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Find it, share it, track it
enhancementappsvisualizationpredictionkeysGPS trackerParticipants DataTracker ManagementPlatform
yesterday

Find it, share it, track it

Signing up on RACEMAP, and configuring GPS trackers come with fewer dead ends. Spend less time setting up and more time running your sports live tracking.

What's new

Choose your own slug

Many of you were asking for this feature. You can now edit the web address (the "slug") of your activated event. Use this feature in the basic settings, under Provide event information, with a preview of the URL. Old addresses keep working: anyone who opens a previous link to the tracking map, elevation chart, or leaderboard lands on the current one. This means you can rename "city-run-2" to "city-run-2026" without breaking previous links in newsletters you already sent.

If one of your other events is already running on the URL, you can take it, and that event gets back the previous address. The new Choose the event slug page walks you through it.

See where your viewers come from

The analytics now show "Top sources" and "Top countries" for views (= loads) for each map and leaderboard. You can see whether watcher came from a specific website, social post, newsletter link with a utm_source, or typed the slug directly. Both tables provide data for the set time range. The CSV export has new source and country columns. No IP addresses are stored. Views before this release show as "unknown".

The map stays where you zoomed it

In live, the interactive map no longer centers the full shadow track when the event reloads in the background. This issue happened when the event settings were saved during the race. 

No event group crashes anymore

In live, single maps shown in an event group no longer crash when the participant list of one of its events changes. Before, removing a participant could break the map with an "out of bounds" error, or briefly move markers of the next event to the wrong place.

Model multi-sport races more realisticly

Here comes a big improvement for your predictive live tracking. You now set transitions on the shadow track. A transition is a point at which a new sport begins, each with its own minimum, maximum, and reset speed for the following segment. A triathlon gets one speed profile for swimming, cycling, and running segments. The speed settings are initialized on the transitions. 

  • Reads are checked against the slowest (= minimum speed) and fastest (= maximum speed) progression of the segment. 
  • Analyse draws these limits and the ideal pace, and shows rejected reads where they were actually detected on the track. 
  • For timing systems without GPS, you now place readers on the map as reader locations. 
  • The Readers tab shows each reader's latest read and its location history. 
  • Map, chart, and table highlight each other.

The reworked algorithm and other timing systems pages explain the new setup.

Configure Teltonika trackers without a laptop cable

The Tracker Management now supports two new device types. You can send settings to the new Teltonika ATC700 and TMT250 GPS trackers directly from our platform, the same comfort you already know for Queclink devices. Prepared commands: such as record and send intervals, (no)-movement mode, status- & info requests, and restart. The tracker's reply appears next to each command.

Every time a Teltonika tracker connects with RACEMAP tracker management, it reports its current settings, so RACEMAP always shows what the device actually uses. For all tracker types, waiting commands now go out as soon as a tracker logs in, so short connections still pick them up. See Change settings from RACEMAP for the details.

Every message you sent to a tracker on its timeline

The Tracker Management now provides more insights for debugging the reception. The Connection Chart shows a new messages layer below network. Messages show every command sent to the tracker as a bar, determining the duration from sending to the ACK answer. You can tell at a glance which commands were acknowledged, which needed retries, or which never got an answer, right next to delay, battery, and cell data. Hover over a bar for the outcome ("acknowledged after 2 min"), or click it to see the full payload and timeline.

Spot trackers faster, that have lost GPS fix

In the Tracker Management, a GPS tracker that keeps sending reports without a GPS fix no longer looks healthy. Now, the time of its last location is only updated with a real fix, and the tracker shows as connected. Before, every received report refreshed the time, even though the position was frozen.  

Scan sessions that start reliably

Using our Orga App in the Tracker Management, scan sessions are more dependable. You can start a new session after stopping one, without a "Failed to connect" error. A double click on "Start new Session" opens one session, not two. Scans are no longer silently ignored when a session is already connected.

Sign up with a 6-digit code

When you create your free RACEMAP account, the confirmation email now holds a 6-digit code and a verification link. Type the code, or open the link and click once, and you are confirmed and logged in on our tracking platform. No need anymore to log-in again after confirming.

When you sign-up and the confirmation email doesn't arrive, the modal now shows a "Resend code" button. It becomes available again after 60 seconds. The new mail carries the same code as long as that code is still valid, so it doesn't matter which mail you open.

When you reset your password, the verification link now expires after one hour, and only the newest link works. A weak password is rejected without using up the link, so you can try again. After the reset, RACEMAP logs out your account on every other device. If your account was never confirmed, the reset confirms it too.

Know where your payment stands

When you activate an event, the payment dialog now covers every outcome. If a payment failed, you see a warning and can pay again. If a payment is still pending, you see "Payment pending" with a Check again button. If an invoice is still open, a Pay open invoice link lets you pay it without paying twice. Before, all of these cases left the dialog empty.

