Signing up on RACEMAP, and configuring GPS trackers come with fewer dead ends. Spend less time setting up and more time running your sports live tracking.

What's new

Choose your own slug

Many of you were asking for this feature. You can now edit the web address (the "slug") of your activated event. Use this feature in the basic settings, under Provide event information, with a preview of the URL. Old addresses keep working: anyone who opens a previous link to the tracking map, elevation chart, or leaderboard lands on the current one. This means you can rename "city-run-2" to "city-run-2026" without breaking previous links in newsletters you already sent.

If one of your other events is already running on the URL, you can take it, and that event gets back the previous address. The new Choose the event slug page walks you through it.

See where your viewers come from

The analytics now show "Top sources" and "Top countries" for views (= loads) for each map and leaderboard. You can see whether watcher came from a specific website, social post, newsletter link with a utm_source, or typed the slug directly. Both tables provide data for the set time range. The CSV export has new source and country columns. No IP addresses are stored. Views before this release show as "unknown".

The map stays where you zoomed it

In live, the interactive map no longer centers the full shadow track when the event reloads in the background. This issue happened when the event settings were saved during the race. 

No event group crashes anymore

In live, single maps shown in an event group no longer crash when the participant list of one of its events changes. Before, removing a participant could break the map with an "out of bounds" error, or briefly move markers of the next event to the wrong place.

Model multi-sport races more realisticly

Here comes a big improvement for your predictive live tracking. You now set transitions on the shadow track. A transition is a point at which a new sport begins, each with its own minimum, maximum, and reset speed for the following segment. A triathlon gets one speed profile for swimming, cycling, and running segments. The speed settings are initialized on the transitions. 

• Reads are checked against the slowest (= minimum speed) and fastest (= maximum speed) progression of the segment. 
• Analyse draws these limits and the ideal pace, and shows rejected reads where they were actually detected on the track. 
• For timing systems without GPS, you now place readers on the map as reader locations. 
• The Readers tab shows each reader's latest read and its location history. 
• Map, chart, and table highlight each other.

The reworked algorithm and other timing systems pages explain the new setup.

Configure Teltonika trackers without a laptop cable

The Tracker Management now supports two new device types. You can send settings to the new Teltonika ATC700 and TMT250 GPS trackers directly from our platform, the same comfort you already know for Queclink devices. Prepared commands: such as record and send intervals, (no)-movement mode, status- & info requests, and restart. The tracker's reply appears next to each command.

Every time a Teltonika tracker connects with RACEMAP tracker management, it reports its current settings, so RACEMAP always shows what the device actually uses. For all tracker types, waiting commands now go out as soon as a tracker logs in, so short connections still pick them up. See Change settings from RACEMAP for the details.

Every message you sent to a tracker on its timeline

The Tracker Management now provides more insights for debugging the reception. The Connection Chart shows a new messages layer below network. Messages show every command sent to the tracker as a bar, determining the duration from sending to the ACK answer. You can tell at a glance which commands were acknowledged, which needed retries, or which never got an answer, right next to delay, battery, and cell data. Hover over a bar for the outcome ("acknowledged after 2 min"), or click it to see the full payload and timeline.

Spot trackers faster, that have lost GPS fix

In the Tracker Management, a GPS tracker that keeps sending reports without a GPS fix no longer looks healthy. Now, the time of its last location is only updated with a real fix, and the tracker shows as connected. Before, every received report refreshed the time, even though the position was frozen.  

Scan sessions that start reliably

Using our Orga App in the Tracker Management, scan sessions are more dependable. You can start a new session after stopping one, without a "Failed to connect" error. A double click on "Start new Session" opens one session, not two. Scans are no longer silently ignored when a session is already connected.

Sign up with a 6-digit code

When you create your free RACEMAP account, the confirmation email now holds a 6-digit code and a verification link. Type the code, or open the link and click once, and you are confirmed and logged in on our tracking platform. No need anymore to log-in again after confirming.

When you sign-up and the confirmation email doesn't arrive, the modal now shows a "Resend code" button. It becomes available again after 60 seconds. The new mail carries the same code as long as that code is still valid, so it doesn't matter which mail you open.

