Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new: 

📋 Tracker management: Clear connectivity state

We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:

• CON column: Socket connectivity of the GPS tracker with the RACEMAP server
• NET column: Network registration of our SIM cards 

Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).

This removes ambiguity and makes diagnosing GPS tracker status much more straightforward. 

Additional improvements:

• New dedicated NET column
• Simplified CON to show socket status only
• Replaced the online icon with a server icon for clarity
• Removed the cell tower icon from signal strength
• Improved column order and overall table consistency 

Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management

🔄 Player reload functionality (auto & manual) 

Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events. 

Auto-reload (default ON) refreshes:

• Participants, tracks, and colors
• Starter and track names
• POIs and metadata

Reload button is shown in the tracking map when auto-reload is disabled

Rendering improvements in the interactive race visualization:

• Viewport position is preserved after reload
• More accurate visual updates via sprite hashing

This feature ensures your player reflects real-time changes without requiring a page refresh.

⚙️ Current API improvements

We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.

Core updates:

• More reliable speed calculation, especially with limited or missing geopoints
• Fixed inconsistencies in gap and average calculations
• Improved handling of shadow tracks
• Added extrapolated parameters including gap support
• Introduced participantId-based gap queries for unified comparisons 
• Simplified query parameters introducing Average Speed Window and Result Time 

Read more in our documentation, including live data samples: https://docs.racemap.com/api/current

If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing. 

🌍 Extended language support

The RACEMAP tracking app and white-label apps now also support:

• 🇵🇱 Polish
• 🇹🇷 Turkish 

All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking

Just released: We made managing large numbers of GPS trackers a whole lot easier for you. Our new RACEMAP Orga App is the missing link between:

• GPS trackers 
• The Tracker Management system
• Participant data

Built for organizers, teams, and event staff, the Orga App helps you handle many devices quickly and reliably. With QR code scanning at its core, it removes manual searches and speeds up your entire workflow in the Tracker Management and on-site at the help desk.

Features

Instant device selection: Scan QR codes to identify and select trackers in seconds—no more searching through lists.

Fast participant assignment: Link devices to participants by name or bib number with a simple scan.

Flexible workflows: Works whether participant data is preloaded or created on the fly at the help desk.

Parallel operations: Multiple Orga Apps can operate simultaneously.

Download the free Orga App for Android and iOS, click the QR code on your phone for redirecting. We are looking forward to your feedback.

Why it matters

Less manual work. Fewer errors. Faster setup.

The Orga App ensures you only assign the devices you actually need—helping you stay efficient and in control, even during busy event check-ins.

Learn more in our documentation: https://docs.racemap.com/apps/orga

Join our free 45-min webinar and see how to set up the RACEMAP Tracking App in minutes — and use it across your race season. 

Join the webinar

We’re excited that RACEMAP now supports seamless online registration directly within your event’s Details page in our apps!

• One-tap access: When participants tap the Register button, your chosen form opens instantly—no redirections, no extra steps. 
• Consistent experience: Keep attendees fully engaged in the RACEMAP app while they sign up.

Visit our documentation to see setup instructions and examples:
https://docs.racemap.com/apps/event-details#add-online-registration 

We’ve added an API endpoint to simplify your workflow. You can now generate tracking keys on demand via API.

https://racemap.com/api/events/:eventId/actions/generate_starter_keys?count=10

Replace :eventId with the id of your event. Set count parameter to the number of needed keys - for example, count=11 to generate 11 keys. Call this route multiple times to generate more keys whenever needed. 

Use Case

This feature is especially useful when selling live tracking access through an online registration platform. You can now fully automate the key generation- and distribution process, reducing manual work and improving the user experience. Use this enhancement to integrate live tracking deeply into your registration or event management systems. 

All details in our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys#apis-related-to-keys 

Let us know how you’re using this enhancement.  We’re always keen to learn from your workflows!

Highlights

Enhanced Event Details Page: The latest iteration of the event details page now includes a 

• Custom button to easy access external pages, e.g., help docs, donation, live results, or specific resources
• Contact buttons to direct contact with the event organizer and support. 

More about the event details page in our documentation: https://docs.racemap.com/apps/event-details

Help Page Added: A dedicated help page is now accessible to both spectators and participants, offering quick guidance directly addressing support within the app. 

Bug Fixes & Improvements

• Leaderboard Visibility Fix: Resolved issue not displaying the leaderboard for certain group events.
• App Stability: Fixed crash occurring on some Samsung devices when starting tracking.

Contact & Custom Buttons

The host of the live tracking can now add contact buttons to allow participants to call or message event hosts or event organizers directly - streamlining support and communication for a race.

Find the settings under “Visualization” >> “Event Info”.

More Customization for Apps

We’re expanding flexibility: More options will be added for custom apps and event-specific apps, ensuring that every event has tailored tools to match its unique needs.

RACEMAP App stays Generic

These updates move us toward a more modular and generic app infrastructure - supporting many races and a broader range of events with scalable tracking tools.

We're thrilled to unveil the latest update to RACEMAP app & custom tracking apps, loaded with features & performance improvements designed to elevate your event tracking experience.

• Event banner: Personalize each event with custom branding. Simply upload a banner via the visualization settings in our tracking platform. The banner is shown on the event details screen in the tracking app.
• Event details: Comprehensive information at a glance for both single & group/stage events, including event description, website, email, and uch more.
• Registration: Participants can now seamlessly register for events with our newly integrated registration solution.
• Improved tracking button with map: Navigate your events effortlessly using the enhanced tracking button and mini-map slider.

• Performance enhancements: Enjoy a smoother experience with fixes for heating and lagging issues, ensuring better stability and extended autonomy of 10+ hrs.

These enhancements not only enrich your experience on the RACEMAP app but also extend to our custom tracking solutions, ensuring you receive optimal performance and features across all platforms. Take advantage of these exciting new features and improvements!

We're thrilled to introduce a smart enhancement to our tracking keys: QR code. Tracking keys seamlessly connect your participants' Racemap App (or your custom tracking app) for live tracking at a specific event with ease. And you can take advantage of our key solution through QR codes. 

To further simplify and automate your processes when providing keys, we've empowered our platform to automatically generate QR codes for our keys. This feature allows you to quickly generate QR codes for multiple keys, and directly integrate the codes in your processes.

How to Generate QR Codes

To generate QR codes for your keys, simply use the following URL format:

https://racemap.com/api/starters/actions/generate_key_qrcode?key=YYYYYY

Replace YYYYYY in the URL with the keys for which you want to generate the QR code. That simple.

Learn More

For more information on how to use tracking keys, please refer to our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys

We updated all our custom apps. The latest version for iOS is 3.37 and for Android 3.37.3. By the way, regular updates belong to our custom app subscription. We take care of maintenance and keep your app up to date.

The custom version of our racking app can be flexibly adapted to your use case 

• as an event app for only one race, 
• or as a timer app to provide live tracking & result for all your races. 

Read more about our custom app solution https://racemap.com/apps#customized

The latest version of Racemap tracking app (and of our custom apps ;-) animates the opening/closing of the navigation panel. Spectators are given clearer feedback when using the Racemap app.