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A new tracker, a clearer view of every device
enhancementbug fixsafemapGPS trackerTracker ManagementPlatform
4 days ago

A new tracker, a clearer view of every device

This release brings a new GPS tracker to RACEMAP and makes it easier to see what your devices are doing. Tracker Management now supports the Teltonika ATC700, and the Connection Chart gets a faster way to pick a periode, so you can check a device's history in a few clicks. Track previews come alive on hover, and finding people in the back office now tolerates typos.

What's new

Bring the Teltonika ATC700 to your next race

In the Tracker Management you can now add the Teltonika ATC700 as a new supported tracker type. Once it reports, its positions show on the visualization. You also see its battery level, signal strength, GPS fix, and the mobile cell it is connected to. Pressing the SOS button raises an alarm. When the device starts or stops moving, RACEMAP gets an event. The device stores positions on memory if it loses its connection. 

The new ATC700 setup page covers the server settings, the send interval and how to keep the connection open between reports. The device also appears in the GPS devices overview. One more thing comes with it: battery voltage is now stored for every tracker that sends it, including the GL300 and Mictrack devices.

Jump to any moment in a tracker's history

In Tracker Management, the Connection Chart has a new time range selector in place of the two date pickers:

  • Quick ranges such as "Last 15 m", "Today" or "This week", found with a short search.
  • Exact ranges from a calendar or typed in. You can also type relative times like now-6h.
  • Moving around: the arrow buttons step back or forward by one window, and zoom out doubles the window.
  • Recent ranges: your last few ranges are one click away.
  • Time zone: UTC, your browser's time, or the local time at the tracker's location. Axis labels and tooltips follow your choice.

A range like "Last 6 hours" keeps moving as the chart refreshes, so you can watch a live device without reloading. The range is part of the page address, so a link you send to a colleague opens the same view, and old links still work. On a phone, the toolbar and chart now fit a small screen with controls that are easy to tap. The debugging guide explains each option.

A cleaner tracker table

In Tracker Management, the top tracker table no longer shows a second scrollbar next to its own. That stray outer scrollbar appeared whether the table had rows or not. The same fix tidies up the event list and the transponders table.

See your course come to life

In the event list and on the event editor's Basic tab, a track preview tile now shows an animation when you hover over it. A dot traces each track from start to finish, then the preview fades back to the static image. If your event has a shadow track, only that one is animated. Otherwise every visible track runs at once in its own colour. On the Basic tab, the track preview now has the same frame as the logo drop zone, and both previews zoom in slightly when you point at them.

Find people even when you misspell their name

In global search across the back office, finding users is more forgiving. A typo, names in a different order or part of an email address still find the right person, and the best matches come first. You still only see the users you already had access to.

See the real thing, sooner
enhancementvisualizationAPIGPS trackerTracker ManagementPlatform
a week ago

See the real thing, sooner

The race visualization draws map tiles and courses faster while location data is downloading in the background, and the Sponsor tab shows a logo rotation preview. Together with a smarter default range in the Connection Chart, you spend less time waiting and guessing.

What's new

The tracking map appears in seconds, even for ten thousands of participants 

In our interactive race visualization courses, points of interest and map tiles now render when they are ready, instead of waiting for the download of every participant's position. At a large sports event, the tracking map kept loading up to 15 seconds — now it is there in 5 seconds or even less, map tiles follow a moment later, and participant markers drop in as their geo data arrives.

For spectators, opening a tracking map on a phone, this improvement shows between a blank loading screen and a race they can already watch. The same applies to an embedded event player you put on your own websites. Test it here: https://racemap.com/player/ddm25

New preview for sponsor logos

In the event settings, the Sponsor tab shows a new preview for all logos. Switch between Player & Leaderboard, and desktop & mobile view. The header tells you the number of logos in each frame. The logo rotation itself got improved: logos now appear in your order, so drag-and-drop sets the sequence. A logo that does not fit in one frame is skipped and shown later instead of blocking the line behind it. Check our documentation on how logos are shown on desktop and mobile.

The Connection Chart opens on the relevant period

In Tracker Management, the Connection Chart now shows the last 24 hours while your GPS tracker was online. Previously, the range ended at the last connect, which cut off the latest tracker information. In the Connection Chart, the network layer shows detailed network information

  • radio type (GSM, 3G, LTE, or 5G), 
  • cell ID, 
  • Mobile Country Code (MCC), 
  • Mobile Network Code (MNC), 
  • Location Area Code (LAC). 