When you reset your password, the verification link now expires after one hour, and only the newest link works. A weak password is rejected without using up the link, so you can try again. After the reset, RACEMAP logs out your account on every other device. If your account was never confirmed, the reset confirms it too.

Know where your payment stands

When you activate an event, the payment dialog now covers every outcome. If a payment failed, you see a warning and can pay again. If a payment is still pending, you see "Payment pending" with a Check again button. If an invoice is still open, a Pay open invoice link lets you pay it without paying twice. Before, all of these cases left the dialog empty.

Clear warning instead of a €0 invoice preview

In your billing dashboard, the monthly payment preview no longer shows "Total €0.00" when VAT can't be calculated. A warning now explains what to fix, usually a missing shipping address. A button takes you to the stripe customer board to provide the missing data for the proper tax calculation.

Search boxes keep every letter

Across the back office, the search boxes no longer lose letters when you type fast. The cursor also stays when you type in the middle of a word. This covers "Search events…" in your Tracking Maps list, the public events page, and the participant search in Safemap.

Find your event even with a typo

In the Tracking App, the event search now tolerates typos, also matches the event's location, and puts the best match first. "wildstrubl" finds Wildstrubel. Results load page by page as users scroll. They get clear feedback when nothing matches or when they are offline. 

If a participant types a key they already redeemed, the app lists that event at the top, ready to open.

Participant count 

The Participants tab now shows participants connected through the tracking app (or a branded app version) with a phone icon. When the participant sync deletes participants, their keys are released, so participants can register with them again without affecting billing.

No false Power off alarms after a reboot

In Safemap, a GPS tracker you've rebooted from the Tracker Management no longer raises a "Power Off" notification, it shows "Reboot" instead. A power-off message that the tracker stored and sent late also no longer raises an alarm, so your team only sees alarms that matter right now. The Shut down message still raises a notification, as before.

Other changes

• Large commands to trackers are no longer wrongly treated as failed sends.
• Admins can download and import several events at once, and saving timing reads is faster.

This release brings a new GPS tracker to RACEMAP and makes it easier to see what your devices are doing. Tracker Management now supports the Teltonika ATC700, and the Connection Chart gets a faster way to pick a periode, so you can check a device's history in a few clicks. Track previews come alive on hover, and finding people in the back office now tolerates typos.

What's new

Bring the Teltonika ATC700 to your next race

In the Tracker Management you can now add the Teltonika ATC700 as a new supported tracker type. Once it reports, its positions show on the visualization. You also see its battery level, signal strength, GPS fix, and the mobile cell it is connected to. Pressing the SOS button raises an alarm. When the device starts or stops moving, RACEMAP gets an event. The device stores positions on memory if it loses its connection. 

The new ATC700 setup page covers the server settings, the send interval and how to keep the connection open between reports. The device also appears in the GPS devices overview. One more thing comes with it: battery voltage is now stored for every tracker that sends it, including the GL300 and Mictrack devices.

Jump to any moment in a tracker's history

In Tracker Management, the Connection Chart has a new time range selector in place of the two date pickers:

• Quick ranges such as "Last 15 m", "Today" or "This week", found with a short search.
• Exact ranges from a calendar or typed in. You can also type relative times like now-6h.
• Moving around: the arrow buttons step back or forward by one window, and zoom out doubles the window.
• Recent ranges: your last few ranges are one click away.
• Time zone: UTC, your browser's time, or the local time at the tracker's location. Axis labels and tooltips follow your choice.

A range like "Last 6 hours" keeps moving as the chart refreshes, so you can watch a live device without reloading. The range is part of the page address, so a link you send to a colleague opens the same view, and old links still work. On a phone, the toolbar and chart now fit a small screen with controls that are easy to tap. The debugging guide explains each option.

A cleaner tracker table

In Tracker Management, the top tracker table no longer shows a second scrollbar next to its own. That stray outer scrollbar appeared whether the table had rows or not. The same fix tidies up the event list and the transponders table.

