This release brings a new GPS tracker to RACEMAP and makes it easier to see what your devices are doing. Tracker Management now supports the Teltonika ATC700, and the Connection Chart gets a faster way to pick a periode, so you can check a device's history in a few clicks. Track previews come alive on hover, and finding people in the back office now tolerates typos.

What's new

Bring the Teltonika ATC700 to your next race

In the Tracker Management you can now add the Teltonika ATC700 as a new supported tracker type. Once it reports, its positions show on the visualization. You also see its battery level, signal strength, GPS fix, and the mobile cell it is connected to. Pressing the SOS button raises an alarm. When the device starts or stops moving, RACEMAP gets an event. The device stores positions on memory if it loses its connection. 

The new ATC700 setup page covers the server settings, the send interval and how to keep the connection open between reports. The device also appears in the GPS devices overview. One more thing comes with it: battery voltage is now stored for every tracker that sends it, including the GL300 and Mictrack devices.

Jump to any moment in a tracker's history

In Tracker Management, the Connection Chart has a new time range selector in place of the two date pickers:

• Quick ranges such as "Last 15 m", "Today" or "This week", found with a short search.
• Exact ranges from a calendar or typed in. You can also type relative times like now-6h.
• Moving around: the arrow buttons step back or forward by one window, and zoom out doubles the window.
• Recent ranges: your last few ranges are one click away.
• Time zone: UTC, your browser's time, or the local time at the tracker's location. Axis labels and tooltips follow your choice.

A range like "Last 6 hours" keeps moving as the chart refreshes, so you can watch a live device without reloading. The range is part of the page address, so a link you send to a colleague opens the same view, and old links still work. On a phone, the toolbar and chart now fit a small screen with controls that are easy to tap. The debugging guide explains each option.

A cleaner tracker table

In Tracker Management, the top tracker table no longer shows a second scrollbar next to its own. That stray outer scrollbar appeared whether the table had rows or not. The same fix tidies up the event list and the transponders table.

See your course come to life

In the event list and on the event editor's Basic tab, a track preview tile now shows an animation when you hover over it. A dot traces each track from start to finish, then the preview fades back to the static image. If your event has a shadow track, only that one is animated. Otherwise every visible track runs at once in its own colour. On the Basic tab, the track preview now has the same frame as the logo drop zone, and both previews zoom in slightly when you point at them.

Find people even when you misspell their name

In global search across the back office, finding users is more forgiving. A typo, names in a different order or part of an email address still find the right person, and the best matches come first. You still only see the users you already had access to.

This release is about the interactive maps that spactators and the safety crew watch while a race is running. On Safemap a switched-off device raises an alarm again, the distance-to-track chart shows the real distance, and the tracking map stays exactly where you put it — even with hundreds of devices on it. Billing and payment get better: users who have paid by card once can pay by SEPA, PayPal, or Link.

What's new

A switched-off device raises an alert

In Safemap, a tracker that someone manually switches off raises a Power off alert again. The alarm had gone quiet: the device's own power-off report was written as a plain offline event, which the Safemap does not watch, so a participant shutting down their device produced nothing on the dashboard while the Tracker Management said "Power off".

The position and battery level the device sends with it now reach the track and the alarm, so you see where the device was switched off and how much charge it had left. A power-off you commanded yourself still stays silent in safemap.

Know how far off the track someone really is

Safemap's "Distance to Track" chart now measures every location. Until now it read zero for every location inside the set mapping corridor and only showed a number once a participant left it, so the line sat flat and then jumped by a hundred metres in a single sample. Every reading is now measured against the nearest piece of the route, and the chart draws the mapping distance next to the readings so you can tell a participant at an aid station from one who is genuinely off course.

The same release makes the Safemap much lighter with large fields. The shadow track is loaded once instead of on every poll, each poll only fetches the points that are actually new, and participant rows read the latest position instead of rebuilding a whole track. Events with hundreds of devices stay responsive, and replays no longer pull megabytes per refresh.

Log in without leaving Safemap

When you share a Safemap with Load Safemap without login, anyone opening the link sees it read-only. A new Log in to manage alarms notice appears, and takes users straight back to the Safemap afterwards, with the alarm assignment controls in place. No more opening a second tab to get your own dashboard back.

The public view also stops exposing who owns the event: creator and editor identities are no longer sent to anonymous visitors. The Safemap documentation describes the public read-only mode and the login link.

No more accidental shutdowns

In Tracker Management, sending Shut down or Change the backend server now opens a dialog that names the command, tells you how many devices it will reach, and sends nothing until you type confirm. Every other command still goes out in one click.

This came from a real mix-up: Shut down and Reboot sit next to each other in the list of commands, and a shut-down device cannot be woken over the air — someone has to collect it and switch it on by hand. The messages documentation has a new section on critical commands.

Pay by SEPA, PayPal or Link once you have paid by card

Checkout offers more than cards now. Everyone starts on card payment, and once you have completed one successful card payment, your next checkout shows the full set — card, SEPA direct debit, PayPal and Link. If SEPA disappeared for you recently, this brings it back.

