We’re excited about the new enhancement for our interactive tracking map. We have added the startNumber argument to select specific participants. Just like: https://racemap.com/player/100KmDuathlon2018#selectedStartNumber=001,053

With this feature, you can automatically compose individual URLs for the tracking map to target specific participants without the effort to querry RACEMAP API for the participant id. 

More about URL parameters in our documentation: https://docs.racemap.com/how-to-use-live-tracking/iframe#url-parameters

We’ve added an API endpoint to simplify your workflow. You can now generate tracking keys on demand via API.

https://racemap.com/api/events/:eventId/actions/generate_starter_keys?count=10

Replace :eventId with the id of your event. Set count parameter to the number of needed keys - for example, count=11 to generate 11 keys. Call this route multiple times to generate more keys whenever needed. 

Use Case

This feature is especially useful when selling live tracking access through an online registration platform. You can now fully automate the key generation- and distribution process, reducing manual work and improving the user experience. Use this enhancement to integrate live tracking deeply into your registration or event management systems. 

All details in our documentation: https://docs.racemap.com/how-to-use-live-tracking/tab-keys#apis-related-to-keys 

Let us know how you’re using this enhancement.  We’re always keen to learn from your workflows!

Highlights

Enhanced Event Details Page: The latest iteration of the event details page now includes a 

• Custom button to easy access external pages, e.g., help docs, donation, live results, or specific resources
• Contact buttons to direct contact with the event organizer and support. 

More about the event details page in our documentation: https://docs.racemap.com/apps/event-details

Help Page Added: A dedicated help page is now accessible to both spectators and participants, offering quick guidance directly addressing support within the app. 

Bug Fixes & Improvements

• Leaderboard Visibility Fix: Resolved issue not displaying the leaderboard for certain group events.
• App Stability: Fixed crash occurring on some Samsung devices when starting tracking.

Contact & Custom Buttons

The host of the live tracking can now add contact buttons to allow participants to call or message event hosts or event organizers directly - streamlining support and communication for a race.

Find the settings under “Visualization” >> “Event Info”.

More Customization for Apps

We’re expanding flexibility: More options will be added for custom apps and event-specific apps, ensuring that every event has tailored tools to match its unique needs.

RACEMAP App stays Generic

These updates move us toward a more modular and generic app infrastructure - supporting many races and a broader range of events with scalable tracking tools.

Over the past few months, we’ve been developing and refining our new monitor, with an increasing number of you helping us test early builds and share feedback. Thanks to your input, we’ve focused on the features that matter most and avoided spending time on elements that don’t add value. 

We’re now just a few steps away from the official release of the new monitor, and because many of you have asked for the latest enhancements, we’re including the new monitor in our regular updates.

Thank you for your valuable feedback! Here’s what’s new:

Progress bar overhaul

Now turns green when a participant reaches FIN status or completes the full shadowtrack distance, giving an immediate visual cue of completion.

Enhanced last-location tooltip 

Hovering over the last location displays additional details (timestamp, speed, clipboard), so you can quickly see what’s happening at a glance.

Tags as filter in the Starters table

You can now filter participants by tags, making it easier to focus on specific groups or categories.

Reworked alert color scheme

Clear, consistent states for alerts. This helps you immediately recognize an alert’s status and act accordingly.

• Unresolved (red) 
• Standby (yellow) 
• Resolved (green)

If you’d like to switch to the new monitor (or if you’re already testing and want continued access), just let us know and we’ll enable it for your account. Don’t hesitate to reach out with any questions or further feedback as you explore these updates!

Thank you again for helping us make the Safety Dashboard Monitor better. 

Note: We no longer invest development time in the old monitor. Future improvements will be delivered only in the new version.

Predictive tracking uses sporadic split detections from timing systems to estimate participant positions, creating a smooth, realistic live visualization of a race - without requiring every participant to carry a GPS device.

The converter bridges timing systems with RACEMAP. It ingests detections from MYLAPS or ChronoTrack, transforms them into the required format, and forwards them to RACEMAP so the platform can compute and display real-time predictions seamlessly.

