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Stay tuned to our live tracking platform: new features, enhancements, and resolved issues

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enhancementmonitorParticipants DataPlatform
a year ago

FIN status in monitor

We've unveiled a valuable addition to our Safety Monitor to improve your monitoring capabilities. Our new FIN status supports responsible individuals in the race office and sharpens their focus on critical scenarios on the race course.

How to utilize the FIN status

The FIN status is straightforward. When participants cross the finish line, and Racemap platform receives their finish reads from the timing system, the Safety Monitor automatically tags them FIN. The FIN tag speeds up the identification of participants who are still out at the race, saving time and effort.

Advantages of FIN status

Efficient monitoring: Say goodbye to manual tracking of participants who have finished the race. Our system now handles this task for you, ensuring a more efficient way to filter relevant participants.

Enhanced Focus: With the option to hide participants tagged with the FIN status, you can seamlessly redirect your attention to those who are still actively racing ("NO STATE"). This feature maintains a clear and focused view of the event, allowing you to concentrate on the participants who require your immediate attention.

For more detailed information on utilizing the Racemap Safety Monitor, we encourage you to explore our documentation, specifically the section on "How to Use Live Tracking Monitor." You can find this information at the following link https://docs.racemap.com/how-to-use-live-tracking/monitor.

enhancementGPS trackerTracker ManagementPlatform
a year ago

Battery history in Track Chart

We've released significant enhancements to our interactive Track Chart tool. The latest update integrats two important improvements to provide you deeper insights about your GPS devices at events.

Battery history on the 2nd y-axis

Keeping tabs on your GPS tracker's battery life is crucial for uninterrupted tracking. That's why we've added a dedicated second y-axis in the Track Chart to display the battery history of your GPS tracker. Now, you can effortlessly monitor the power consumption of your devices while reviewing their location data. This addition empowers you to make informed decisions about current settings, device maintenance and replacement, ensuring your tracking operations run smoothly.

Delay of received coordinates

We've enhanced the y-axis in the Track Chart. It now indicates the delay of received coordinates in seconds. 

In addition to these insightful improvements, we've made the Track Chart more interactive and intuitive. Now, you have the option to download the chart as an image, making it easier to save and share essential tracking data.

Getting started is easy. Simply access the Track Chart for a specific device directly from the participants' list of your event. 

With these new features, you won't miss a beat when remotely operating your GPS trackers at events. 

enhancementGPS trackerTracker ManagementPlatform
a year ago

Speedy multi-messaging with queclink GL3YY devices

We've just released the latest update of our tracker management, which brings a host of improvements to all queclink GL3YY series devices. We've been hard at work to streamline your processes with GPS trackers, making them smoother and more efficient than ever before.

Lightning-fast messages delivery

We've increased the speed of sending multiple messages to queclink GL3YY devices. In the past, we sent messages at a rate of one per second, but with this update, we've revolutionized the process. Now, we send all messages simultaneously to all online devices, independent from if there are 20 or 2,000 messages in the pipeline. Brace yourself for near-instantaneous message delivery.

Device settings auto-update

We understand that managing device settings can be a hassle. That's why we've developed a convenient feature that automatically requests device settings (including the ICCID number of the SIM card) after every message that impacts those settings. That means you can now check the current settings for each device in the settings tab. Goodbye to manual tinkering, hello to greater ease and efficiency. 

ICCID search

We also added a valuable search feature. You can now search for devices using the ICCID numbers of their SIM cards. What's more, we've made ICCID number retrieval automatic, whether you're using our SIM cards or your preferred SIM provider. This feature provides greater flexibility and convenience in managing your devices. 


enhancementleaderboard
a year ago

More flexibility calculating the start time in the leaderboard

Our latest update to our leaderboard add-on is designed to make the calculation of start timestamps even more versatile and user-friendly. Your feedback from race scenarios has shaped this update, and we're confident that it will enhance your experience while working with our leaderboard. 

