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RACEMAP updates

Stay tuned to our live tracking platform: new features, enhancements, and resolved issues

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enhancementbug fixappsvisualizationAPIGPS tracker
2 days ago

Release update: More clarity, control & API improvements

Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new: 

📋 Tracker management: Clear connectivity state

We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:

  • CON column: Socket connectivity of the GPS tracker with the RACEMAP server
  • NET column: Network registration of our SIM cards 

Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).

This removes ambiguity and makes diagnosing GPS tracker status much more straightforward. 

Additional improvements:

  • New dedicated NET column
  • Simplified CON to show socket status only
  • Replaced the online icon with a server icon for clarity
  • Removed the cell tower icon from signal strength
  • Improved column order and overall table consistency 

Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management

🔄 Player reload functionality (auto & manual) 

Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events. 

Auto-reload (default ON) refreshes:

  • Participants, tracks, and colors
  • Starter and track names
  • POIs and metadata

Reload button is shown in the tracking map when auto-reload is disabled

Rendering improvements in the interactive race visualization:

  • Viewport position is preserved after reload
  • More accurate visual updates via sprite hashing

This feature ensures your player reflects real-time changes without requiring a page refresh.

⚙️ Current API improvements

We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.

Core updates:

  • More reliable speed calculation, especially with limited or missing geopoints
  • Fixed inconsistencies in gap and average calculations
  • Improved handling of shadow tracks
  • Added extrapolated parameters including gap support
  • Introduced participantId-based gap queries for unified comparisons 
  • Simplified query parameters introducing Average Speed Window and Result Time 

Read more in our documentation, including live data samples: https://docs.racemap.com/api/current

If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing. 

🌍 Extended language support

The RACEMAP tracking app and white-label apps now also support:

  • 🇵🇱 Polish
  • 🇹🇷 Turkish 

All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking

enhancementbug fixsafemapGPS trackerPlatform
6 months ago

Update Highlights: Tracker Management, Safemap Enhancements & Event List Rework

We’ve rolled out several improvements you will love across RACEMAP tracking platform to enhance stability, device support, and usability. 

Tracker Management

New Tracker Support: Queclink GL30MG

With the LK106 reaching end-of-life, we’ve introduced support for the new GL30MG tracker from Queclink. This update not only includes the new tracker type but also a refactored Track Air protocol to better handle location data from GL30MG and other GL-series devices, including partial support for configuration messages. If you want to extend your tracker fleet with the latest Queclink device, RACEMAp is prepared.

Shortcut to RACEMAP Orga App

The Tracker Management now links directly to RACEMAP Orga App on both the App Store & Google Play, making app access simpler and faster.

Find all information about RACEMAP tracker management in our documentation: https://docs.racemap.com/tracker-management

Safemap Improvements 

The time of our monitor add-on ends soon because our new Safemap is so much better.

  • Alerts like SOS/Crash are now clearly distinguished from notifications such as Off Track.
  • You can now mute notifications independently for more flexible alert handling in the field.


Event List Rework

Improved Setup Flow

Creating Single maps, Safemaps, and Group or Stage events now follows a smoother, more intuitive workflow.

New List-Based Layout

  • We replaced the previous tile layout with a clean and structured list design to improve clarity and navigation.
  • Better Group Event Visibility: Child events are now easier to view and manage.
  • Filtering Tools Added: Quickly find and manage your events with basic filtering options. 

Stability & Maintenance

We’ve invested significant effort into backend reliability, code cleanup, and overall platform stability to ensure Racemap continues to run smoothly during high-activity periods.

bug fixpredictionGPS trackerTracker Management
8 months ago

Scaling Smarter: Tracking & Management Updates

We’ve released a round of improvements that make our sports tracking platform more flexible, more reliable, and easier to manage at scale. Every change is built on what we’ve learned from real-event usage and your feedback. We know RACEMAP has to scale that as your events grow.

Smarter Predictive Tracking

We’ve refined how we interpret raw data from the timing system. This solution reduces required settings for the timekeepers. So they can focus more on your participants’ experience.

Start Times

Observations: Previously, defining a too early start time caused dropping of valid readings as “too slow.” 

Solution: We’ve removed the fragile, user-defined start-time setup. Instead, RACEMAP now detects the start of each participant automatically from the raw data. This reduces human error and flexibly adapts to a wide variety of event formats. 

Finish Times

We’ve also implemented an auto-finish detection from raw data to ensure clean, accurate results: Finish reads are now automatically detected and added for smoother replays.

Improved M20 Tracker Communication

Some of our Indonesian users rely on superspring M20 trackers, which faced issues due to the GPS week rollover (a ~19.7-year reset of GPS time). This caused timestamps to appear ~20 years too early. 