The network layer is provided for our M2M SIM cards. Debugging GPS devices describes both the new default range and the SIM requirement.

Participant counts you can check against your start list

In the event settings your event list now shows the exact participant number — 12,345, and not 1.2K. The same goes for all counts in the RACE RESULT import preview. At these two places, you can easily verify a sync against your real participant list, while rounded figures bring uncertainty. Everywhere else, counts stay compact for readability, but show the exact value through the hover.

No more dead ends into empty participant lists

A contest group don't hold participants — they live in its single events. But, in the back office, three paths led into an empty participant list: the count in the event list linked there, the SYNC tag linked there, and the direct URL opened a blank tab. We have fixed that issue. 

Now the count on a contest-group row is plain text, the SYNC tag is suppressed, and opening the participants URL for a contest group takes you to its Basic tab instead. The hint in the Participants section points you at the contests, which is where the names actually are. More about the grout of single events in our documentation: https://docs.racemap.com/live-tracking/multi-event-map.

Know when the data APIs return live positions

The Data APIs overview now spells out the three conditions that must hold before the APIs can return live data: 

  • the API module has to be active, 
  • the location has to fall between the start- and end time and 
  • the location has to fall inside the participant's specific start and finish window. 

Each condition is documented with what actually comes back when it fails — an error, or empty current fields. If you build alerts, TV graphics, or a results page on top of our APIs, these are the reasons explaining why a participant is missing from a response.

Your device fleet, grouped by who's using it
enhancementvisualizationGPS trackerTracker ManagementPlatform
3 weeks ago

Your device fleet, grouped by who's using it

This release is about knowing which GPS trackers you've borrowed, and which devices have been switched off, making RACEMAP to your hub for rental opperations. Tracker Management now groups rented trackers for both roles - the account lenting units out and the borrower account. Also, the Tracker Management now shows the power-off apart from an unexplained lost connection (closed socket). The back office keeps pace, with a new event timeline, a search box that no longer fights your browser and much more enhancements.

What's new

Rented devices group themselves, on both sides of the loan

In Tracker Management, a new Rentals section in the sidebar gathers every borrow period into its own entry — Lent out for the devices you gave away, Borrowed for the ones you took — each naming the other account, the dates it covers and how many devices it holds. Tick one and the selected units narrows to exactly that rental.

There is nothing to set up. The groups are worked out from the loans already on your devices, so they appear on both sides on their own and disappear the day a period ends, and upcoming loans show up ahead of time as next week's packing list. The tracker roles guide walks through both sides.

Filter the device list to your own role

In Tracker Management, the new My Role filter narrows the list to your own role on each device: Owned by me, Shared with me, or Borrowed by me. Borrow a batch of devices and they no longer disappear into your own fleet with no way to isolate them; one click shows only the ones you took, without hunting for your account among a hundred others.

Tell a switched-off device from a missing one

In Tracker Management, the CON column now shows a power icon for a device that reported a power-off event, instead of the offline cross a genuinely missing device gets. Sorting groups the three states — connected, powered off, then the rest — so a tracker someone switched off on purpose is no longer indistinguishable from one that vanished for an unknown reason. 

Every cell shows its carrier and country

The connection chart now names the country and used carrier for each cell, even when our cell database has never seen it before, reading the network codes our M2M SIM cards report instead of falling back to an abstract "LTE · Cell 4004". One single unreachable cell no longer blanks the whole network layer either — the other carrier blocks keep rendering. The device debugging guide covers what the network layer shows.

Find a quiet moment at a glance 

In the back office, a new Timeline view joins Tiles and List at your event list. It lays out yesterday, today and the next two days on a single axis — one lane per owner — with a live "now" line and a band across the top counting the participants at each moment. It is the fastest way to see when your events overlap and times get bussy. A new view switch moves you between Tiles, List, and Timeline.

A search box that stays out of your way

In the back office, the header's global search no longer lets your browser treat it as a login field — it won't fill with your signed-in address, and clicking the empty box no longer offers your saved logins. And you can now open any result in a new tab with Ctrl/Cmd + Enter on the highlighted row, or Ctrl/Cmd + click on any row, opening several results in a row without losing your query.

"Seen X ago" stays honest for every participant

In the live visualization's navigation bar, the "seen X ago" indicator now stays visible for a participant who was never mapped to the shadowtrack, instead of vanishing with the distance. And an event forced to the track no longer reads "seen now" forever, however old the latest location really is — now "seen X ago" reports the time since receiving the participant's lastest location. Spectators get a truthful picture of who was last seen, and when.

