We're thrilled to unveil the latest update to RACEMAP app & custom tracking apps, loaded with features & performance improvements designed to elevate your event tracking experience.

• Event banner: Personalize each event with custom branding. Simply upload a banner via the visualization settings in our tracking platform. The banner is shown on the event details screen in the tracking app.
  
• Event details: Comprehensive information at a glance for both single & group/stage events, including event description, website, email, and uch more.
• Registration: Participants can now seamlessly register for events with our newly integrated registration solution.
• Improved tracking button with map: Navigate your events effortlessly using the enhanced tracking button and mini-map slider.

• Performance enhancements: Enjoy a smoother experience with fixes for heating and lagging issues, ensuring better stability and extended autonomy of 10+ hrs.

These enhancements not only enrich your experience on the RACEMAP app but also extend to our custom tracking solutions, ensuring you receive optimal performance and features across all platforms. Take advantage of these exciting new features and improvements!

Our latest release brings a series of improvements to tracker management, designed to fully leverage the potential of your GPS devices. These updates streamline device maintenance - enabling you to update configurations & upgrade firmware - while delivering advanced insights for optimal performance.

Optimized maintenance of multiple devices

• Seamless Updates: Easily update configurations and upgrade firmware to ensure your devices operate at their best.
• Tailored Settings: Define optimal settings for your specific use case and adjust them quickly as race conditions change.
• Diagnostic Insights: Access advanced insights to troubleshoot issues such as battery drain and poor reception.

Enhanced operational status overview

• Activity Clarity: Two new columns in the device table now differentiate between movement and non-movement states, providing a clear picture of your devices’ activity and helping prevent unintentional misconfigurations. 

• Network Visibility: A new network field displays the current network preferences (LTE, NB, and 2G). 

• Clear configuration feedback: When loading a configuration, all device responses are now displayed during the update, giving you immediate feedback on the success of the process. 

These enhancements empower advanced users to minimize the downtime of devices with a lost connection to the server. With clear feedback and diagnostics, you can quickly identify and resolve connectivity issues, ensuring your devices stay connected during operations.

Most features have been optimized for Queclink GL3xx devices, for which we have developed the deepest integration in our system—making them our most reliable and fully supported option. 

We believe these enhancements will empower you to manage your devices more effectively and ensure they perform optimally during critical operations. Thank you for your ongoing feedback & support.

We understand that during events, every second counts - and sometimes you need to manage GPS trackers quickly from your smartphone. While our tracker dashboard isn’t designed for full mobile functionality, we’ve released improvements to streamline mobile operations.

Improved selection logic

• Resolved the issue where selected trackers appeared greyed out on mobile, which could lead to confusion. 
• The refined selection logic now ensures a clearer, more intuitive mobile experience.

Enhanced filtering options

• New filtering capabilities in the mobile view enable you to quickly locate and manage devices on the go. 

We’re committed to optimizing tracker management on mobile without sacrificing the robust functionality of our dashboard.

We’ve just released several updates to our tracking platform designed to give you clearer insights and greater control over your RACEMAP usage and billing.

Enhanced billing dashboard interface 

• Clearer usage information: Track your usage throughout the monthly billing period with streamlined, transparent data. 
• Improved usage table: Our updated tracking map table now features enhanced readability with sorting and filtering options. Only essential columns are shown by default - with the option to expand for additional details.

Simplified invoices

• If the quantity of a product is zero, that item is automatically removed from the subscription, resulting in a clean overview and more straightforward invoices.

We believe these improvements significantly improve your experience. Take a moment to explore the new features in your billing dashboard: https://racemap.com/admin/account/billing

Good news for Wiclax users! We're excited to announce the integration of RACEMAP GPS live data into Wiclax race scoring & timing software. With this powerful integration, Wiclax users can now:

• Query passings of GPS devices at geofences using on our times API 
• Track live locations through our current API 
• Access pre-processed geo data via our ranks API

This means more flexible, real-time insights for your events and competitions. A huge thank you to Mickael from Chrono consult for his invaluable support on this project and many thanks to Wiclax team for their innovation and collaboration.

For all the integration details, check out the new section in our documentation: https://docs.racemap.com/integrations/wiclax

Discover more about Wiclax here: https://www.wiclax.com/

Our latest release brings a host of enhancements to improve the overall usability of our sports tracking platform:

Visibility Label: A new visibility label has been added to the header, providing quick insights into the current visibility status of your events.