Registration and leaderboard links that work on a phone

In the event editor, the external registration and external leaderboard fields now accept https:// links only, and tell you right in the field when an URL is rejected instead of failing silently. An http:// link looked fine in the browser but did nothing in RACEMAP app, because both Android and iOS block unencrypted pages — so organisers could hand a button that never opened. Existing links are upgraded automatically.

The tracking map opens live, not where you left it

The live map no longer drops you back into a remembered instant replay position while an event is running. Scrubbing back and reloading used to return you to the past timestamp and keep playing from there — and on a tracking map reused for a new date, a viewer who had watched the previous run came back to an empty map with every device apparently disconnected. A stored time position is now restored only for events that have finished, which is where resuming a replay is useful in the first place. The remembered view page now spells out all three cases.

Bibs with stray spaces sort where they belong

Start numbers and names are trimmed of leading and trailing spaces on every import path, so a bib that arrives as " 77" is stored as 77. A single leading space used to push a bib out of the numeric order entirely, collecting all padded numbers in a block in front of everyone else — in the participant list, in the bulk sort and in the player navigation panel. Existing participants are cleaned up as well, and the participants API reference now states the trimming when syncing from their own system.

Help requests from the app reach the right role

The Contact screen in RACEMAP tracking app no longer asks people to classify themselves as spectator, participant or organiser. It asks what went wrong — cannot register, cannot find my dot on the map, something else — and routes the mail from there. Event lookup searches published and unlisted events alike, so a participant finds your event even when it is not listed, and the mail lands with the event's support address rather than a generic inbox; child events now fall back to the parent event's address instead of being misrouted.

Every message also carries what you would otherwise have to ask for: whether the sender is registered for the event and with which start number, and what their phone's location permission actually allows. 

Other changes

• A warning against swapping the shadow track of a running event

Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new: 

📋 Tracker management: Clear connectivity state

We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:

• CON column: Socket connectivity of the GPS tracker with the RACEMAP server
• NET column: Network registration of our SIM cards 

Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).

This removes ambiguity and makes diagnosing GPS tracker status much more straightforward. 

Additional improvements:

• New dedicated NET column
• Simplified CON to show socket status only
• Replaced the online icon with a server icon for clarity
• Removed the cell tower icon from signal strength
• Improved column order and overall table consistency 

Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management

🔄 Player reload functionality (auto & manual) 

Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events. 

Auto-reload (default ON) refreshes:

• Participants, tracks, and colors
• Starter and track names
• POIs and metadata

Reload button is shown in the tracking map when auto-reload is disabled

Rendering improvements in the interactive race visualization:

• Viewport position is preserved after reload
• More accurate visual updates via sprite hashing

This feature ensures your player reflects real-time changes without requiring a page refresh.

⚙️ Current API improvements

We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.

Core updates:

• More reliable speed calculation, especially with limited or missing geopoints
• Fixed inconsistencies in gap and average calculations
• Improved handling of shadow tracks
• Added extrapolated parameters including gap support
• Introduced participantId-based gap queries for unified comparisons 
• Simplified query parameters introducing Average Speed Window and Result Time 

Read more in our documentation, including live data samples: https://docs.racemap.com/api/current

If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing. 

🌍 Extended language support

The RACEMAP tracking app and white-label apps now also support:

• 🇵🇱 Polish
• 🇹🇷 Turkish 

All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking

We’ve rolled out several improvements you will love across RACEMAP tracking platform to enhance stability, device support, and usability. 

Tracker Management

New Tracker Support: Queclink GL30MG

With the LK106 reaching end-of-life, we’ve introduced support for the new GL30MG tracker from Queclink. This update not only includes the new tracker type but also a refactored Track Air protocol to better handle location data from GL30MG and other GL-series devices, including partial support for configuration messages. If you want to extend your tracker fleet with the latest Queclink device, RACEMAp is prepared.

Shortcut to RACEMAP Orga App

The Tracker Management now links directly to RACEMAP Orga App on both the App Store & Google Play, making app access simpler and faster.

Find all information about RACEMAP tracker management in our documentation: https://docs.racemap.com/tracker-management

Safemap Improvements 

The time of our monitor add-on ends soon because our new Safemap is so much better.

• Alerts like SOS/Crash are now clearly distinguished from notifications such as Off Track.
• You can now mute notifications independently for more flexible alert handling in the field.

Event List Rework

Improved Setup Flow

Creating Single maps, Safemaps, and Group or Stage events now follows a smoother, more intuitive workflow.

New List-Based Layout

• We replaced the previous tile layout with a clean and structured list design to improve clarity and navigation.
• Better Group Event Visibility: Child events are now easier to view and manage.
• Filtering Tools Added: Quickly find and manage your events with basic filtering options. 

Stability & Maintenance

We’ve invested significant effort into backend reliability, code cleanup, and overall platform stability to ensure Racemap continues to run smoothly during high-activity periods.

We’ve released a round of improvements that make our sports tracking platform more flexible, more reliable, and easier to manage at scale. Every change is built on what we’ve learned from real-event usage and your feedback. We know RACEMAP has to scale that as your events grow.

