Set Presenter Mode in Visualization Settings 

The presenter mode (largeMode) can now be set directly in the visualization settings as an event default. 

Previously, the presenter mode was only available as a temporary state through the URL hash. Primary users of this feature like production and broadcast teams had to manually re-enable it after every reload.

With this update:

• Presenter mode can now be persisted as part of the event configuration.
• Tracking maps automatically load in presentation-ready mode.
• Dots, flags, distance markers, and POIs are displayed larger for improved readability on studio screens and broadcast overlays.

This update is especially useful for video production teams working with live sports storytelling and large-screen visualizations like LCD screens at the finish line. 

New NET State in Tracker Management 

Previously, SIM cards without a disconnect time could appear active even when they had stopped transmitting data.

With the new behavior:

• SIM cards are now marked yellow if no data has been received for more than 30 minutes. 
• Improves operational visibility and troubleshooting in the tracker management 
• Makes inactive or unresponsive devices easier to identify at a glance. 

This improvement shows a more accurate network status for monitoring and support teams. 

Complete Rework current API 

We fully redesigned the current API to improve reliability, flexibility, and analysis capabilities.

Key improvements

• More reliable and predictable API behavior
• Expanded parameter support and improved query capabilities
• New interactive tools for advanced analysis workflows even during your event
• Better support for live storytelling and post-race analysis

Removed parameters

The following misleading parameters were removed:

• currentSpeedDuration
• liveDelay

These parameters caused confusion and inconsistent interpretations across integrations.

Built for modern broadcast workflows

The new API approach is designed specifically for modern sports production teams:

• Faster access to live and historical tracking data
• Better synchronization for broadcast and replay systems
• Improved tooling for commentators, analysts, and video editors
• Enables more flexible integrations for custom visual storytelling

Video production teams covering sports events will especially benefit from the new analysis capabilities. 

Read all about our current API in our documentation: https://docs.racemap.com/api/current

We’re excited to introduce a new release packed with improvements across Safemap, Tracker Management, and Event Settings. This update brings more control, better previews, smarter alert handling, and usability enhancements for teams in the field. 

Safemap updates

🔇 Global alert mute control 

Event hosts now mute alerts & notification sounds globally with a single event-level setting.

Benefits:

• Disable sound alerts by default, to customize Safemap according to events requirements
• Better control for quiet environments or control rooms 
• Faster setup for large-scale events 

👀 Preview mode

Safemap now supports a preview mode to help you validate configurations and showcase the dashboard before activation. The preview shows a realistic Safemap experience using a limited set of participants while preserving full tracking and alert logic.

What’s included:

• Preview available when Safemap is not yet activated 
• Limited number of visible participants 
• Watermark to clearly identify preview mode

Benefits:

• Confirm settings before going live 
• Great for demos and customer acquisition 
• Experience real behavior without full event activation 

🏷️ Tag-based alert suppression

A powerful alert suppression system has been added based on participant tags. Configure Safemap to suppress alerts for participants whose assigned tags match selected key/value rules, such as "finished", "DSQ".

Capabilities:

• Search and manage participant tags in a dedicated table 
• See how many participants are assigned to each tag 
• Visibility why a participant receives no alerts: 
  • Protected zone suppression 
  • Tag-based suppression

Benefits:

• More precise alert control 
• Reduce noise from known or exempt participant groups 
• Better transparency for operations teams 

🎨 Improved track colors

Tracks show their own configured color in Safemap. With this improvement, track overlays are clearer and visually aligned with their intended appearance.

Benefits:

• Better map readability 
• More accurate visual representation 
• Easier distinction between tracks

Tracker Management Updates

📱 Improved mobile usability

We’ve improved column visibility controls for smaller screens such as smartphones. Previously, managing visible columns on mobile devices was difficult. The updated interface now offers a cleaner popup layout with improved height handling and scrolling behavior. 

Good to know: Tracker Management is still primarily optimized for desktop use—but for those managing trackers on the go, this is a welcome upgrade.

Event settings updates

🔑 Endpoint to query keys added

A new API endpoint is now available for querying keys in Event Settings. This expands integration options and makes key management more accessible for connected workflows.

Learn more in our documentation: https://docs.racemap.com/apps/tracking/keys#apis-for-keys

Track Style Customization

Live tracking with multiple tracks is now more flexible and easier to read for spectators. In the map settings, you can adjust both line width and opacity of each track separately, giving full control over how they appear in the visualization. 

We also replaced the previous color picker library with the Ant Design color picker, unifying track styles across the system for a cleaner, consistent look.  

Track Chart in Safemap: Visual Breaks for Gaps

The track chart in Safemap previously connected all time gaps in GPS data with a line, implying continuous movement that didn’t exist. Now, lines are removed where data is missing, showing tracker data more clear. 

Tracker Management: Configuration Update Progress

Tracker management now records the configuration update process in the message history, giving you more confidence when adjusting tracking configurations across devices to meet specific event requirements. Each configuration change is timestamped and displayed in the tracker message history, making troubleshooting easier if updates fail. 

Just released: We made managing large numbers of GPS trackers a whole lot easier for you. Our new RACEMAP Orga App is the missing link between:

• GPS trackers 
• The Tracker Management system
• Participant data

Built for organizers, teams, and event staff, the Orga App helps you handle many devices quickly and reliably. With QR code scanning at its core, it removes manual searches and speeds up your entire workflow in the Tracker Management and on-site at the help desk.