See your course come to life

In the event list and on the event editor's Basic tab, a track preview tile now shows an animation when you hover over it. A dot traces each track from start to finish, then the preview fades back to the static image. If your event has a shadow track, only that one is animated. Otherwise every visible track runs at once in its own colour. On the Basic tab, the track preview now has the same frame as the logo drop zone, and both previews zoom in slightly when you point at them.

Find people even when you misspell their name

In global search across the back office, finding users is more forgiving. A typo, names in a different order or part of an email address still find the right person, and the best matches come first. You still only see the users you already had access to.

The race visualization draws map tiles and courses faster while location data is downloading in the background, and the Sponsor tab shows a logo rotation preview. Together with a smarter default range in the Connection Chart, you spend less time waiting and guessing.

What's new

The tracking map appears in seconds, even for ten thousands of participants 

In our interactive race visualization courses, points of interest and map tiles now render when they are ready, instead of waiting for the download of every participant's position. At a large sports event, the tracking map kept loading up to 15 seconds — now it is there in 5 seconds or even less, map tiles follow a moment later, and participant markers drop in as their geo data arrives.

For spectators, opening a tracking map on a phone, this improvement shows between a blank loading screen and a race they can already watch. The same applies to an embedded event player you put on your own websites. Test it here: https://racemap.com/player/ddm25

New preview for sponsor logos

In the event settings, the Sponsor tab shows a new preview for all logos. Switch between Player & Leaderboard, and desktop & mobile view. The header tells you the number of logos in each frame. The logo rotation itself got improved: logos now appear in your order, so drag-and-drop sets the sequence. A logo that does not fit in one frame is skipped and shown later instead of blocking the line behind it. Check our documentation on how logos are shown on desktop and mobile.

The Connection Chart opens on the relevant period

In Tracker Management, the Connection Chart now shows the last 24 hours while your GPS tracker was online. Previously, the range ended at the last connect, which cut off the latest tracker information. In the Connection Chart, the network layer shows detailed network information

• radio type (GSM, 3G, LTE, or 5G), 
• cell ID, 
• Mobile Country Code (MCC), 
• Mobile Network Code (MNC), 
• Location Area Code (LAC). 

The network layer is provided for our M2M SIM cards. Debugging GPS devices describes both the new default range and the SIM requirement.

Participant counts you can check against your start list

In the event settings your event list now shows the exact participant number — 12,345, and not 1.2K. The same goes for all counts in the RACE RESULT import preview. At these two places, you can easily verify a sync against your real participant list, while rounded figures bring uncertainty. Everywhere else, counts stay compact for readability, but show the exact value through the hover.

No more dead ends into empty participant lists

A contest group don't hold participants — they live in its single events. But, in the back office, three paths led into an empty participant list: the count in the event list linked there, the SYNC tag linked there, and the direct URL opened a blank tab. We have fixed that issue. 

Now the count on a contest-group row is plain text, the SYNC tag is suppressed, and opening the participants URL for a contest group takes you to its Basic tab instead. The hint in the Participants section points you at the contests, which is where the names actually are. More about the grout of single events in our documentation: https://docs.racemap.com/live-tracking/multi-event-map.

Know when the data APIs return live positions

The Data APIs overview now spells out the three conditions that must hold before the APIs can return live data: 

• the API module has to be active, 
• the location has to fall between the start- and end time and 
• the location has to fall inside the participant's specific start and finish window. 

Each condition is documented with what actually comes back when it fails — an error, or empty current fields. If you build alerts, TV graphics, or a results page on top of our APIs, these are the reasons explaining why a participant is missing from a response.

This release is about the interactive maps that spactators and the safety crew watch while a race is running. On Safemap a switched-off device raises an alarm again, the distance-to-track chart shows the real distance, and the tracking map stays exactly where you put it — even with hundreds of devices on it. Billing and payment get better: users who have paid by card once can pay by SEPA, PayPal, or Link.

What's new

A switched-off device raises an alert

In Safemap, a tracker that someone manually switches off raises a Power off alert again. The alarm had gone quiet: the device's own power-off report was written as a plain offline event, which the Safemap does not watch, so a participant shutting down their device produced nothing on the dashboard while the Tracker Management said "Power off".

