These enhancements have been released for you. The event list now makes navigation easier.  

1. Paste the event ID in the search field of the event list to directly open the event settings. 
   
2. Simply hover over groups & stage events ... 
   
   ... to expand them and directly access each stage separately. 
   

We’ve rolled out several improvements you will love across RACEMAP tracking platform to enhance stability, device support, and usability. 

Tracker Management

New Tracker Support: Queclink GL30MG

With the LK106 reaching end-of-life, we’ve introduced support for the new GL30MG tracker from Queclink. This update not only includes the new tracker type but also a refactored Track Air protocol to better handle location data from GL30MG and other GL-series devices, including partial support for configuration messages. If you want to extend your tracker fleet with the latest Queclink device, RACEMAp is prepared.

Shortcut to RACEMAP Orga App

The Tracker Management now links directly to RACEMAP Orga App on both the App Store & Google Play, making app access simpler and faster.

Find all information about RACEMAP tracker management in our documentation: https://docs.racemap.com/tracker-management

Safemap Improvements 

The time of our monitor add-on ends soon because our new Safemap is so much better.

• Alerts like SOS/Crash are now clearly distinguished from notifications such as Off Track.
• You can now mute notifications independently for more flexible alert handling in the field.

Event List Rework

Improved Setup Flow

Creating Single maps, Safemaps, and Group or Stage events now follows a smoother, more intuitive workflow.

New List-Based Layout

• We replaced the previous tile layout with a clean and structured list design to improve clarity and navigation.
• Better Group Event Visibility: Child events are now easier to view and manage.
• Filtering Tools Added: Quickly find and manage your events with basic filtering options. 

Stability & Maintenance

We’ve invested significant effort into backend reliability, code cleanup, and overall platform stability to ensure Racemap continues to run smoothly during high-activity periods.

With the RACEMAP platform, you can flexibly customize how your tracking map opens — for example, to select specific participants. This is perfect for embedding a reference in your results sections, participant lists, or event highlights. Here is the base tracking map URL for 100km-Duathlon: https://racemap.com/player/100KmDuathlon2018

1️⃣ Select one participant by ID: https://racemap.com/player/100KmDuathlon2018#selected=632c5f976d78777a56e66d38

2️⃣ Select the same participant by bib number: https://racemap.com/player/100KmDuathlon2018#selectedStartNumber=053

3️⃣ Select a participant and hide all other dots: https://racemap.com/player/100KmDuathlon2018#selectedStartNumber=053&hideNonSelected=true

Best practise:

• Hide URLs behind a button or short anchor text, making them cleaner and more user-friendly on your website or in communications 
• Combine different URL parameters to increase the marker size, change the map stype all in one link.

By using these URL parameters, you can create focused tracking links that improve clarity for viewers, whether embedded on your site, in a results section, or shared as direct links.

For full reference, check our documentation: https://docs.racemap.com/live-tracking/iframe#url-parameters

RACEMAP is a live tracking platform for professionals in the sports events industry. This release improves usability, reliability, and scalability with focused workflow and stability enhancements - not new specs. We provide a bundle of improvements across predictive tracking, tracker management, Queclink GL3xx socket reliability, and the Safemap (beta). Expect a cleaner predictive tracking UI, clearer reads → shadowtrack mappings, communications fixes for Queclink GL3xx, and practical UX & reliability improvements to Safemap.

Predictive tracking

• Sticky header: Predictive tracking view now pins the main tabs (Status, Readers, ...) so they stay accessible while you scroll and inspect details.
  
  
• Single, switchable chart: We replaced two charts with one chart that lets you swap X & Y axes for faster, clearer comparisons.
  
  
• One read, multiple mappings: A single read can map to multiple locations on the shadowtrack. Mappings that come from the same read are color-linked, so you instantly see grouped mappings.
  
  
• Clear mapping states:  
  • Rejected read: Read could not be mapped to a location on the shadowtrack.
  • Unused mapping: The mapping is not used for predictive calculations.

All information about live tracking from timekeeping data in our documentation: https://docs.racemap.com/prediction

Tracker management (Queclink GL3xx)

We've tuned the communication mechanics between the RACEMAP platform and Queclink GL3xx devices. 

• Better cleanup behavior: Messages sometimes lacked full history so errors weren’t reliably detected. We now pass full message history so cleanup and error checks behave correctly.
• Fixed ACK origin: ACK origin is now passed to messages as a flag, so ACKs are interpreted correctly.
• Socket behavior & reliable online state: We dug into socket / online-state edge cases and addressed that trackers sometimes considered sockets “online” after closure and kept trying to send messages. 

Read all about our dashboard to work with many GPS trackers at a scale: https://docs.racemap.com/tracker-management

Safemap (beta)

Thanks to everyone who tested Safemap. Your feedback guided these practical improvements. If you want to try Safemap instead of the Monitor add-on, send us a message and we’ll enable it for your event(s).

• Order: Values used to be compared as strings (causing odd ordering); now numerical order.
  