Orchester the tags

Easily adjust tags in the participant list now. The TAGS column expands per category. You can control how tags appear, and adding a tag to several participants at once. When grouping participants with tags, the preview aswers the "what does that look like" question at a glance. All about tags in our tags guide. 

Better contest and stage group editor

In event settings, the contest and stage group editor gets a visual pass. The contest table fills its card, long contest names wrap instead of colliding with the Start column, and each row carries a blue-to-violet Gantt bar matching the known start/end colours from the date picker. The logo thumbnail scales to fill its column, and its Replace button becomes a folded-corner ribbon that stays reachable by keyboard.

Other changes

  • Repoint every documentation link in the product at a page that exists, and add a page for the interpolation interval and the High Resolution add-on.
  • Make links between documentation pages relative and check them in CI.
  • Follow-up fixes for the mobile app move: a leaderboard crash, a registration spinner that never showed.
enhancementbug fixappsvisualizationAPIGPS tracker
5 months ago

Release update: More clarity, control and API improvements

Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new: 

📋 Tracker management: Clear connectivity state

We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:

  • CON column: Socket connectivity of the GPS tracker with the RACEMAP server
  • NET column: Network registration of our SIM cards 

Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).

This removes ambiguity and makes diagnosing GPS tracker status much more straightforward. 

Additional improvements:

  • New dedicated NET column
  • Simplified CON to show socket status only
  • Replaced the online icon with a server icon for clarity
  • Removed the cell tower icon from signal strength
  • Improved column order and overall table consistency 

Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management

🔄 Player reload functionality (auto & manual) 

Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events. 

Auto-reload (default ON) refreshes:

  • Participants, tracks, and colors
  • Starter and track names
  • POIs and metadata

Reload button is shown in the tracking map when auto-reload is disabled

Rendering improvements in the interactive race visualization:

  • Viewport position is preserved after reload
  • More accurate visual updates via sprite hashing

This feature ensures your player reflects real-time changes without requiring a page refresh.

⚙️ Current API improvements

We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.

Core updates:

  • More reliable speed calculation, especially with limited or missing geopoints
  • Fixed inconsistencies in gap and average calculations
  • Improved handling of shadow tracks
  • Added extrapolated parameters including gap support
  • Introduced participantId-based gap queries for unified comparisons 
  • Simplified query parameters introducing Average Speed Window and Result Time 

Read more in our documentation, including live data samples: https://docs.racemap.com/api/current

If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing. 

🌍 Extended language support

The RACEMAP tracking app and white-label apps now also support:

  • 🇵🇱 Polish
  • 🇹🇷 Turkish 

All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking

enhancementvisualizationsafemapGPS trackerTracker Management
6 months ago

Track Style Customization, Safemap Gaps, Tracker Config Updates

Track Style Customization

Live tracking with multiple tracks is now more flexible and easier to read for spectators. In the map settings, you can adjust both line width and opacity of each track separately, giving full control over how they appear in the visualization. 

We also replaced the previous color picker library with the Ant Design color picker, unifying track styles across the system for a cleaner, consistent look.  

Track Chart in Safemap: Visual Breaks for Gaps

The track chart in Safemap previously connected all time gaps in GPS data with a line, implying continuous movement that didn’t exist. Now, lines are removed where data is missing, showing tracker data more clear. 

Tracker Management: Configuration Update Progress

Tracker management now records the configuration update process in the message history, giving you more confidence when adjusting tracking configurations across devices to meet specific event requirements. Each configuration change is timestamped and displayed in the tracker message history, making troubleshooting easier if updates fail. 

enhancementappsGPS trackerParticipants DataTracker Management
6 months ago

Orga App: Fast Device Management

Just released: We made managing large numbers of GPS trackers a whole lot easier for you. Our new RACEMAP Orga App is the missing link between:

  • GPS trackers 
  • The Tracker Management system
  • Participant data

Built for organizers, teams, and event staff, the Orga App helps you handle many devices quickly and reliably. With QR code scanning at its core, it removes manual searches and speeds up your entire workflow in the Tracker Management and on-site at the help desk.

Features

Instant device selection: Scan QR codes to identify and select trackers in seconds—no more searching through lists.

Fast participant assignment: Link devices to participants by name or bib number with a simple scan.

Flexible workflows: Works whether participant data is preloaded or created on the fly at the help desk.

