excited to introduce a new release packed with improvements across Safemap, Tracker Management, and Event Settings. This update brings more control, better previews, smarter alert handling, and usability enhancements for teams in the field. 

Safemap updates

🔇 Global alert mute control 

Event hosts now mute alerts & notification sounds globally with a single event-level setting.

Benefits:

• Disable sound alerts by default, to customize Safemap according to events requirements
• Better control for quiet environments or control rooms 
• Faster setup for large-scale events 

👀 Preview mode

Safemap now supports a preview mode to help you validate configurations and showcase the dashboard before activation. The preview shows a realistic Safemap experience using a limited set of participants while preserving full tracking and alert logic.

What’s included:

• Preview available when Safemap is not yet activated 
• Limited number of visible participants 
• Watermark to clearly identify preview mode

Benefits:

• Confirm settings before going live 
• Great for demos and customer acquisition 
• Experience real behavior without full event activation 

🏷️ Tag-based alert suppression

A powerful alert suppression system has been added based on participant tags. Configure Safemap to suppress alerts for participants whose assigned tags match selected key/value rules, such as "finished", "DSQ".

Capabilities:

• Search and manage participant tags in a dedicated table 
• See how many participants are assigned to each tag 
• Visibility why a participant receives no alerts: 
  • Protected zone suppression 
  • Tag-based suppression

Benefits:

• More precise alert control 
• Reduce noise from known or exempt participant groups 
• Better transparency for operations teams 

🎨 Improved track colors

Tracks show their own configured color in Safemap. With this improvement, track overlays are clearer and visually aligned with their intended appearance.

Benefits:

• Better map readability 
• More accurate visual representation 
• Easier distinction between tracks

Tracker Management Updates

📱 Improved mobile usability

We’ve improved column visibility controls for smaller screens such as smartphones. Previously, managing visible columns on mobile devices was difficult. The updated interface now offers a cleaner popup layout with improved height handling and scrolling behavior. 

Good to know: Tracker Management is still primarily optimized for desktop use—but for those managing trackers on the go, this is a welcome upgrade.

Event settings updates

🔑 Endpoint to query keys added

A new API endpoint is now available for querying keys in Event Settings. This expands integration options and makes key management more accessible for connected workflows.

Learn more in our documentation: https://docs.racemap.com/apps/tracking/keys#apis-for-keys

Track Style Customization

Live tracking with multiple tracks is now more flexible and easier to read for spectators. In the map settings, you can adjust both line width and opacity of each track separately, giving full control over how they appear in the visualization. 

We also replaced the previous color picker library with the Ant Design color picker, unifying track styles across the system for a cleaner, consistent look.  

Track Chart in Safemap: Visual Breaks for Gaps

The track chart in Safemap previously connected all time gaps in GPS data with a line, implying continuous movement that didn’t exist. Now, lines are removed where data is missing, showing tracker data more clear. 

Tracker Management: Configuration Update Progress

Tracker management now records the configuration update process in the message history, giving you more confidence when adjusting tracking configurations across devices to meet specific event requirements. Each configuration change is timestamped and displayed in the tracker message history, making troubleshooting easier if updates fail.