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RACEMAP updates

Stay tuned to our live tracking platform: new features, enhancements, and resolved issues

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bug fixpredictionGPS trackerTracker Management
6 days ago

Scaling Smarter: Tracking & Management Updates

We’ve released a round of improvements that make our sports tracking platform more flexible, more reliable, and easier to manage at scale. Every change is built on what we’ve learned from real-event usage and your feedback. We know RACEMAP has to scale that as your events grow.

Smarter Predictive Tracking

We’ve refined how we interpret raw data from the timing system. This solution reduces required settings for the timekeepers. So they can focus more on your participants’ experience.

Start Times

Observations: Previously, defining a too early start time caused dropping of valid readings as “too slow.” 

Solution: We’ve removed the fragile, user-defined start-time setup. Instead, RACEMAP now detects the start of each participant automatically from the raw data. This reduces human error and flexibly adapts to a wide variety of event formats. 

Finish Times

We’ve also implemented an auto-finish detection from raw data to ensure clean, accurate results: Finish reads are now automatically detected and added for smoother replays.

Improved M20 Tracker Communication

Some of our Indonesian users rely on superspring M20 trackers, which faced issues due to the GPS week rollover (a ~19.7-year reset of GPS time). This caused timestamps to appear ~20 years too early. 

We’ve added a correction protocol so that M20 trackers now report accurate, real-world dates. This ensures historical consistency and keeps your live data aligned with reality.

Scalable Tracker & Role Management

For teams and organizations that rent out trackers across seasons or manage large pools of devices, assigning and reviewing roles is now much easier. With our new approach it is much easier to control devices' access tracking the tracker management. 

  • When selecting multiple trackers, you can now view all users and their roles across them.
  • If a user isn’t linked to a tracker, the role shows as "None".
  • Identical roles (e.g., Owner, Editor, Borrower) across trackers are consolidated for clarity.
  • Edge cases (like multiple Editor assignments) are displayed transparently. 

 
 

Bulk Role Management

  • Assign roles to multiple users at once across multiple trackers.
  • Remove users from several trackers simultaneously.
  • Quick role edits are now possible by clicking directly on a user’s role.

This update reduces administrative overhead, making tracker management scalable and future-proof for growing event organizations.

enhancementpredictionParticipants Data
2 weeks ago

Prediction: Start & Finish Auto-Identification

We’ve introduced a new enhancement in how RACEMAP Prediction flexibly identifies start- and finish reads. We’re confident timekeepers will love this simplification. 

Why this matters

After analyzing thousands of predictive tracking events going back over eight years, we found that one of the most common issues is incorrect start/finish setup - mostly due to human error. Since predictive tracking relies on precise timing information, even small mistakes affect the live experience.

What’s new

  • Auto-identification of start- & finish reads directly from forwarded detections
  • No additional configuration or imported start/finish times from participant data required
  • "Start" is automatically identified backwards with the 2nd detection on the racecourse

Easy configuration of RACEMAP prediction

  • Our algorithm automatically places reads at the most likely position on the course - even for laps, loops, or out-&-back segments.
  • With RACE RESULT readers, detections already include the locations, so setup has always been minimal.

How it works with different timing systems

  • ChronoTrack, MyLaps, RaceTec, and similar: These timing systems do not forward decoder locations. RACEMAP uses the split configuration to assign detections.
  • Fewer splits needed: Just group decoders by their physical location (e.g. one single split for “Start / Finish”) 

Advantages for timekeepers

  • Less setup required: Quicker & easier event preparation
  • Fewer opportunities for mistakes
  • More reliable predictive tracking: Even for large-scale running vents with thousands of participants
APIParticipants DataPlatform
3 weeks ago

Enhancements to the participants table

Two months ago, we shipped the rebuilt participants table to give you a faster, cleaner way to manage athletes and their devices. Great to see it in use. Thanks for the feedback that helped shape the next enhancements.

Download a single participant’s recorded GPX track

You can now download the recorded GPX for a single participant straight from the participants table without the need to unpack the file. You can also download the GPX files from multiple participants. 

Synchronization: Handling abandoned participants

When you remove a participant in your external system (registration/timekeeping), we call those entries "abandoned" participants. We added a synchronization setting that defines how RACEMAP treats such cases during import/sync from your external system. 

Default behavior: RACEMAP retains the most recent information about abandoned participants - they remain in RACEMAP but will no longer be synchronized. Use this setting to choose the behavior that fits your workflow (keep the last snapshot or clear the participant). 

https://docs.racemap.com/api-import-and-export-data

appsPlatform
a month ago

New: In-App Online Registration

We’re excited that RACEMAP now supports seamless online registration directly within your event’s Details page in our apps!

 

  • One-tap access: When participants tap the Register button, your chosen form opens instantly—no redirections, no extra steps. 
  • Consistent experience: Keep attendees fully engaged in the RACEMAP app while they sign up.

Visit our documentation to see setup instructions and examples:
https://docs.racemap.com/apps/event-details#add-online-registration 

enhancementAPIParticipants Data
a month ago

Simplify Selection by Bib Number

We’re excited about the new enhancement for our interactive tracking map. We have added the startNumber argument to select specific participants. Just like: https://racemap.com/player/100KmDuathlon2018#selectedStartNumber=001,053

With this feature, you can automatically compose individual URLs for the tracking map to target specific participants without the effort to querry RACEMAP API for the participant id. 

