Efficient GPS tracker management requires precise details, not only about the device itself but also about the inserted SIM card. We understand the importance of having comprehensive information, especially when you need to perform actions like sending SMS. That's why we integrated the SIM card ICCID into the Tracker Management. 

Device and SIM harmony: You now have the ability to assign the corresponding ICCID (Integrated Circuit Card Identifier) to a specific device in the Tracker Management. This aligns device and SIM card information seamlessly.

Automatic ICCID retrieval for queclink GL3xx devices: For all queclink GL3xx devices, the ICCID of the inserted SIM card can be automatically requested using the "Request device settings" message. This streamlines the process, providing you with the necessary information effortlessly.

User-friendly editing and copying: In the infos tab of each device, you can edit and copy the ICCID. This gives you the flexibility to manage and update information with ease.

Bulk operations: For streamlined operations, you can now include the ICCID when adding GPS trackers in the Tracker Management by uploading a *.csv file. This makes bulk operations more efficient and error-free.

We have launched a valuable addition to our Trackers Dashboard that enhances your ability to monitor the charging status of your GPS devices. With this update, Racemap now evaluates the charge messages from queclink GL3XX series devices. This feature provides you with crucial feedback when managing devices during long races or upon receiving them back from customers. 

Display charging devices

Our tracker management now displays which GPS units are currently charged. This feature is especially useful for: 

Long races: You can remotely keep track of device charging during extended events to ensure your devices remain active and reliable.

Post-event: Upon receiving devices back from your customers, you can quickly identify charging units when preparing the next use.

Connectivity matters

To benefit from this feature, it is essential to enable the periodical info report and that the devices are connected with Racemap so that our platform can evaluate the charging state. As always device connectivity is the key to unlocking valuable features. 

You can now add selected GPS devices to your events seamlessly using drag-and-drop. This feature is designed to enhance the efficiency of your Tracker Management tasks and to streamline your operations with many GPS units. When adding devices to your event, a dialogue appears, giving you the option to merge the devices with existing participants' information. 

We've released significant enhancements to our interactive Track Chart tool. The latest update integrats two important improvements to provide you deeper insights about your GPS devices at events.

Battery history on the 2nd y-axis

Keeping tabs on your GPS tracker's battery life is crucial for uninterrupted tracking. That's why we've added a dedicated second y-axis in the Track Chart to display the battery history of your GPS tracker. Now, you can effortlessly monitor the power consumption of your devices while reviewing their location data. This addition empowers you to make informed decisions about current settings, device maintenance and replacement, ensuring your tracking operations run smoothly.

Delay of received coordinates

We've enhanced the y-axis in the Track Chart. It now indicates the delay of received coordinates in seconds. 

In addition to these insightful improvements, we've made the Track Chart more interactive and intuitive. Now, you have the option to download the chart as an image, making it easier to save and share essential tracking data.

Getting started is easy. Simply access the Track Chart for a specific device directly from the participants' list of your event. 

With these new features, you won't miss a beat when remotely operating your GPS trackers at events. 

We've just released the latest update of our tracker management, which brings a host of improvements to all queclink GL3YY series devices. We've been hard at work to streamline your processes with GPS trackers, making them smoother and more efficient than ever before.

Lightning-fast messages delivery

We've increased the speed of sending multiple messages to queclink GL3YY devices. In the past, we sent messages at a rate of one per second, but with this update, we've revolutionized the process. Now, we send all messages simultaneously to all online devices, independent from if there are 20 or 2,000 messages in the pipeline. Brace yourself for near-instantaneous message delivery.

Device settings auto-update

We understand that managing device settings can be a hassle. That's why we've developed a convenient feature that automatically requests device settings (including the ICCID number of the SIM card) after every message that impacts those settings. That means you can now check the current settings for each device in the settings tab. Goodbye to manual tinkering, hello to greater ease and efficiency. 

ICCID search

We also added a valuable search feature. You can now search for devices using the ICCID numbers of their SIM cards. What's more, we've made ICCID number retrieval automatic, whether you're using our SIM cards or your preferred SIM provider. This feature provides greater flexibility and convenience in managing your devices. 

When providing live tracking for events & races in a scalable manner our users work with APIs to import and export participants' information and GPS devices. We now refactored our generic import. We flattened nested objects and now provide to import RACE RESULT lists. 

Read all about our generic import in the documentation: https://docs.racemap.com/api-import-and-export-data/import-basics/metadata-api

Our leaderboard and live results solution is used for many of our long-distance events such as ultra trails, endurance cycling, or even rowing. We now made the processing of geo-locations to results more flexible, robust, and stand-alone. 

It might happen that a gps device does not send coordinates from the beginning of the race. From now on the later coordinates are considered in the leaderboard for calculating subsequent split points, and the splits before are just ignored. That way spectators get more live information from our leaderboard. 

Check the leaderboard from Ringvaart Regatta, a 100 km rowing race: https://racemap.com/timing/ringvaart-regatta-2023

Additionally, there is the option to manually enter results.  

Find all the information about our effortless live rank and real-time scoring in the documentation: https://docs.racemap.com/how-to-use-live-tracking/gps-timing

The track chart shows all geo points of a specific device with the recorded- and received time. Track chart highlights delays like when the GPS tracker sends packages from memory, which can indicate problems in mobile reception. 

We were asked to integrate the watchdog command for our PRO GPS tracker in the tracker management. The watchdog regularly reboots the tracking device regardless of a connection to the tracker management. You can now select the watchdog command in our message modal.

We aim to speed up processes when working with GPS trackers and to prevent support issues. 

Now our tracker page shows participant's name & bib number and the event name. That way you deploy GPS trackers at the race ground and through the QR code participants swiftly self-check that they have received the correct device. 

Additional useful information on the tracker page about battery, last location, GPS fix, and reception with the mobile network. The easy interaction with end users enables seamless workflows when you deploy many GPS devices at a race.