What's new?

A frequent challenge we've encountered is dealing with incomplete geo data both before and after the race's start geofence. In cases where GPS devices may not have established a GPS fix or the set report interval is relatively lengthy, our live ranking now offers a robust evaluation. 

How it operates

Now, when the initial coordinates leading up to the start geofence are missing, our leaderboard seamlessly steps in. It automatically utilizes the first ten coordinates following the start geofence to calculate an average speed. This speed is used to extrapolate back to the start and to determine the timestamp of the start passing. This smart adjustment ensures that even in scenarios with incomplete geo data, the start time is realistically estimated. 

Stay in command 

Should you prefer to set the start timestamp manually or utilize it from a generic import, you have the flexibility to easily override the calculated start time. This empowers you to fine-tune your data for precise and reliable results.

For in-depth information about our leaderboard solution, check out our documentation at https://docs.racemap.com/how-to-use-live-tracking

APIGPS trackerParticipants DataPlatform
a year ago

Improved generic import

When providing live tracking for events & races in a scalable manner our users work with APIs to import and export participants' information and GPS devices. We now refactored our generic import. We flattened nested objects and now provide to import RACE RESULT lists. 

Read all about our generic import in the documentation: https://docs.racemap.com/api-import-and-export-data/import-basics/metadata-api

enhancementleaderboardParticipants Data
a year ago

Leaderboard considers synchronized start- and finish times

We enhanced our leaderboard solution to show more accurate results. If the synchronization of participants' data includes start- and finish times these values are used in our leaderboard with higher priority than processed start- and finish times from GPS data. This feature lets flexibly combine start and finish detections from a timing system with intermediate splits by GPS data in the same leaderboard. 

Read about synchronizing participants' data and about our leaderboard in the documentation: 

  • https://docs.racemap.com/api-import-and-export-data/import-basics 
  • https://docs.racemap.com/how-to-use-live-tracking/gps-timing

 

Platform
a year ago

Seamless event duplication

We were asked to improve the copy function of events. The duplication feature now offers separate options for transferring route- and participant information. For groups and stages, you can also decide whether the copy should belong to the same group as the original event.

With the copy function, you use your previous tracking maps as a template and save time when initializing a new tracking map. The duplicate feature is available in the advanced settings of your tracking map.

 

leaderboardGPS trackerPlatform
a year ago

Leaderboard improved

Our leaderboard and live results solution is used for many of our long-distance events such as ultra trails, endurance cycling, or even rowing. We now made the processing of geo-locations to results more flexible, robust, and stand-alone. 

It might happen that a gps device does not send coordinates from the beginning of the race. From now on the later coordinates are considered in the leaderboard for calculating subsequent split points, and the splits before are just ignored. That way spectators get more live information from our leaderboard. 

Check the leaderboard from Ringvaart Regatta, a 100 km rowing race: https://racemap.com/timing/ringvaart-regatta-2023

Additionally, there is the option to manually enter results.  

Find all the information about our effortless live rank and real-time scoring in the documentation: https://docs.racemap.com/how-to-use-live-tracking/gps-timing

enhancementGPS trackerTracker Management
a year ago

Link to tracker management added in track chart

The track chart shows all geo points of a specific device with the recorded- and received time. Track chart highlights delays like when the GPS tracker sends packages from memory, which can indicate problems in mobile reception. 

We now added a link to the TRACKER MANAGEMENT which shows the status (GPS fix, reception, battery) of the device and the option to send commands. An other small ENHANCEMENT for a seamless workflow on Racemap TRACKING PLATFORM.

enhancementGPS trackerTracker Management
a year ago

Watchdog command for queclink GL320 added

We were asked to integrate the watchdog command for our PRO GPS tracker in the tracker management. The watchdog regularly reboots the tracking device regardless of a connection to the tracker management. You can now select the watchdog command in our message modal.