Clear warning instead of a €0 invoice preview

In your billing dashboard, the monthly payment preview no longer shows "Total €0.00" when VAT can't be calculated. A warning now explains what to fix, usually a missing shipping address. A button takes you to the stripe customer board to provide the missing data for the proper tax calculation.

Search boxes keep every letter

Across the back office, the search boxes no longer lose letters when you type fast. The cursor also stays when you type in the middle of a word. This covers "Search events…" in your Tracking Maps list, the public events page, and the participant search in Safemap.

Find your event even with a typo

In the Tracking App, the event search now tolerates typos, also matches the event's location, and puts the best match first. "wildstrubl" finds Wildstrubel. Results load page by page as users scroll. They get clear feedback when nothing matches or when they are offline. 

If a participant types a key they already redeemed, the app lists that event at the top, ready to open.

Participant count 

The Participants tab now shows participants connected through the tracking app (or a branded app version) with a phone icon. When the participant sync deletes participants, their keys are released, so participants can register with them again without affecting billing.

No false Power off alarms after a reboot

In Safemap, a GPS tracker you've rebooted from the Tracker Management no longer raises a "Power Off" notification, it shows "Reboot" instead. A power-off message that the tracker stored and sent late also no longer raises an alarm, so your team only sees alarms that matter right now. The Shut down message still raises a notification, as before.

Other changes

  • Large commands to trackers are no longer wrongly treated as failed sends.
  • Admins can download and import several events at once, and saving timing reads is faster.
enhancementbug fixappsvisualizationAPIGPS tracker
5 months ago

Release update: More clarity, control and API improvements

Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new: 

📋 Tracker management: Clear connectivity state

We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:

  • CON column: Socket connectivity of the GPS tracker with the RACEMAP server
  • NET column: Network registration of our SIM cards 

Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).

This removes ambiguity and makes diagnosing GPS tracker status much more straightforward. 

Additional improvements:

  • New dedicated NET column
  • Simplified CON to show socket status only
  • Replaced the online icon with a server icon for clarity
  • Removed the cell tower icon from signal strength
  • Improved column order and overall table consistency 

Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management

🔄 Player reload functionality (auto & manual) 

Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events. 

Auto-reload (default ON) refreshes:

  • Participants, tracks, and colors
  • Starter and track names
  • POIs and metadata

Reload button is shown in the tracking map when auto-reload is disabled

Rendering improvements in the interactive race visualization:

  • Viewport position is preserved after reload
  • More accurate visual updates via sprite hashing

This feature ensures your player reflects real-time changes without requiring a page refresh.

⚙️ Current API improvements

We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.

Core updates:

  • More reliable speed calculation, especially with limited or missing geopoints
  • Fixed inconsistencies in gap and average calculations
  • Improved handling of shadow tracks
  • Added extrapolated parameters including gap support
  • Introduced participantId-based gap queries for unified comparisons 
  • Simplified query parameters introducing Average Speed Window and Result Time 

Read more in our documentation, including live data samples: https://docs.racemap.com/api/current

If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing. 

🌍 Extended language support

The RACEMAP tracking app and white-label apps now also support:

  • 🇵🇱 Polish
  • 🇹🇷 Turkish 

All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking

enhancementappsGPS trackerParticipants DataTracker Management
6 months ago

Orga App: Fast Device Management

Just released: We made managing large numbers of GPS trackers a whole lot easier for you. Our new RACEMAP Orga App is the missing link between:

  • GPS trackers 
  • The Tracker Management system
  • Participant data

Built for organizers, teams, and event staff, the Orga App helps you handle many devices quickly and reliably. With QR code scanning at its core, it removes manual searches and speeds up your entire workflow in the Tracker Management and on-site at the help desk.

Features

Instant device selection: Scan QR codes to identify and select trackers in seconds—no more searching through lists.

Fast participant assignment: Link devices to participants by name or bib number with a simple scan.

Flexible workflows: Works whether participant data is preloaded or created on the fly at the help desk.

Parallel operations: Multiple Orga Apps can operate simultaneously.


Download the free Orga App for Android and iOS, click the QR code on your phone for redirecting. We are looking forward to your feedback.

Why it matters

Less manual work. Fewer errors. Faster setup.

The Orga App ensures you only assign the devices you actually need—helping you stay efficient and in control, even during busy event check-ins.

Learn more in our documentation: https://docs.racemap.com/apps/orga

apps
11 months ago

Free Webinar — RACEMAP Tracking Map

Join our free 45-min webinar and see how to set up the RACEMAP Tracking App in minutes — and use it across your race season. 

Join the webinar


appsPlatform
a year ago

New: In-App Online Registration

We’re excited that RACEMAP now supports seamless online registration directly within your event’s Details page in our apps!

