We’re excited to announce significant improvements to our track chart - a powerful tool in the tracker management designed to give you a deeper understanding of the communication between your device and the RACEMAP tracking platform over time. These insights help you identify and investigate when a GPS tracker isn’t performing as expected.

Expanded device events

• Heartbeat 
• Online 
• Offline 
• Power Off 
• Reboot 
• Device Info Report 
• ... and much more.

Improved interactivity

• The chart is now fully interactive, allowing you to explore data in greater detail. 
• We’ve also fixed the delay display issue to ensure accurate timing insights.

These updates make our track chart a powerful resource for investigating GPS device behavior. Explore the new features and gain greater control over your device communications analysis.

We understand that during events, every second counts - and sometimes you need to manage GPS trackers quickly from your smartphone. While our tracker dashboard isn’t designed for full mobile functionality, we’ve released improvements to streamline mobile operations.

Improved selection logic

• Resolved the issue where selected trackers appeared greyed out on mobile, which could lead to confusion. 
• The refined selection logic now ensures a clearer, more intuitive mobile experience.

Enhanced filtering options

• New filtering capabilities in the mobile view enable you to quickly locate and manage devices on the go. 

We’re committed to optimizing tracker management on mobile without sacrificing the robust functionality of our dashboard.

We’ve just released several updates to our tracking platform designed to give you clearer insights and greater control over your RACEMAP usage and billing.

Enhanced billing dashboard interface 

• Clearer usage information: Track your usage throughout the monthly billing period with streamlined, transparent data. 
• Improved usage table: Our updated tracking map table now features enhanced readability with sorting and filtering options. Only essential columns are shown by default - with the option to expand for additional details.

Simplified invoices

• If the quantity of a product is zero, that item is automatically removed from the subscription, resulting in a clean overview and more straightforward invoices.

We believe these improvements significantly improve your experience. Take a moment to explore the new features in your billing dashboard: https://racemap.com/admin/account/billing

Good news for Wiclax users! We're excited to announce the integration of RACEMAP GPS live data into Wiclax race scoring & timing software. With this powerful integration, Wiclax users can now:

• Query passings of GPS devices at geofences using on our times API 
• Track live locations through our current API 
• Access pre-processed geo data via our ranks API

This means more flexible, real-time insights for your events and competitions. A huge thank you to Mickael from Chrono consult for his invaluable support on this project and many thanks to Wiclax team for their innovation and collaboration.

For all the integration details, check out the new section in our documentation: https://docs.racemap.com/integrations/wiclax

Discover more about Wiclax here: https://www.wiclax.com/

We’ve released a suite of new features that provide clearer insights into your tracker communications with RACEMAP. Designed specifically for Queclink GL3xx GPS trackers - and scalable across many devices - these enhancements improve understanding, usability & reliability of devices during a race.

Device Event Settings 

Each device’s settings tab now displays the activated device reports, indicating which events are being communicated by the device. Building on our previous work with tags (filters, NoF & Fix tag at Location column), we’ve implemented a consistent and user-friendly interface for the new device events. The following events are supported:

• Power On 
• Power Off 
• Connected with External Power Supply 
• Disconnected from External Power Supply 
• Low Battery 
• Start Charging 
• Stop Charging 
• Periodical Device Info Active
• PDP Connection Activated 
• Ignition On 
• Ignition Off

Enhanced Track Chart

Our system now shows an even richer timeline of device communications. The interactive chart allows you to explore these events in detail, providing a comprehensive view of device communication with our system. The updated track chart displays additional events, including:

• Heartbeat 
• Device Turn Off 
• Reboot 
• Device Info Report 

Additional Improvements

Improved Note Box: The note box has been enhanced for better usability and clarity.

Gear Interface: The gear icon applies commands to selected devices, now with the number of selected devices clearly displayed. 

Clear Descriptions: We’ve added detailed descriptions for key power settings and connection timestamps, ensuring you have all the information you need at a glance.