  
• Low-battery alerts show %: Battery percentage is extracted from alert info and displayed when hovering the alert.
  
  
• Charging state: Devices that are charging are now indicated.
  
  
• Starter state (DNF, DSQ, etc.) is shown so you can, for example, ignore alerts from finished starters.
  
  
• Chart zoom persists: Zoom level no longer resets on every re-render; zoom state is stored so the view remains stable.
• (Un)Lock “follow path”: Added a lock/unlock for map and chart follow behavior. When unlocked, the map resets to the starter’s current position; when locked you can hover the chart without the map snapping back.
  
  

Bug fixes & polish

Thanks for reporting these — many small but important fixes went out:

• Fix: time selector in the tracker chart.
• Fix: batch GPX download failing when one file in the batch is empty. 
• Misc: various stability and usability improvements across Predictive Tracking, Monitor, and Safemap.

Two months ago, we shipped the rebuilt participants table to give you a faster, cleaner way to manage athletes and their devices. Great to see it in use. Thanks for the feedback that helped shape the next enhancements.

Download a single participant’s recorded GPX track

You can now download the recorded GPX for a single participant straight from the participants table without the need to unpack the file. You can also download the GPX files from multiple participants. 

Synchronization: Handling abandoned participants

When you remove a participant in your external system (registration/timekeeping), we call those entries "abandoned" participants. We added a synchronization setting that defines how RACEMAP treats such cases during import/sync from your external system. 

Default behavior: RACEMAP retains the most recent information about abandoned participants - they remain in RACEMAP but will no longer be synchronized. Use this setting to choose the behavior that fits your workflow (keep the last snapshot or clear the participant). 

https://docs.racemap.com/api-import-and-export-data

We’re excited that RACEMAP now supports seamless online registration directly within your event’s Details page in our apps!

• One-tap access: When participants tap the Register button, your chosen form opens instantly—no redirections, no extra steps. 
• Consistent experience: Keep attendees fully engaged in the RACEMAP app while they sign up.

Visit our documentation to see setup instructions and examples:
https://docs.racemap.com/apps/event-details#add-online-registration 

We’ve added an API endpoint to simplify your workflow. You can now generate tracking keys on demand via API.

https://racemap.com/api/events/:eventId/actions/generate_starter_keys?count=10

Replace :eventId with the id of your event. Set count parameter to the number of needed keys - for example, count=11 to generate 11 keys. Call this route multiple times to generate more keys whenever needed. 

Use Case

This feature is especially useful when selling live tracking access through an online registration platform. You can now fully automate the key generation- and distribution process, reducing manual work and improving the user experience. Use this enhancement to integrate live tracking deeply into your registration or event management systems. 

All details in our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys#apis-related-to-keys 

Let us know how you’re using this enhancement.  We’re always keen to learn from your workflows!

You can now control the initial zoom level of your tracking map using a simple URL parameter - #zoom= - like this: 

• https://racemap.com/player/100KmDuathlon2018#zoom=2
• https://racemap.com/player/100KmDuathlon2018#zoom=12

This update it easier to create custom landing pages and dashboards, while saving your monitoring team time and effort scrolling the mouse wheel ;-) Discover all URL parameters to tailor the interactive race view in our documentation:   https://docs.racemap.com/how-to-use-live-tracking/iframe#url-parameters

We’ve released additional URL parameters that offer even more flexibility in presenting, sharing, and embedding your race visualizations. These parameters enable you to tailor the display for various use cases - whether integrating tracking information into dashboards, creating TV overlays, or embedding maps in custom applications.

Dynamic URL Composition: Create multiple URLs for a single tracking map to meet diverse display needs - all from one source. Generate unique links that focus on specific participant markers within your dashboard integrations.

New URL parameters

Custom Flag Content 

Control what information appears for a selected participant using the selectedFlagContent parameter. Choose from several options:

• Bib number: selectedFlagContent=STARTNUMBER
• Participant name: selectedFlagContent=NAME
• Bib number & name: selectedFlagContent=STARTNUMBER_AND_NAME
• Bib number & 1st letter of name: selectedFlagContent=ONE_LETTER_NAMES
• Bib number and two letters of name: selectedFlagContent=TWO_LETTER_NAMES

Selective Display 

Enhance focus on selected participants by hiding markers or flags that are not associated with them. Simply include: hideNonSelected=true

Optimized for Large Displays 

Ensure visibility on large screens - such as LED displays or TV broadcasts - by enlarging markers, flags, and Points of Interest (POIs). Enable this with: largeMode=true

For all details on how to implement URL parameters, please refer to our documentation: https://docs.racemap.com/how-to-use-live-tracking/iframe#url-parameters

Missed our live session on Predictive Live Tracking?

Catch the full webinar featuring Jens as he unveils our new dashboard for real-time predictive tracking. The session covers every stage of race management:

• Before: Setup and preparation
• During: Live monitoring and adjustments
• After: Performance analysis and prediction accuracy review