We were asked to add the "Request device settings and -info" command to tracker management. Done for you. With the new command, you now can remotely query the firmware version and ICCID of the inserted SIM card of your PRO devices. This information helps you to work with many GPS devices on a professional level. 

We added a helpful enhancement to the tracker management. The new state column provides clear information on the activation of each device. With the state column, you easily keep the overview and use the tracker management more effectively with regard to potential costs.

• Green: The device is used and remains active for a specific period of time. All features of tracker management are usable.
• Blue: The device is unused. Tracker management is not charged for this device. All features of tracker management are usable and with usage, tracker management becomes chargeable for this device.
• Grey: The device is archived. Tracker management is not charged for this device. No feature of tracker management is usable for this device. You have to unarchive the device in order to get advantage of tracker management. 

Access all the GPS devices that you have added to the tracker management: https://racemap.com/admin/trackers

We now provide more information about the communication state between your GPS trackers and our tracking platform. Our devices management dashboard shows three columns for the number of errors, pending and scheduled commands for each device.

• ERR - Error, indicating possible issues: Command has been sent to the device. Racemap did not receive a corresponding ack answer from the device. Error is auto-checked after seven days.
• PEN - Pending: Racemap will send command as soon as the device opens a socket with Racemap or the device sends a state message such as location. 
• SCH - Scheduled: Racemap will not send command before a given date/time.

With this update in our tracker management, you can more efficiently remote control many GPS devices at once: https://racemap.com/admin/trackers.

In Racemap tracker management, you can now schedule the commands for our Pro GPS trackerwith a time.  

This new "planned message" feature makes it possible to put several commands in a sequence. That way you can schedule the behavior of your GPS trackers during an event. 

With this new feature and the message queue, multiple messages can be scheduled before the event which reduces the on-site effort for live tracking dramatically. 

For example, during a two stages event, you just need to manually switch on all devices to receive the 1st planned message for sleep mode. Short before the first stage starts on Saturday morning our tracker management sends the 2nd message for live tracking with a 5 sec report interval. At the finish time of the first stage, all devices receive the 3rd message for sleep mode. Until Sunday morning, all devices receive the 4th message for live tracking and so on. When the event is over, all devices receive the shutdown message. 

Currently, we develop a new dashboard for bulk usage of all of your GPS tracker from scratch. You will be able to preview & test our new Tracker Management in your Racemap account, soon. We are excited about your feedback already. 

In the last two years, customers proposed enhancementS for the (de)activation process of devices, and some asked to ease the pricing of the tracker management also. Reason enough to simplify both, the activation process & the pricing.  

As the 2nd step of launching the new tracker management, we initialize a more convenient charging for its usage on the 1st of January 2023. Find all details below. Do not hesitate to drop us a line with your feedback. 

Racemap GPS tracker

• Free usage of the tracker management for bought & rented Racemap devices.
• €25 per device from external suppliers. The tracker management becomes usable for the lifetime of the device.
  
  

Or subscribe to the tracker management

In case you don't want to pay for lifetime usage of the tracker management you select the subscription and pay only when using it. 

• 1€ per device for 30 days, same as before.
• No minimum running time, previously 3 months.
• Free usage for 5 GPS trackers, previously no free tear.
  
  

How does tracker management become chargeable?

In case you don't use your GPS trackers for example during the off-season, we don't charge for tracker management.

• Only devices that are inserted into the tracker management.
• Devices become chargeable with usage, automatically.
• Set the new archive status for specific devices to prevent unintentional charges. Archived devices work for live tracking, nevertheless.
  
  

What applies as usage of tracker management?

• Add devices to tracking maps.
• Send messages to devices.
• Devices send coordinates.
• Change device name.
• Add user to devices.

No unintentional charges

On the 1st of January, all devices in your tracker management except Racemap devices will be archived, automatically. You can easily restore devices & make them usable in tracker management again. 

Go to your tracker management: https://racemap.com/admin/trackers

Our Tracker Management is the remote control for many location devices through GPRS messaging - sending commands, receiving SOS- & crash alerts, and status reports on the battery, reception & GNSS. We are currently developing a completely new dashboard for bulk managing GPS trackerS. The 1st enhancementS have been rolled out, already and you can get their advantage when commanding your GPS devices. 

Instant commands

We released to directly send commands (beta) if devices are connected with tracker management (online). Previously commands could be sent only when Racemap received a message from the corresponding device, which can take some minutes.

Process acknowledge response

We also rolled out to evaluate the acknowledge (ACK) response when Queclink GL3XY devices receive a command. The command queue now provides clear information on when a command was created, sent, and acknowledged. 

Read all information about Racemap communication platform for GPS tracker in our documentation: https://docs.racemap.com/hardware-for-live-tracking/trackermanagement

Our monitor is a safety dashboard for the head office of endurance races. This tool provides real-time data directly from the race course to verify the participants' situation and to support making precise decisions within seconds. During this season a growing number of rally events use this solution to monitor the drivers' safety. Due to this specific use case, we were asked to feature automated crash detection. 

Now, in Tracker Management crash alerts can be activated for Pro GPS tracker. The setting parameters are the sensitivity and the revoke time. Crash detection is highlighted in the monitor (same as the SOS alert). Recipients for alert emails can be defined, too. 

We improved the alert and notification stream, also. Now, notifications of the same category are stacked for each device. The latest notification is shown on top, users can navigate through the messages and copy related coordinates.

In most cases, our monitor dashboard is used to increase the safety of endurance sports events. Usually, the monitor is streamed on a large screen in the race office. 

Users asked for better targeting of the SOS alerts from GPS trackers. Hence we published a feature to send detailed SOS notification emails which perfectly works on smartphones. 

When a participant presses the SOS button of its GPS tracker the editors of the tracking map receive a short email summarizing relevant information: 

• name of the event (to keep an overview when multiple events are running at the same time),
• participant's name & bib number,
• time, when the participant pressed the SOS button on the GPS device,
• name of the device in the tracker management 
• link to the corresponding monitor with additional data such as the last known location to verify the situation in the race 
• exact coordinates of the SOS alert, to copy and past and forward to the helicopter team
• maps showing the overview

The SOS email is sent a couple of hours before and after the event start- and end time

• if monitor  add-on is activated for the event and 
• if the GPS device is active in the tracker management

We added new features to the Tracker Management, which let you quickly select multiple GPS tracker used for a specific event. This way for example you can target commands to those devices that are used for your half marathon. With the new "events" column, you can filter your GPS trackers according to your tracking maps. The column shows the number of events in which the device is assigned and you can hover the events' names.

Superspring is the leading GPS company and asset tracker in Indonesia. Local customers asked to integrate the protocol and commands of their M20 GPS tracker into our Tracker Management. 

For devices that are subscribed to our tracker management, you can now work with the following commands to remote control your superspring M20 GPS trackers, efficiently:

• Reboot device
• GPS report interval 
• Send a custom command
• Activate & deactivate SOS SMS
• Activate & deactivate vibration alarm

Read more about how easy controlling many GPS trackers simultaneously: https://docs.racemap.com/hardware-for-live-tracking