Features

Instant device selection: Scan QR codes to identify and select trackers in seconds—no more searching through lists.

Fast participant assignment: Link devices to participants by name or bib number with a simple scan.

Flexible workflows: Works whether participant data is preloaded or created on the fly at the help desk.

Parallel operations: Multiple Orga Apps can operate simultaneously.

Download the free Orga App for Android and iOS, click the QR code on your phone for redirecting. We are looking forward to your feedback.

Why it matters

Less manual work. Fewer errors. Faster setup.

The Orga App ensures you only assign the devices you actually need—helping you stay efficient and in control, even during busy event check-ins.

Learn more in our documentation: https://docs.racemap.com/apps/orga

Tracker Management

Enhancement

To give operators better insight into connectivity of their GPS trackers and carrier behavior, we’ve added new network-related visibility:

• New Network tab in Tracker Management
• Carrier and network information is now also displayed in the track chart

These additions help diagnose connectivity issues faster and support more informed operational decisions such as black listing a specifc carrier during live tracking.

Fix

The tracker management now shows the correct timestamp for when a device goes offline or when the socket connection is closed.

📘 Full details: https://docs.racemap.com/tracker-management 

Predictive Tracking

A new column has been added to the Transponders tab, showing the total number of received reads during the race. This makes data completeness and transponder performance easier to assess at a glance. 

📘 Full details: https://docs.racemap.com/prediction 

Safemap

The chart in Safemap now displays elevation data based on the actual received GPS position of the selected tracker, rather than the predefined race course.

Why this matters: If a participant moves off the official course, the elevation information now remains accurate and reflects the real position — improving situational awareness for operators. 

📘 Full details: https://docs.racemap.com/live-tracking/safemap

This release introduces further enhancements across our sports tracking platform, improving tracking reliability and operational confidence.

Safemap: More Context, Better Decisions

Safemap now supports multiple map styles, including satellite view, allowing operators to choose the most suitable visual context for their environment and operational needs.

Tracker Management: More Insight Into Connectivity

Reliable live tracking depends heavily on connection quality — which is impacted SIM reception, modem behavior, and carrier performance. To support operators more effectively, we are rolling out a series of improvements that provide deeper insight into connectivity and help debugging potential issues earlier.

With this release:

• Signal strength is now visible for each tracker of the Queclink GL3xx series.
  
• The chart has been extended with network-related information.
  

These enhancements give operators clearer visibility into connection quality and form the foundation for upcoming reliability improvements. 

This is the first step in a broader effort where we’ll continue to introduce tools and capabilities designed to improve tracking stability — including closer integration and collaboration around our dedicated M2M SIM cards.

Better Group Map Management 

We’ve improved how single maps are organized in the group creator to give you more flexibility and smoother workflows on our tracking platform.

• Add individual maps directly into group maps, making it easier to organize complex events. 
• Find events faster with an improved search experience, including smarter suggestions and a more consistent interface.

Accurate Message Counts in the Tracker Dashboard

Message counts in the Tracker Management now stay up to date at all times.

Previously, message numbers didn’t always refresh immediately when messages were cleared or resolved. This has been fixed, so the dashboard now updates instantly, giving you a clear and reliable overview of tracker activity.

Safemap

Progress Values

Progress values are now displayed more intuitively. Decimal values are shown only when the value is smaller than 10; for values of 10 and above, they are rounded to the nearest integer.

Alert Descriptions

When hovering alerts, the durations now show minutes (rounded) and, where appropriate, hours. Seconds are no longer displayed, making the duration easier to read.

Resolved Alerts 

Resolved alerts are now consistently shown in the map and chart in a greyed-out style.

Map Interaction 

You can now click an alert icon to fly directly to its position on the map.

Tracker Management 

Improved Column Selection 

The column-selection modal has a new design with a search field. Columns are now grouped, and you can search through them for easier management. 

Join our workshop on methods and systems to work with live GPS data for races: Feb 10–12, 2026 · Dresden.

Reserve my spot

We’re hosting a three-day workshop focused on practical workflows for using real-time location data at complex sports events. You’ll learn how to build stronger services, improve operations, and reduce risks — and you’ll leave with solutions you can directly offer to your clients.

Attendees can also unlock up to €5,000 in Safemap savings. Seats are limited. Register for €125/seat.

All details about our workshop: https://go.racemap.com/workshop-26 

Upgrade your skills, expand your services, and strengthen your business:

• Practice with real data & demos: Work hands-on with live GPS streams, API integrations, and Safemap setups — guided by experts.
• Win new business: Develop ready-to-sell live-tracking and safety solutions that directly expand your service portfolio.
• Grow your network: Connect with experienced operators, exchange proven workflows, and discover faster, smarter ways to run events successfully.

Users can now remotely update Queclink GL320 GPS trackers to the latest firmware version R01A13V03_R10A02V03 using the Start Firmware Update command in RACEMAP Tracker Management.

Managing many GPS devices? RACEMAP tracking platform helps scale and streamline your operations. Full documentation available here: https://docs.racemap.com/tracker-management