Stay tuned to our live tracking platform: new features, enhancements, and resolved issues
We've sheduled maintenance on the RACEMAP platform on Monday, May 11, between 1:00 PM and 3:00 PM CET. During this maintenance window, we expect approximately 20 minutes of downtime for parts of the platform.
The maintenance is part of ongoing infrastructure and platform improvements to ensure stability, reliability, and performance. We appreciate your understanding and apologize for any inconvenience caused.
Our latest update focuses on making the RACEMAP tracking platform more intuitive, consistent, and technically robust. Here’s what’s new:
We’ve integrated our SIM provider data directly into the tracker management and show connectivity through two separate indicators:
Important: NET is not transmitted by the GPS tracker itself—it comes directly from our SIM provider, adding redundancy. This is especially useful when a device cannot establish a socket connection, but the GSM modem is still registered in the network. In such cases, the tracker can still be reached via SMS (supported in RACEMAP tracker management).
This removes ambiguity and makes diagnosing GPS tracker status much more straightforward.
Additional improvements:
Read all about our dashboard to work with many GPS trackers in our documentation: https://docs.racemap.com/tracker-management
Keeping event data in the tracking map up-to-date is now much smoother—whether it’s DSQ dots disappearing or participant colors updating automatically. Activate the auto-reload feature in the visualization settings of your events.
Auto-reload (default ON) refreshes:
Reload button is shown in the tracking map when auto-reload is disabled
Rendering improvements in the interactive race visualization:
This feature ensures your player reflects real-time changes without requiring a page refresh.
We’ve continued refining the current API to improve accuracy, performance, reliability, and transparency. It now handles sparse data scenarios much better—such as endurance events with infrequent position updates every five minutes—making it an even more powerful tool for video production teams.
Core updates:
Read more in our documentation, including live data samples: https://docs.racemap.com/api/current
If you’d like to test the latest API improvements with real event data from your RACEMAP library, reach out. We set up a 24/7 live event based on your real data for hands-on testing.
The RACEMAP tracking app and white-label apps now also support:
All information about RACEMAP lightweight tracking app solutions: https://docs.racemap.com/apps/tracking
We’re excited to introduce a new release packed with improvements across Safemap, Tracker Management, and Event Settings. This update brings more control, better previews, smarter alert handling, and usability enhancements for teams in the field.
Event hosts now mute alerts & notification sounds globally with a single event-level setting.
Benefits:
Safemap now supports a preview mode to help you validate configurations and showcase the dashboard before activation. The preview shows a realistic Safemap experience using a limited set of participants while preserving full tracking and alert logic.
What’s included:
Benefits:
A powerful alert suppression system has been added based on participant tags. Configure Safemap to suppress alerts for participants whose assigned tags match selected key/value rules, such as "finished", "DSQ".
Capabilities:
Benefits:
Tracks show their own configured color in Safemap. With this improvement, track overlays are clearer and visually aligned with their intended appearance.
Benefits:
We’ve improved column visibility controls for smaller screens such as smartphones. Previously, managing visible columns on mobile devices was difficult. The updated interface now offers a cleaner popup layout with improved height handling and scrolling behavior.
Good to know: Tracker Management is still primarily optimized for desktop use—but for those managing trackers on the go, this is a welcome upgrade.
A new API endpoint is now available for querying keys in Event Settings. This expands integration options and makes key management more accessible for connected workflows.
Learn more in our documentation: https://docs.racemap.com/apps/tracking/keys#apis-for-keys
Live tracking with multiple tracks is now more flexible and easier to read for spectators. In the map settings, you can adjust both line width and opacity of each track separately, giving full control over how they appear in the visualization.
We also replaced the previous color picker library with the Ant Design color picker, unifying track styles across the system for a cleaner, consistent look.
The track chart in Safemap previously connected all time gaps in GPS data with a line, implying continuous movement that didn’t exist. Now, lines are removed where data is missing, showing tracker data more clear.
Tracker management now records the configuration update process in the message history, giving you more confidence when adjusting tracking configurations across devices to meet specific event requirements. Each configuration change is timestamped and displayed in the tracker message history, making troubleshooting easier if updates fail.
Just released: We made managing large numbers of GPS trackers a whole lot easier for you. Our new RACEMAP Orga App is the missing link between:
Built for organizers, teams, and event staff, the Orga App helps you handle many devices quickly and reliably. With QR code scanning at its core, it removes manual searches and speeds up your entire workflow in the Tracker Management and on-site at the help desk.