 

  • One-tap access: When participants tap the Register button, your chosen form opens instantly—no redirections, no extra steps. 
  • Consistent experience: Keep attendees fully engaged in the RACEMAP app while they sign up.

Visit our documentation to see setup instructions and examples:
https://docs.racemap.com/apps/event-details#add-online-registration 

enhancementappsAPIParticipants DataPlatform
a year ago

Generate Keys via API

We’ve added an API endpoint to simplify your workflow. You can now generate tracking keys on demand via API.

https://racemap.com/api/events/:eventId/actions/generate_starter_keys?count=10

Replace :eventId with the id of your event. Set count parameter to the number of needed keys - for example, count=11 to generate 11 keys. Call this route multiple times to generate more keys whenever needed. 

Use Case

This feature is especially useful when selling live tracking access through an online registration platform. You can now fully automate the key generation- and distribution process, reducing manual work and improving the user experience. Use this enhancement to integrate live tracking deeply into your registration or event management systems. 

All details in our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys#apis-related-to-keys 

Let us know how you’re using this enhancement.  We’re always keen to learn from your workflows!

enhancementapps
a year ago

RACEMAP App Update: Smarter Event Pages, Custom Buttons & Improved Support

We’re excited to introduce the latest enhancements to RACEMAP tracking app & custom (white-label) apps improving usability, flexibility, & support for event organizers, participants, and spectators. 

Highlights

Enhanced Event Details Page: The latest iteration of the event details page now includes a 

  • Custom button to easy access external pages, e.g., help docs, donation, live results, or specific resources
  • Contact buttons to direct contact with the event organizer and support. 

More about the event details page in our documentation: https://docs.racemap.com/apps/event-details

Help Page Added: A dedicated help page is now accessible to both spectators and participants, offering quick guidance directly addressing support within the app. 

Bug Fixes & Improvements

  • Leaderboard Visibility Fix: Resolved issue not displaying the leaderboard for certain group events.
  • App Stability: Fixed crash occurring on some Samsung devices when starting tracking.

Contact & Custom Buttons

The host of the live tracking can now add contact buttons to allow participants to call or message event hosts or event organizers directly - streamlining support and communication for a race.

Find the settings under “Visualization” >> “Event Info”.

More Customization for Apps

We’re expanding flexibility: More options will be added for custom apps and event-specific apps, ensuring that every event has tailored tools to match its unique needs.

RACEMAP App stays Generic

These updates move us toward a more modular and generic app infrastructure - supporting many races and a broader range of events with scalable tracking tools.

enhancementappsPlatform
a year ago

Exciting update for RACEMAP & custom tracking apps

We're thrilled to unveil the latest update to RACEMAP app & custom tracking apps, loaded with features & performance improvements designed to elevate your event tracking experience.

Key improvements:
  • Event banner: Personalize each event with custom branding. Simply upload a banner via the visualization settings in our tracking platform. The banner is shown on the event details screen in the tracking app.
  • Event details: Comprehensive information at a glance for both single & group/stage events, including event description, website, email, and uch more.
  • Registration: Participants can now seamlessly register for events with our newly integrated registration solution.
  • Improved tracking button with map: Navigate your events effortlessly using the enhanced tracking button and mini-map slider.

  • Performance enhancements: Enjoy a smoother experience with fixes for heating and lagging issues, ensuring better stability and extended autonomy of 10+ hrs.

These enhancements not only enrich your experience on the RACEMAP app but also extend to our custom tracking solutions, ensuring you receive optimal performance and features across all platforms. Take advantage of these exciting new features and improvements!

enhancementappsParticipants DataPlatform
2 years ago

QR codes for tracking keys

We're thrilled to introduce a smart enhancement to our tracking keys: QR code. Tracking keys seamlessly connect your participants' Racemap App (or your custom tracking app) for live tracking at a specific event with ease. And you can take advantage of our key solution through QR codes. 


To further simplify and automate your processes when providing keys, we've empowered our platform to automatically generate QR codes for our keys. This feature allows you to quickly generate QR codes for multiple keys, and directly integrate the codes in your processes.

How to Generate QR Codes

To generate QR codes for your keys, simply use the following URL format:

https://racemap.com/api/starters/actions/generate_key_qrcode?key=YYYYYY

Replace YYYYYY in the URL with the keys for which you want to generate the QR code. That simple.

Learn More

For more information on how to use tracking keys, please refer to our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys

Custom apps updated
apps
3 years ago

Custom apps updated

We updated all our custom apps. The latest version for iOS is 3.37 and for Android 3.37.3. By the way, regular updates belong to our custom app subscription. We take care of maintenance and keep your app up to date.

The custom version of our racking app can be flexibly adapted to your use case 

  • as an event app for only one race, 
  • or as a timer app to provide live tracking & result for all your races. 

Read more about our custom app solution https://racemap.com/apps#customized