We’ve released a suite of new features that provide clearer insights into your tracker communications with RACEMAP. Designed specifically for Queclink GL3xx GPS trackers - and scalable across many devices - these enhancements improve understanding, usability & reliability of devices during a race.

Device Event Settings 

Each device’s settings tab now displays the activated device reports, indicating which events are being communicated by the device. Building on our previous work with tags (filters, NoF & Fix tag at Location column), we’ve implemented a consistent and user-friendly interface for the new device events. The following events are supported:

• Power On 
• Power Off 
• Connected with External Power Supply 
• Disconnected from External Power Supply 
• Low Battery 
• Start Charging 
• Stop Charging 
• Periodical Device Info Active
• PDP Connection Activated 
• Ignition On 
• Ignition Off

Enhanced Track Chart

Our system now shows an even richer timeline of device communications. The interactive chart allows you to explore these events in detail, providing a comprehensive view of device communication with our system. The updated track chart displays additional events, including:

• Heartbeat 
• Device Turn Off 
• Reboot 
• Device Info Report 

Additional Improvements

Improved Note Box: The note box has been enhanced for better usability and clarity.

Gear Interface: The gear icon applies commands to selected devices, now with the number of selected devices clearly displayed. 

Clear Descriptions: We’ve added detailed descriptions for key power settings and connection timestamps, ensuring you have all the information you need at a glance.

Read all about RACEMAP tracker management in our documentation: https://docs.racemap.com/tracker-management

We’re excited to introduce several updates designed to improve your RACEMAP experience, enhance live tracking reception, increase the safety and reliability of your sports tracking service for greater peace of mind.

1. Tag and Collection Sharing 

You can now share a tag or a collection of specific devices with another user, making teamwork during device preparation for events much easier. Sharing tags simplifies coordination across multiple accounts while keeping access rights secure. To grant access as an editor or borrower, you must explicitly assign permissions for the shared trackers.

2. Tracker Notes

In the Tracker Management > Infos tab of the GPS tracker, you can now add notes for individual devices. This feature helps you document key details and enhances overall device organization.

3. Improved Support for Queclink GL310 and GL320

For Queclink GL310 and GL320 devices with the latest firmware, we’ve added operator blacklist information. This enhancement helps you identify potential reception restrictions when using devices across different countries.

• The Tracker Dashboard analyzes whether specific operators are blacklisted.
• The feature provides the MCC (Mobile Country Code) and MNC (Mobile Network Code) of blacklisted operators.
• Additionally, it displays the operator name and country, offering greater clarity and actionable insights.

We’re excited to introduce new enhancements that make our tracking platform even more powerful and user-friendly for you. Here’s what’s new:

1. Seamless Device Onboarding

Adding new devices to the tracker dashboard is now faster & easier! You can directly assign them to an existing tag or collection - or create a new one instantly. This improvement streamlines onboarding your new GPS trackers and helps you easily manage the new alongside existing devices.

Add GPS Trackers

2. New Integrations Tab

The new Integrations tab introduces support for RACE RESULT event IDs. With this enhancement, you can:

• Import and synchronize participants' data via simple API effortlessly.
• Embed RACE RESULT leaderboards directly.
• Seamlessly integrate online registration.

3. Enhanced Device Management

Managing devices within tags and collections is now more intuitive, simplifying your daily operations.

4. Optimized Predictive Live Tracking 

Our upgraded predictive live tracking algorithm delivers greater accuracy by mapping each detection to a single location within a defined range. This reduces unnecessary mappings while still supporting multiple laps or shadowtrack segments when needed. The first screenshot highlights the impact of the improved filter on reducing mapped locations.

RACEMAP Tracker Management now features over-the-air firmware updates for Queclink GL3xx devices. You can effortlessly upgrade all your GL320 GPS trackers to the latest FW version: R01A12V09.

Tracker Management

• Save time by OTA updating multiple devices simultaneously. 
• Enhanced performance, bug fixes, and new features with the latest firmware. 
• Use the off-season to prepare your devices for seamless live tracking in upcoming sports events.

Take advantage of this convenient update process and ensure your trackers are ready for top performance. For more details on using our GPS tracker dashboard, check our documentation: https://docs.racemap.com/hardware-for-live-tracking/maintain

We’ve introduced new features and improvements to ensure better safety for your participants during events.

RACEMAP Safety Monitor sends SOS- and crash alert emails to tracking map editors and additional recipients you’ve specified. To enable the SOS feature, ensure the functional button of Queclink GL3xx devices is activated.

New Functional Button Column: The Tracker Management now includes a dedicated column that shows whether the functional button on your Queclink GL3xx devices is enabled. This helps you easily spot devices with unintentionally disabled SOS buttons, ensuring all devices are event-ready.

