We've got new Racemap Tracking apps out in the stores! We think our improvements are going to be a big help for organizers, race directors, and timers to conduct real-time tracking of participants. New features available with the new app version:

• Automated non-movement notification 
• Seamless flow when participants join live tracking 
• Push notifications to target user groups such as participants of a certain event or all users of a custom app (beta)

Needless to say, the new release is available for all of our custom apps. More about user-friendly live tracking in our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys

We developed a new user flow to automatically guide participants when connecting their phones for live tracking. The new process is optimized for scanning a QR code and provides a seperate landing page for each key. 

The convenient user experience scales with a huge number of participants and saves support time at the help desk. The process dynamically guides participants independent from 

• The user's phone is iOS or Android. 
• Racemap App is installed or not installed. 
• The participant opens the key link on the smartphone or on the desktop.

Timekeepers, event managers, etc. like to provide Racemap live tracking in their online registrations, directly. We received feedback to simplify connecting Racemap Apps for tracking. 

To automatically connect the user's smartphone with a specific race we now pushed a feasible process guiding participants independent from

• User's phone is iOS or Android.
• Racemap App (or custom app) is installed or not installed.
• Participant opens the confirmation email on its smartphone or desktop.

This solution scales for many participants providing a seamless user experience and saves support time. The process integrates the logo of the custom app and the event name.

More about connecting Racemap Apps for live tracking in our documentation https://docs.racemap.com/how-to-use-live-tracking/tab-keys#deep-link-to-redeem-key-or-passcode-automatically

With the new QR code modal, you and your athletes connect Racemap App for live tracking your event, easily. The modal opens with the "Connect your App" button.

You can open the modal with this generic link, also: https://racemap.com/app/redeem_key?key=6G615L 

Replace <your_key>, insert your passcode or insert keys and share the links with your participants.

https://racemap.com/app/redeem_key?key=<your_key>