Smarter Predictive Tracking

We’ve refined how we interpret raw data from the timing system. This solution reduces required settings for the timekeepers. So they can focus more on your participants’ experience.

Start Times

Observations: Previously, defining a too early start time caused dropping of valid readings as “too slow.” 

Solution: We’ve removed the fragile, user-defined start-time setup. Instead, RACEMAP now detects the start of each participant automatically from the raw data. This reduces human error and flexibly adapts to a wide variety of event formats. 

Finish Times

We’ve also implemented an auto-finish detection from raw data to ensure clean, accurate results: Finish reads are now automatically detected and added for smoother replays.

Improved M20 Tracker Communication

Some of our Indonesian users rely on superspring M20 trackers, which faced issues due to the GPS week rollover (a ~19.7-year reset of GPS time). This caused timestamps to appear ~20 years too early. 

We’ve added a correction protocol so that M20 trackers now report accurate, real-world dates. This ensures historical consistency and keeps your live data aligned with reality.

Scalable Tracker & Role Management

For teams and organizations that rent out trackers across seasons or manage large pools of devices, assigning and reviewing roles is now much easier. With our new approach it is much easier to control devices' access tracking the tracker management. 

• When selecting multiple trackers, you can now view all users and their roles across them.
• If a user isn’t linked to a tracker, the role shows as "None".
• Identical roles (e.g., Owner, Editor, Borrower) across trackers are consolidated for clarity.
• Edge cases (like multiple Editor assignments) are displayed transparently. 

Bulk Role Management

• Assign roles to multiple users at once across multiple trackers.
• Remove users from several trackers simultaneously.
• Quick role edits are now possible by clicking directly on a user’s role.

This update reduces administrative overhead, making tracker management scalable and future-proof for growing event organizations.

Our enhanced views for group & stage event settings make them more intuitive and user-friendly. This update improves your experience when live tracking of multi-stage events on our platform, giving you more control and clarity.

Key Improvements:

• Better User Interface: Simplified and clearer views for group and stage events.
• Bug Fixes: We've addressed various issues to ensure smoother performance.

For more details about group and stage events, check out our documentation: https://docs.racemap.com/how-to-use-live-tracking/multi-event-map

Our latest release brings powerful improvements to our sports tracking platform:

Improved safety monitor

• User login: The monitor now supports user login functionality. Only authorized personnel can access and manage critical safety features.
• Resolve alerts: Alerts such as SOS, away from track, battery, ... can now be resolved directly in the monitor. The monitor saves the information, of which account resolved an specific alert.

These improvements are particularly beneficial for race headquarters, where multiple people are involved in operations. By introducing user-specific logins, we aim to clearly define and address the responsibility for safety, ensuring that each action is tracked and managed efficiently. 

Find more information about our safety dashboard in the documentation: https://docs.racemap.com/how-to-use-live-tracking/monitor

Enhanced command filtering in tracker management

• Type & filter: We've made it easier for you to find and select the right commands within the tracker management system. You can now type directly into the command field, and the corresponding messages will be automatically filtered.
• Save time: With over 30 predefined commands available, this feature saves you time and simplifies the process of setting up your devices.

Fixes for groups

We've resolved issues related to adding new events and changing the sequence of events in stages and group events.

Our latest release brings a series of improvements that elevate your Racemap experience, focusing on data APIs, tracker management, and synchronization of participant data.

Enhanced data APIs

Our data APIs now provide the location data from your GPS devices, independent of the settings in the tracking map such as interpolation interval and live delay. This allows for greater flexibility in fine-tuning the data API and visualizing of the same tracking map and for higher accuracy when detecting a device in a geofence. For more details, please refer to our documentation: https://docs.racemap.com/data-api

Participant data synchronization

The participants tab now displays the participants synchronized from RACE RESULT with an icon, making it easier to identify and manage them. Learn how to import participant data from RACE RESULT to your Racemap event through 

• List import https://docs.racemap.com/api-import-and-export-data/import-basics/metadata-api#race-result-lists 
• Simple API https://docs.racemap.com/api-import-and-export-data/import-basics/metadata-import-via-rr 

Tracker management enhancements

• Direct track chart access: We've added the option to access the track chart directly from the tracker table.
• Saved table settings: Your table settings in the tracker management are now saved, so when you return, you'll find your previous settings intact.

Additionally, with the latest release, the maintenance panel in groups & stages appears only when working with a custom tracking app. If you are not using a custom app, the panel remains hidden, providing a cleaner and more intuitive interface. https://docs.racemap.com/how-to-use-live-tracking/multi-event-map

We made editing long tracks for endurance cycling races like TORTOUR Ultracycling with 1,000+ km & 50,000+ track points way more handy. The map editor now prevents unintentional zoom reactions when selecting multiple track points. Additionally, a new toolbox provides actions for selected elements. 

These enhancements increase your speed when creating live tracking and you'll appreciate these features when quick adjustments are needed during the event.

We improved the feature to duplicate a tracking map, you can now select the option if you want to copy the event including the current participants.

Additionally, we resolved the issue now the duplication of the event does not copy the add-ons anymore.