Quick Setup: Follow the guide to configure the forwarder for your timing system:
https://docs.racemap.com/predictive-tracking-with-data-from-timekeeping/other-timing-sytem/2-racemap-forwarder-new

Unified Live View: Combine predictive tracking with GPS devices or the RACEMAP app in one integrated visualization.

Check out the documentation and reach out if you’d like a demo or need assistance with integration.

We’re excited to announce the launch of our brand-new Participants Table.

• Dramatically faster loading times 
• Sleek, modern user interface 
• Smarter features – like a useful search field 
• Improved based on your feedback

Whether you're a professional or just getting started, you’ll love how intuitive and efficient it feels.

Need help importing participants into your tracking map? Find everything you need in our documentation: https://docs.racemap.com/api-import-and-export-data

We’re upgrading our GPS tracker connection service to a new, highly scalable server infrastructure that has been proven reliable for over two years. As part of this improvement, the previous server will be shut down on July 31, 2025. 

To ensure uninterrupted connectivity and accurate tracking, please check and update the server settings for your GPS trackers. This update is quick and easy to complete in the Tracker Management dashboard, where we’ve also added helpful new features to support you during the transition.

Tracker Management

What You Need to Do

1. Log in to the Tracker Management dashboard.
2. Compare your devices’ current connection settings with the new configuration.
3. If needed, update the settings remotely with just a few clicks.

🔧 Configuration Settings

💡 Built-in Support for a Smooth Update

To make this transition as simple as possible, we’ve added two new columns - “Domain” & “Port” - to the tracker table in the dashboard. These let you instantly check many devices whether they are already using the correct configuration. 

🔄 Automatic Configuration for Select Models

If you use Queclink GL3xx, Mictrack, or LK106 devices, no manual action is needed. These models automatically connect to the new server as soon as they are online and linked with the Tracker Management.

🛠️ Remote Update via Custom Command

For all other models, use the “Custom Command” option to remotely set the new domain and port parameters. Just apply the appropriate protocol for your device - it's quick and flexible compared to sending SMSs or using a data cable for configuration.

Read all about RACEMAP tracker management dashboard in our documentation: https://docs.racemap.com/tracker-management

If you have any questions or need help, feel free to contact our support team. Thank you for your prompt attention to this update!

We’re excited to introduce a suite of enhancements to the Tracker Management dashboard designed to give you clearer insights and smoother workflows with your GPS trackers.

Hidden Tabs Made Visible

The details component now highlights when certain tabs are invisible. Simply hover over the “...” indicator to reveal which tabs aren’t currently displayed, so you or the account to whom you've lent your GPS devices never miss an important metric. 

Transparent Offline Reason 

We’ve overhauled how we determine and display a device’s connection state. Now, if a tracker goes offline, you’ll see the reason - such as “TCP connection to RACEMAP closed” - ensuring you have accurate information at your fingertips. This clarity helps you diagnose connectivity issues faster.

Dynamic Sorting Across Connection, Data & More

Sorting the devices table now works more intuitively. Whether you’re looking at connection or other time-based metrics, the dashboard will automatically order entries according to the age of the information.

All information about the tracker management can be found in our documentation: https://docs.racemap.com/tracker-management

You can now control the initial zoom level of your tracking map using a simple URL parameter - #zoom= - like this: 

• https://racemap.com/player/100KmDuathlon2018#zoom=2
• https://racemap.com/player/100KmDuathlon2018#zoom=12

This update it easier to create custom landing pages and dashboards, while saving your monitoring team time and effort scrolling the mouse wheel ;-) Discover all URL parameters to tailor the interactive race view in our documentation:   https://docs.racemap.com/how-to-use-live-tracking/iframe#url-parameters

We’ve rolled out a new live-tracking enhancement for our interactive race visualization - perfect for marathon-length endurance rides & ultra-trail runs: 

Enjoy Clean Recaps:
Once the event wraps up, the “Last Update” timer disappears, keeping your replay focused solely on the route and final results.

No setup needed—this feature is live on all running races. We hope it keeps you dialed-in from start to finish. Let us know if you have ideas for the next upgrade!