We’ve added a correction protocol so that M20 trackers now report accurate, real-world dates. This ensures historical consistency and keeps your live data aligned with reality.

Scalable Tracker & Role Management

For teams and organizations that rent out trackers across seasons or manage large pools of devices, assigning and reviewing roles is now much easier. With our new approach it is much easier to control devices' access tracking the tracker management. 

  • When selecting multiple trackers, you can now view all users and their roles across them.
  • If a user isn’t linked to a tracker, the role shows as "None".
  • Identical roles (e.g., Owner, Editor, Borrower) across trackers are consolidated for clarity.
  • Edge cases (like multiple Editor assignments) are displayed transparently. 

 
 

Bulk Role Management

  • Assign roles to multiple users at once across multiple trackers.
  • Remove users from several trackers simultaneously.
  • Quick role edits are now possible by clicking directly on a user’s role.

This update reduces administrative overhead, making tracker management scalable and future-proof for growing event organizations.

enhancementbug fixPlatform
a year ago

Improved Group & Stage Event Settings

Our enhanced views for group & stage event settings make them more intuitive and user-friendly. This update improves your experience when live tracking of multi-stage events on our platform, giving you more control and clarity.

Key Improvements:

  • Better User Interface: Simplified and clearer views for group and stage events.
  • Bug Fixes: We've addressed various issues to ensure smoother performance.

For more details about group and stage events, check out our documentation: https://docs.racemap.com/how-to-use-live-tracking/multi-event-map


enhancementbug fixsafemapGPS trackerTracker Management
a year ago

Enhancements to the safety dashboard and the tracker management

Our latest release brings powerful improvements to our sports tracking platform:

Improved safety monitor

  • User login: The monitor now supports user login functionality. Only authorized personnel can access and manage critical safety features.
  • Resolve alerts: Alerts such as SOS, away from track, battery, ... can now be resolved directly in the monitor. The monitor saves the information, of which account resolved an specific alert.

These improvements are particularly beneficial for race headquarters, where multiple people are involved in operations. By introducing user-specific logins, we aim to clearly define and address the responsibility for safety, ensuring that each action is tracked and managed efficiently. 

Find more information about our safety dashboard in the documentation: https://docs.racemap.com/how-to-use-live-tracking/monitor


Enhanced command filtering in tracker management

  • Type & filter: We've made it easier for you to find and select the right commands within the tracker management system. You can now type directly into the command field, and the corresponding messages will be automatically filtered.
  • Save time: With over 30 predefined commands available, this feature saves you time and simplifies the process of setting up your devices.


Fixes for groups

We've resolved issues related to adding new events and changing the sequence of events in stages and group events.

enhancementbug fixAPIGPS trackerParticipants DataTracker Management
a year ago

Enhancements to your Racemap experience

Our latest release brings a series of improvements that elevate your Racemap experience, focusing on data APIs, tracker management, and synchronization of participant data.

Enhanced data APIs

Our data APIs now provide the location data from your GPS devices, independent of the settings in the tracking map such as interpolation interval and live delay. This allows for greater flexibility in fine-tuning the data API and visualizing of the same tracking map and for higher accuracy when detecting a device in a geofence. For more details, please refer to our documentation: https://docs.racemap.com/data-api

Participant data synchronization

The participants tab now displays the participants synchronized from RACE RESULT with an icon, making it easier to identify and manage them. Learn how to import participant data from RACE RESULT to your Racemap event through 

  • List import https://docs.racemap.com/api-import-and-export-data/import-basics/metadata-api#race-result-lists 
  • Simple API https://docs.racemap.com/api-import-and-export-data/import-basics/metadata-import-via-rr 

Tracker management enhancements

  • Direct track chart access: We've added the option to access the track chart directly from the tracker table.
  • Saved table settings: Your table settings in the tracker management are now saved, so when you return, you'll find your previous settings intact.

 

Additionally, with the latest release, the maintenance panel in groups & stages appears only when working with a custom tracking app. If you are not using a custom app, the panel remains hidden, providing a cleaner and more intuitive interface. https://docs.racemap.com/how-to-use-live-tracking/multi-event-map


enhancementbug fixPlatform
2 years ago

Improved zoom behavior when editing tracks

We made editing long tracks for endurance cycling races like TORTOUR Ultracycling with 1,000+ km & 50,000+ track points way more handy. The map editor now prevents unintentional zoom reactions when selecting multiple track points. Additionally, a new toolbox provides actions for selected elements. 

These enhancements increase your speed when creating live tracking and you'll appreciate these features when quick adjustments are needed during the event.


enhancementbug fix
3 years ago

Duplicate event improved

We improved the feature to duplicate a tracking map, you can now select the option if you want to copy the event including the current participants.

Additionally, we resolved the issue now the duplication of the event does not copy the add-ons anymore.