We have enhanced the messages list in tracker management to improve communication between your GPS trackers and RACEMAP server, and to better detect when a message is not delivered. 

Given that the reliability of sports live tracking depends on robust communication between devices and the platform, we’ve made the following improvements:

• Details for each message: Comprehensive information is now available for every message, allowing insights into the communication process. 
• Enhanced communication feedback:Clear status feedback is now provided for each command, making it easier to identify if a command has not been sent to the device. 
  • Scheduled 
  • Acknowledged 
  • Not Acknowledged 
  • Failed to Send 
• Message timing & retries: Each message displays the time elapsed since its creation and its initial transmission attempt. If a device does not acknowledge the message, the system will automatically retry sending up to three times. 
• Transmission method: The update shows whether a message was sent via SMS or TCP communication. Note: SMS messaging offers a more reliable connection. This feature is supported when using our M2M SIM cards.

The Queclink GL3XX devices offer the deepest integration, supporting advanced acknowledgment communication mechanics for a more reliable tracking experience.