Parallel operations: Multiple Orga Apps can operate simultaneously.


Download the free Orga App for Android and iOS, click the QR code on your phone for redirecting. We are looking forward to your feedback.

Why it matters

Less manual work. Fewer errors. Faster setup.

The Orga App ensures you only assign the devices you actually need—helping you stay efficient and in control, even during busy event check-ins.

Learn more in our documentation: https://docs.racemap.com/apps/orga

APIGPS tracker
7 months ago

New: HTTP Trackers

You can now connect any external location source to RACEMAP using the new HTTP tracker. 

HTTP trackers make it easy to forward positioning data from third-party systems directly to RACEMAP. Instead of connecting a physical device, you create a virtual tracker that receives location updates through a simple HTTP endpoint. 

With HTTP trackers, RACEMAP acts as the visualization and location processing platform, while your existing systems continue to provide the position data. This solution gives you a flexible way to integrate existing tracking systems with your RACEMAP project. 

Typical Use Cases

HTTP trackers are useful when location data already exists somewhere else and you want to display or process it in RACEMAP.

  • Broadcast production systems, for example using the built-in GPS receivers in TV camera motorbikes during live sports coverage. If positions are already decoded within the broadcast workflow (e.g. from airplane uplink), they can be forwarded directly to RACEMAP.
  • Public data sources, such as transportation networks publishing live positions of buses or trains.
  • Marine tracking feeds where positions are already available via an API.
  • GPS tracking platforms that collect positions from multiple devices.
  • Fleet management systems used by support vehicles, logistics teams, or safety crews.
  • Custom mobile apps or IoT devices sending their own coordinates.

Learn More

For step-by-step instructions on creating an HTTP tracker and sending coordinates, see our documentation: https://docs.racemap.com/gps-devices/http-tracker

safemapGPS trackerTracker Management
8 months ago

New Release: Advancing Tracking Reliability

This release introduces further enhancements across our sports tracking platform, improving tracking reliability and operational confidence.

Safemap: More Context, Better Decisions

Safemap now supports multiple map styles, including satellite view, allowing operators to choose the most suitable visual context for their environment and operational needs.


Tracker Management: More Insight Into Connectivity

Reliable live tracking depends heavily on connection quality — which is impacted SIM reception, modem behavior, and carrier performance. To support operators more effectively, we are rolling out a series of improvements that provide deeper insight into connectivity and help debugging potential issues earlier.

With this release:

  • Signal strength is now visible for each tracker of the Queclink GL3xx series.
  • The chart has been extended with network-related information.


These enhancements give operators clearer visibility into connection quality and form the foundation for upcoming reliability improvements. 

This is the first step in a broader effort where we’ll continue to introduce tools and capabilities designed to improve tracking stability — including closer integration and collaboration around our dedicated M2M SIM cards.

Join Workshop · Feb 10–12.2026 · Dresden
safemapAPIGPS trackerTracker ManagementPlatform
10 months ago

Join Workshop · Feb 10–12.2026 · Dresden

Join our workshop on methods and systems to work with live GPS data for races: Feb 10–12, 2026 · Dresden.

Reserve my spot

We’re hosting a three-day workshop focused on practical workflows for using real-time location data at complex sports events. You’ll learn how to build stronger services, improve operations, and reduce risks — and you’ll leave with solutions you can directly offer to your clients.

Attendees can also unlock up to €5,000 in Safemap savings. Seats are limited. Register for €125/seat.

All details about our workshop: https://go.racemap.com/workshop-26 

Upgrade your skills, expand your services, and strengthen your business:

  • Practice with real data & demos: Work hands-on with live GPS streams, API integrations, and Safemap setups — guided by experts.
  • Win new business: Develop ready-to-sell live-tracking and safety solutions that directly expand your service portfolio.
  • Grow your network: Connect with experienced operators, exchange proven workflows, and discover faster, smarter ways to run events successfully.


GPS trackerTracker Management
10 months ago

GL320: Remote update to the latest firmware now supported

Users can now remotely update Queclink GL320 GPS trackers to the latest firmware version R01A13V03_R10A02V03 using the Start Firmware Update command in RACEMAP Tracker Management.

Important: Devices running older firmware must first be updated to R01A12V09, which is the required bridge firmware, before applying the latest version. 

Managing many GPS devices? RACEMAP tracking platform helps scale and streamline your operations. Full documentation available here: https://docs.racemap.com/tracker-management