Read all about RACEMAP tracker management in our documentation: https://docs.racemap.com/tracker-management

Our latest release brings a host of enhancements to improve the overall usability of our sports tracking platform:

Visibility Label: A new visibility label has been added to the header, providing quick insights into the current visibility status of your events.

"Duplicate Tracking Map" Button: Easily duplicate past events with the new duplicate event button. No more creating annual events from scratch—simply use the previous event as a template, duplicate it, and adjust as needed to save time. 

Enhanced Group & Stage Event Management:

• More flexibility & clarity when working with group or stage events.
• Easily change the event sequence within the group via drag and drop.
• Quickly identify the visibility state and modify it if necessary.

These improvements are designed to streamline your workflow, enhance operational flexibility, and save you valuable time. Enjoy the new features and improved experience! 

Our latest release brings many enhancements for our predictive tracking solution: Your timing data now appears more lifelike, allowing you to dive into the data and optimize predictions even during the race.

Backend-Driven Filtering 

• Improved Performance & Reliability: We’ve moved the reader ID and transponder ID filters to the backend. 
• Unified Reads Display: The reads tab now consolidates all detections within the set event times into one comprehensive table.

Improved Start Time Insights

• Enhanced Transparency for Start Times: We identified issues with start times in prediction events, especially those with many participants. 
• New Block in Status: A dedicated block has been added to the prediction setup’s status section to indicate potential issues with participant start times. 
• Scenario Differentiation: The new block differentiates between various start time scenarios.

Enhanced Analysis Section

• New Identifier Column: New column displaying userId | customerId has been added for each starter.
• Improved Read Source Identification: This update helps resolve cases where some reads in the analysis section weren’t visible in the reads section. Knowing the customerId of the reads allows users to better identify the source and adjust event settings accordingly.

We’ve launched our latest Geo API, providing all geo elements - the shadow track, lines, splits, and points of interest for a specific event. This enhances data exchange with third-party applications and enables seamless automation, keeping your operations updated with the latest event data.

• Automated Video Production – Instantly update the race track in your tracking map settings, making the latest data dynamically available for live broadcasts. 
• Third-Party Integrations – Easily synchronize geo elements with external platforms to improve event tracking, visualization, and analysis.

We’d love to hear how you’re using the new API! Share your feedback so we can continue fine-tuning it to meet your needs. Explore the full documentation: https://docs.racemap.com/data-api/geo-elements 

We’ve introduced new URL parameters to give you greater control over how you customize tracking map URLs - making it easier to tailor them to different use cases with flexibility.

With these new parameters, you can now:

• Use URL parameters to 
• Set the custom color
• Select specific elements such as participants, tracks, or POIs 
• Set filters 
• Set the event time 
• Set the map style 
• Control the navigation bar visibility
• Choose between flags or dots for participants
• Define the content of the flags
• Manage the tabs section 

These enhancements provide more flexibility and customization to ensure your tracking maps meet your exact needs. Learn more about URL parameters in our documentation: https://docs.racemap.com/how-to-use-live-tracking/iframe#url-parameters

We’re excited to introduce several updates designed to improve your RACEMAP experience, enhance live tracking reception, increase the safety and reliability of your sports tracking service for greater peace of mind.

1. Tag and Collection Sharing 

You can now share a tag or a collection of specific devices with another user, making teamwork during device preparation for events much easier. Sharing tags simplifies coordination across multiple accounts while keeping access rights secure. To grant access as an editor or borrower, you must explicitly assign permissions for the shared trackers.

2. Tracker Notes

In the Tracker Management > Infos tab of the GPS tracker, you can now add notes for individual devices. This feature helps you document key details and enhances overall device organization.

3. Improved Support for Queclink GL310 and GL320

For Queclink GL310 and GL320 devices with the latest firmware, we’ve added operator blacklist information. This enhancement helps you identify potential reception restrictions when using devices across different countries.

• The Tracker Dashboard analyzes whether specific operators are blacklisted.
• The feature provides the MCC (Mobile Country Code) and MNC (Mobile Network Code) of blacklisted operators.
• Additionally, it displays the operator name and country, offering greater clarity and actionable insights.