More about URL parameters in our documentation: https://docs.racemap.com/how-to-use-live-tracking/iframe#url-parameters

enhancementappsAPIParticipants DataPlatform
a month ago

Generate Keys via API

We’ve added an API endpoint to simplify your workflow. You can now generate tracking keys on demand via API.

https://racemap.com/api/events/:eventId/actions/generate_starter_keys?count=10

Replace :eventId with the id of your event. Set count parameter to the number of needed keys - for example, count=11 to generate 11 keys. Call this route multiple times to generate more keys whenever needed. 

Use Case

This feature is especially useful when selling live tracking access through an online registration platform. You can now fully automate the key generation- and distribution process, reducing manual work and improving the user experience. Use this enhancement to integrate live tracking deeply into your registration or event management systems. 

All details in our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys#apis-related-to-keys 

Let us know how you’re using this enhancement.  We’re always keen to learn from your workflows!

enhancementapps
2 months ago

RACEMAP App Update: Smarter Event Pages, Custom Buttons & Improved Support

We’re excited to introduce the latest enhancements to RACEMAP tracking app & custom (white-label) apps improving usability, flexibility, & support for event organizers, participants, and spectators. 

Highlights

Enhanced Event Details Page: The latest iteration of the event details page now includes a 

  • Custom button to easy access external pages, e.g., help docs, donation, live results, or specific resources
  • Contact buttons to direct contact with the event organizer and support. 

More about the event details page in our documentation: https://docs.racemap.com/apps/event-details

Help Page Added: A dedicated help page is now accessible to both spectators and participants, offering quick guidance directly addressing support within the app. 

Bug Fixes & Improvements

  • Leaderboard Visibility Fix: Resolved issue not displaying the leaderboard for certain group events.
  • App Stability: Fixed crash occurring on some Samsung devices when starting tracking.

Contact & Custom Buttons

The host of the live tracking can now add contact buttons to allow participants to call or message event hosts or event organizers directly - streamlining support and communication for a race.

Find the settings under “Visualization” >> “Event Info”.

More Customization for Apps

We’re expanding flexibility: More options will be added for custom apps and event-specific apps, ensuring that every event has tailored tools to match its unique needs.

RACEMAP App stays Generic

These updates move us toward a more modular and generic app infrastructure - supporting many races and a broader range of events with scalable tracking tools.

enhancementmonitor
2 months ago

The new Safety Dashboard Monitor is almost here!

Over the past few months, we’ve been developing and refining our new monitor, with an increasing number of you helping us test early builds and share feedback. Thanks to your input, we’ve focused on the features that matter most and avoided spending time on elements that don’t add value. 

We’re now just a few steps away from the official release of the new monitor, and because many of you have asked for the latest enhancements, we’re including the new monitor in our regular updates.

Thank you for your valuable feedback! Here’s what’s new:

Progress bar overhaul

Now turns green when a participant reaches FIN status or completes the full shadowtrack distance, giving an immediate visual cue of completion.


Enhanced last-location tooltip 

Hovering over the last location displays additional details (timestamp, speed, clipboard), so you can quickly see what’s happening at a glance.



Tags as filter in the Starters table

You can now filter participants by tags, making it easier to focus on specific groups or categories.


Reworked alert color scheme

Clear, consistent states for alerts. This helps you immediately recognize an alert’s status and act accordingly.

  • Unresolved (red) 
  • Standby (yellow) 
  • Resolved (green)

If you’d like to switch to the new monitor (or if you’re already testing and want continued access), just let us know and we’ll enable it for your account. Don’t hesitate to reach out with any questions or further feedback as you explore these updates!

Thank you again for helping us make the Safety Dashboard Monitor better. 

Note: We no longer invest development time in the old monitor. Future improvements will be delivered only in the new version.

visualizationprediction
2 months ago

Converter Release: MYLAPS & ChronoTrack Support

Predictive tracking uses sporadic split detections from timing systems to estimate participant positions, creating a smooth, realistic live visualization of a race - without requiring every participant to carry a GPS device.

The converter bridges timing systems with RACEMAP. It ingests detections from MYLAPS or ChronoTrack, transforms them into the required format, and forwards them to RACEMAP so the platform can compute and display real-time predictions seamlessly.

Quick Setup: Follow the guide to configure the forwarder for your timing system:
https://docs.racemap.com/predictive-tracking-with-data-from-timekeeping/other-timing-sytem/2-racemap-forwarder-new

Unified Live View: Combine predictive tracking with GPS devices or the RACEMAP app in one integrated visualization.

Check out the documentation and reach out if you’d like a demo or need assistance with integration.

enhancementParticipants Data
3 months ago

New Participants Table is Live!

We’re excited to announce the launch of our brand-new Participants Table.

Rebuilt from the ground up to deliver a faster, smoother experience:

  • Dramatically faster loading times 
  • Sleek, modern user interface 
  • Smarter features – like a useful search field 
  • Improved based on your feedback

Whether you're a professional or just getting started, you’ll love how intuitive and efficient it feels.

Need help importing participants into your tracking map? Find everything you need in our documentation: https://docs.racemap.com/api-import-and-export-data