"Duplicate Tracking Map" Button: Easily duplicate past events with the new duplicate event button. No more creating annual events from scratch—simply use the previous event as a template, duplicate it, and adjust as needed to save time. 

Enhanced Group & Stage Event Management:

• More flexibility & clarity when working with group or stage events.
• Easily change the event sequence within the group via drag and drop.
• Quickly identify the visibility state and modify it if necessary.

These improvements are designed to streamline your workflow, enhance operational flexibility, and save you valuable time. Enjoy the new features and improved experience! 

We’re excited to introduce several updates designed to improve your RACEMAP experience, enhance live tracking reception, increase the safety and reliability of your sports tracking service for greater peace of mind.

1. Tag and Collection Sharing 

You can now share a tag or a collection of specific devices with another user, making teamwork during device preparation for events much easier. Sharing tags simplifies coordination across multiple accounts while keeping access rights secure. To grant access as an editor or borrower, you must explicitly assign permissions for the shared trackers.

2. Tracker Notes

In the Tracker Management > Infos tab of the GPS tracker, you can now add notes for individual devices. This feature helps you document key details and enhances overall device organization.

3. Improved Support for Queclink GL310 and GL320

For Queclink GL310 and GL320 devices with the latest firmware, we’ve added operator blacklist information. This enhancement helps you identify potential reception restrictions when using devices across different countries.

• The Tracker Dashboard analyzes whether specific operators are blacklisted.
• The feature provides the MCC (Mobile Country Code) and MNC (Mobile Network Code) of blacklisted operators.
• Additionally, it displays the operator name and country, offering greater clarity and actionable insights.

We’re excited to introduce new enhancements that make our tracking platform even more powerful and user-friendly for you. Here’s what’s new:

1. Seamless Device Onboarding

Adding new devices to the tracker dashboard is now faster & easier! You can directly assign them to an existing tag or collection - or create a new one instantly. This improvement streamlines onboarding your new GPS trackers and helps you easily manage the new alongside existing devices.

Add GPS Trackers

2. New Integrations Tab

The new Integrations tab introduces support for RACE RESULT event IDs. With this enhancement, you can:

• Import and synchronize participants' data via simple API effortlessly.
• Embed RACE RESULT leaderboards directly.
• Seamlessly integrate online registration.

3. Enhanced Device Management

Managing devices within tags and collections is now more intuitive, simplifying your daily operations.

4. Optimized Predictive Live Tracking 

Our upgraded predictive live tracking algorithm delivers greater accuracy by mapping each detection to a single location within a defined range. This reduces unnecessary mappings while still supporting multiple laps or shadowtrack segments when needed. The first screenshot highlights the impact of the improved filter on reducing mapped locations.

RACEMAP Tracker Management now features over-the-air firmware updates for Queclink GL3xx devices. You can effortlessly upgrade all your GL320 GPS trackers to the latest FW version: R01A12V09.

Tracker Management

• Save time by OTA updating multiple devices simultaneously. 
• Enhanced performance, bug fixes, and new features with the latest firmware. 
• Use the off-season to prepare your devices for seamless live tracking in upcoming sports events.

Take advantage of this convenient update process and ensure your trackers are ready for top performance. For more details on using our GPS tracker dashboard, check our documentation: https://docs.racemap.com/hardware-for-live-tracking/maintain

We’re excited to announce a new feature for Queclink GL320 (and GL310) devices: The ability to blacklist specific network operators from the tracker management (https://racemap.com/admin/trackers). This update addresses reception issues caused by SIM cards or their contracted providers. When a network operator is blacklisted, the modem will no longer attempt to connect to that operator.

This feature is especially useful in scenarios where a modem connects to a network but cannot transmit data through it.

Who Is This For?
This command is for users who are experienced with Queclink GL320 devices, the configuration of their SIM cards, and tracker management.

Key Information:

• Reception Issues Across Borders: Many users have reported connectivity issues, particularly when using GPS trackers in multiple countries. 
• Firmware Update Required: The latest firmware for GL320 (R01A11V14) and GL310 (R00A11V05) devices introduces the blacklisting feature. Ensure your devices are updated to the latest version. Step-by-step instructions are available in our documentation: https://docs.racemap.com/hardware-for-live-tracking/maintain 
• Use With Caution: This feature should only be used when you are certain that a specific network operator is causing connectivity issues.