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RACEMAP updates

Stay tuned to our live tracking platform: new features, enhancements, and resolved issues

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appsPlatform
3 days ago

New: In-App Online Registration

We’re excited that RACEMAP now supports seamless online registration directly within your event’s Details page in our apps! 

  • One-tap access: When participants tap the Register button, your chosen form opens instantly—no redirections, no extra steps. 
  • Consistent experience: Keep attendees fully engaged in the Racemap app while they sign up.

Visit our documentation to see setup instructions and examples: https://docs.racemap.com/apps/event-details#add-online-registration

enhancementappsAPIParticipants DataPlatform
2 weeks ago

Generate Keys via API

We’ve added an API endpoint to simplify your workflow. You can now generate tracking keys on demand via API.

https://racemap.com/api/events/:eventId/actions/generate_starter_keys?count=10

Replace :eventId with the id of your event. Set count parameter to the number of needed keys - for example, count=11 to generate 11 keys. Call this route multiple times to generate more keys whenever needed. 

Use Case

This feature is especially useful when selling live tracking access through an online registration platform. You can now fully automate the key generation- and distribution process, reducing manual work and improving the user experience. Use this enhancement to integrate live tracking deeply into your registration or event management systems. 

All details in our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys#apis-related-to-keys 

Let us know how you’re using this enhancement.  We’re always keen to learn from your workflows!

enhancementapps
a month ago

RACEMAP App Update: Smarter Event Pages, Custom Buttons & Improved Support

We’re excited to introduce the latest enhancements to RACEMAP tracking app & custom (white-label) apps improving usability, flexibility, & support for event organizers, participants, and spectators. 

Highlights

Enhanced Event Details Page: The latest iteration of the event details page now includes a 

  • Custom button to easy access external pages, e.g., help docs, donation, live results, or specific resources
  • Contact buttons to direct contact with the event organizer and support. 

More about the event details page in our documentation: https://docs.racemap.com/apps/event-details

Help Page Added: A dedicated help page is now accessible to both spectators and participants, offering quick guidance directly addressing support within the app. 

Bug Fixes & Improvements

  • Leaderboard Visibility Fix: Resolved issue not displaying the leaderboard for certain group events.
  • App Stability: Fixed crash occurring on some Samsung devices when starting tracking.

Contact & Custom Buttons

The host of the live tracking can now add contact buttons to allow participants to call or message event hosts or event organizers directly - streamlining support and communication for a race.

Find the settings under “Visualization” >> “Event Info”.

More Customization for Apps

We’re expanding flexibility: More options will be added for custom apps and event-specific apps, ensuring that every event has tailored tools to match its unique needs.

RACEMAP App stays Generic

These updates move us toward a more modular and generic app infrastructure - supporting many races and a broader range of events with scalable tracking tools.

enhancementappsPlatform
5 months ago

Exciting update for RACEMAP & custom tracking apps

We're thrilled to unveil the latest update to RACEMAP app & custom tracking apps, loaded with features & performance improvements designed to elevate your event tracking experience.

Key improvements:
  • Event banner: Personalize each event with custom branding. Simply upload a banner via the visualization settings in our tracking platform. The banner is shown on the event details screen in the tracking app.
  • Event details: Comprehensive information at a glance for both single & group/stage events, including event description, website, email, and uch more.
  • Registration: Participants can now seamlessly register for events with our newly integrated registration solution.
  • Improved tracking button with map: Navigate your events effortlessly using the enhanced tracking button and mini-map slider.

  • Performance enhancements: Enjoy a smoother experience with fixes for heating and lagging issues, ensuring better stability and extended autonomy of 10+ hrs.

These enhancements not only enrich your experience on the RACEMAP app but also extend to our custom tracking solutions, ensuring you receive optimal performance and features across all platforms. Take advantage of these exciting new features and improvements!

enhancementappsParticipants DataPlatform
a year ago

QR codes for tracking keys

We're thrilled to introduce a smart enhancement to our tracking keys: QR code. Tracking keys seamlessly connect your participants' Racemap App (or your custom tracking app) for live tracking at a specific event with ease. And you can take advantage of our key solution through QR codes. 


To further simplify and automate your processes when providing keys, we've empowered our platform to automatically generate QR codes for our keys. This feature allows you to quickly generate QR codes for multiple keys, and directly integrate the codes in your processes.

How to Generate QR Codes

To generate QR codes for your keys, simply use the following URL format:

https://racemap.com/api/starters/actions/generate_key_qrcode?key=YYYYYY

Replace YYYYYY in the URL with the keys for which you want to generate the QR code. That simple.

Learn More

For more information on how to use tracking keys, please refer to our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys

apps
2 years ago

Custom apps updated

We updated all our custom apps. The latest version for iOS is 3.37 and for Android 3.37.3. By the way, regular updates belong to our custom app subscription. We take care of maintenance and keep your app up to date.

The custom version of our racking app can be flexibly adapted to your use case 

  • as an event app for only one race, 
  • or as a timer app to provide live tracking & result for all your races. 

Read more about our custom app solution https://racemap.com/apps#customized

appsvisualization
2 years ago

New App version with animated navigation panel

The latest version of Racemap tracking app (and of our custom apps ;-) animates the opening/closing of the navigation panel. Spectators are given clearer feedback when using the Racemap app. 


appsvisualization
2 years ago

Enhancements for interactive tracking map

In order to make our interactive tracking maps more intuitive we released a couple of enhancements. Here are the three most relevant improvements: 

  • Showing the logo of a single map or of a stage.
  • Separate "Reset"-buttons for "Stages"-, "Tracks and Points of interest"- and "Athletes" to reset the selection in each category.
  • "Hide unselected"-button. 

We are sure the spectators of your sports events will love these improvements.

As always our improvements apply to the replays of your past events also. Read all information about the features for our visualization of sports events in the documentation: https://docs.racemap.com/how-to-use-live-tracking/basic-features-of-racemap-tracking-map

enhancementappsvisualization
2 years ago

New navigation in tracking map

We reworked the navigation panel of the interactive race visualization. Now the user interface is more intuitive and provides exciting new features. The enhancements improve the useability of Racemap tracking apps, too. 

  • Selection of contests and stages 
  • Selection and highlight of tracks and lines 
  • Separate buttons for points of interest and for athletes 
  • Filter added to athletes 
  • Stronger highlighting of flags due to size difference
enhancementappsvisualization
2 years ago

Contest selector added to navigation bar

We reworked the interactive race VISUALIZATION and moved the option to select contests & stages to the navigation bar. Selecting, searching, & filtering the participants, points of interest, and contests in a tracking map can be applied in one place.

The main advantages of this improvement are: 

  • Cleaner and more intuitive user interface in group- & in stage maps. 
  • More space to show the map as the contest selector does not overlay the map anymore.