Additionally, we’ve added options to customize the table in Tracker Management, allowing you to display additional tracker settings, such as:

• Info report
• Heartbeat
• Report interval
• And many more!

These options make it easy to compare & verify that your trackers are set up correctly according to your event requirements.

For more information on RACEMAP Safety Monitor, visit our documentation https://docs.racemap.com/how-to-use-live-tracking/monitor.

We’re excited to announce a new feature for Queclink GL320 (and GL310) devices: The ability to blacklist specific network operators from the tracker management (https://racemap.com/admin/trackers). This update addresses reception issues caused by SIM cards or their contracted providers. When a network operator is blacklisted, the modem will no longer attempt to connect to that operator.

This feature is especially useful in scenarios where a modem connects to a network but cannot transmit data through it.

Who Is This For?
This command is for users who are experienced with Queclink GL320 devices, the configuration of their SIM cards, and tracker management.

Key Information:

• Reception Issues Across Borders: Many users have reported connectivity issues, particularly when using GPS trackers in multiple countries. 
• Firmware Update Required: The latest firmware for GL320 (R01A11V14) and GL310 (R00A11V05) devices introduces the blacklisting feature. Ensure your devices are updated to the latest version. Step-by-step instructions are available in our documentation: https://docs.racemap.com/hardware-for-live-tracking/maintain 
• Use With Caution: This feature should only be used when you are certain that a specific network operator is causing connectivity issues.

Our latest update brings robust enhancements to our Tracker Management, focusing on usability, error prevention & scalability when managing large numbers of GPS trackers. These features streamline your workflow & boost productivity. 

"LAST MESSAGE" & "LAST DATA" Columns: To clarify device communication, we’ve introduced two distinct columns, that help to error prevention for smoother device management.

• LAST MESSAGE - Displays the time since RACEMAP last sent or attempted to send a message to the device. 
• LAST DATA - Shows the time since RACEMAP received the latest data from the device, whether it’s a geolocation, heartbeat, or another message type.

"REPORT DISTANCE" Column: Advanced users can now use the new REPORT DISTANCE column to verify if configuration updates have reached the device, offering greater control over device synchronization.

Batch Counters & Direct Messaging: Quickly see the number of active filters & highlighted devices with new batch counters. You can also send messages directly to highlighted devices from both the filtered & selected devices tables, making large-scale device management faster & more efficient. 

Power Key Settings: You now easily check the status of the power button - whether it’s active or disabled - directly in the device settings tab. The device settings are automatically retrieved when the GPS tracker establishes a TCP connection with our server, ensuring automatically up-to-date status visibility without manual input.

These updates help you manage devices more effectively, reduce errors, and scale effortlessly. Try them today and experience the enhanced efficiency!

Our latest release brings a new feature for more reliable & efficient preparing and maintaining of your GPS trackers. You can now show, compare, and check additional parameters of the latest known device settings - all in one streamlined view in the tracker management.

• Prevent Setup Mistakes: With an at-a-glance overview, quickly verify settings and ensure accuracy when preparing devices for specific events. 
• Sortable Columns: Spot outliers effortlessly by sorting the columns with a single click, giving you greater clarity and control over your device configurations.

Added parameters: 

• Movement & none-movement settings
• GPS mode 
• Info report, Heartbeat, and server ACK (settings related to autonomy). 

We’re continuously improving to provide you with the best experience on our sports tracking platform. With enhanced tags & filters in the tracker dashboard, moving your tracking devices is faster and more intuitive. Here’s what’s new in RACEMAP Tracker Management:

• Improved filters: We’ve refined the usability of filters, making filters more intuitive and efficient. Reset filters with just one click using the “Reset” button. 
• Simplified search among your events: Searching for events is now more convenient - clear the search with a single click.
• Introducing the tags table: The new tags table takes tracker organization to the next level. You can now delete devices directly from specific tags, giving you control and flexibility in managing various groups of devices.

Our platform is built to scale effortlessly, whether you're managing a handful or thousands of GPS trackers. No matter the size of your event, with our tracking platform you stay in control.

We’re excited to share the latest improvements to our Tracker Management dashboard, designed to make your opperations for management more efficient. Here’s what’s new:

Enhanced filter tree for clarity: The filter tree now highlights active filters, giving you a clearer view of the specific filters in use for streamlined navigation. 

Improved event filtering: Our event filter now displays whether an event is a single occurrence, part of a group, or a stage. This improvement helps you quickly understand event structure.

SOS tracker table column: We’ve introduced the first of several upcoming additions to the tracker table. SOS Column to quickly check if the function key is enabled for each device.