Instant device selection: Scan QR codes to identify and select trackers in seconds—no more searching through lists.
Fast participant assignment: Link devices to participants by name or bib number with a simple scan.
Flexible workflows: Works whether participant data is preloaded or created on the fly at the help desk.
Parallel operations: Multiple Orga Apps can operate simultaneously.
Download the free Orga App for Android and iOS, click the QR code on your phone for redirecting. We are looking forward to your feedback.
Less manual work. Fewer errors. Faster setup.
The Orga App ensures you only assign the devices you actually need—helping you stay efficient and in control, even during busy event check-ins.
Learn more in our documentation: https://docs.racemap.com/apps/orga
You can now connect any external location source to RACEMAP using the new HTTP tracker.
HTTP trackers make it easy to forward positioning data from third-party systems directly to RACEMAP. Instead of connecting a physical device, you create a virtual tracker that receives location updates through a simple HTTP endpoint.
With HTTP trackers, RACEMAP acts as the visualization and location processing platform, while your existing systems continue to provide the position data. This solution gives you a flexible way to integrate existing tracking systems with your RACEMAP project.
HTTP trackers are useful when location data already exists somewhere else and you want to display or process it in RACEMAP.
For step-by-step instructions on creating an HTTP tracker and sending coordinates, see our documentation: https://docs.racemap.com/gps-devices/http-tracker
We’re excited to share our recent improvements & new features in RACEMAP, designed to give our users more flexibility, clarity, and control over live tracking and event management.
Our new Interactive Elevation Chart component is now available. It allows you to:
The chart is fully customizable via URL parameters, making it easy to integrate into video productions, live broadcasts, or custom dashboards.
This component was developed based on feedback from our advanced users during the February RACEMAP Masterclass Workshop and represents the first outcome from that collaboration.
🎯 Try the live demo: https://racemap.com/elevation-chart/61a2055b10cacc0001302283/#selected=632c5f976d787758a9e66d40&color=00ff00&elevation.showProgress=true
📄 Documentation: https://docs.racemap.com/live-tracking/profile
You can now filter participant synchronization in the Generic Import based on tags.
This improvement ensures more precise and reliable imports, saving time when managing large events and complex datasets.
A customer working with water events was asking for knots as a new speed unit.
Enhancement
To give operators better insight into connectivity of their GPS trackers and carrier behavior, we’ve added new network-related visibility:
These additions help diagnose connectivity issues faster and support more informed operational decisions such as black listing a specifc carrier during live tracking.
Fix
The tracker management now shows the correct timestamp for when a device goes offline or when the socket connection is closed.
📘 Full details: https://docs.racemap.com/tracker-management
A new column has been added to the Transponders tab, showing the total number of received reads during the race. This makes data completeness and transponder performance easier to assess at a glance.
📘 Full details: https://docs.racemap.com/prediction
The chart in Safemap now displays elevation data based on the actual received GPS position of the selected tracker, rather than the predefined race course.
Why this matters: If a participant moves off the official course, the elevation information now remains accurate and reflects the real position — improving situational awareness for operators.
📘 Full details: https://docs.racemap.com/live-tracking/safemap
This release introduces further enhancements across our sports tracking platform, improving tracking reliability and operational confidence.
Safemap now supports multiple map styles, including satellite view, allowing operators to choose the most suitable visual context for their environment and operational needs.
Reliable live tracking depends heavily on connection quality — which is impacted SIM reception, modem behavior, and carrier performance. To support operators more effectively, we are rolling out a series of improvements that provide deeper insight into connectivity and help debugging potential issues earlier.
With this release:
These enhancements give operators clearer visibility into connection quality and form the foundation for upcoming reliability improvements.
This is the first step in a broader effort where we’ll continue to introduce tools and capabilities designed to improve tracking stability — including closer integration and collaboration around our dedicated M2M SIM cards.
We’ve released new improvements across the RACEMAP sports tracking platform, focused on flexibility, usability, and clarity.
The Sponsor Logo add-on has been reworked and now supports multiple sponsor logos per map, giving organizers more flexibility in sponsor visibility.
Qualified users are invited to test this enhancement for free. If you’re interested, let us know — we’d appreciate your feedback to help us fine-tune the feature.
We’ve also introduced several small but impactful updates to Safemap to improve overall usability and intuitive interaction, including:
These updates are now live on the RACEMAP platform. More enhancements are coming soon.