The position and battery level the device sends with it now reach the track and the alarm, so you see where the device was switched off and how much charge it had left. A power-off you commanded yourself still stays silent in safemap.

Know how far off the track someone really is

Safemap's "Distance to Track" chart now measures every location. Until now it read zero for every location inside the set mapping corridor and only showed a number once a participant left it, so the line sat flat and then jumped by a hundred metres in a single sample. Every reading is now measured against the nearest piece of the route, and the chart draws the mapping distance next to the readings so you can tell a participant at an aid station from one who is genuinely off course.

The same release makes the Safemap much lighter with large fields. The shadow track is loaded once instead of on every poll, each poll only fetches the points that are actually new, and participant rows read the latest position instead of rebuilding a whole track. Events with hundreds of devices stay responsive, and replays no longer pull megabytes per refresh.

Log in without leaving Safemap

When you share a Safemap with Load Safemap without login, anyone opening the link sees it read-only. A new Log in to manage alarms notice appears, and takes users straight back to the Safemap afterwards, with the alarm assignment controls in place. No more opening a second tab to get your own dashboard back.

The public view also stops exposing who owns the event: creator and editor identities are no longer sent to anonymous visitors. The Safemap documentation describes the public read-only mode and the login link.

No more accidental shutdowns

In Tracker Management, sending Shut down or Change the backend server now opens a dialog that names the command, tells you how many devices it will reach, and sends nothing until you type confirm. Every other command still goes out in one click.

This came from a real mix-up: Shut down and Reboot sit next to each other in the list of commands, and a shut-down device cannot be woken over the air — someone has to collect it and switch it on by hand. The messages documentation has a new section on critical commands.

Pay by SEPA, PayPal or Link once you have paid by card

Checkout offers more than cards now. Everyone starts on card payment, and once you have completed one successful card payment, your next checkout shows the full set — card, SEPA direct debit, PayPal and Link. If SEPA disappeared for you recently, this brings it back.

Registration and leaderboard links that work on a phone

In the event editor, the external registration and external leaderboard fields now accept https:// links only, and tell you right in the field when an URL is rejected instead of failing silently. An http:// link looked fine in the browser but did nothing in RACEMAP app, because both Android and iOS block unencrypted pages — so organisers could hand a button that never opened. Existing links are upgraded automatically.

The tracking map opens live, not where you left it

The live map no longer drops you back into a remembered instant replay position while an event is running. Scrubbing back and reloading used to return you to the past timestamp and keep playing from there — and on a tracking map reused for a new date, a viewer who had watched the previous run came back to an empty map with every device apparently disconnected. A stored time position is now restored only for events that have finished, which is where resuming a replay is useful in the first place. The remembered view page now spells out all three cases.

Bibs with stray spaces sort where they belong

Start numbers and names are trimmed of leading and trailing spaces on every import path, so a bib that arrives as " 77" is stored as 77. A single leading space used to push a bib out of the numeric order entirely, collecting all padded numbers in a block in front of everyone else — in the participant list, in the bulk sort and in the player navigation panel. Existing participants are cleaned up as well, and the participants API reference now states the trimming when syncing from their own system.

Help requests from the app reach the right role

The Contact screen in RACEMAP tracking app no longer asks people to classify themselves as spectator, participant or organiser. It asks what went wrong — cannot register, cannot find my dot on the map, something else — and routes the mail from there. Event lookup searches published and unlisted events alike, so a participant finds your event even when it is not listed, and the mail lands with the event's support address rather than a generic inbox; child events now fall back to the parent event's address instead of being misrouted.

Every message also carries what you would otherwise have to ask for: whether the sender is registered for the event and with which start number, and what their phone's location permission actually allows. 

Other changes

• A warning against swapping the shadow track of a running event

This release is about knowing which GPS trackers you've borrowed, and which devices have been switched off, making RACEMAP to your hub for rental opperations. Tracker Management now groups rented trackers for both roles - the account lenting units out and the borrower account. Also, the Tracker Management now shows the power-off apart from an unexplained lost connection (closed socket). The back office keeps pace, with a new event timeline, a search box that no longer fights your browser and much more enhancements.

What's new

Rented devices group themselves, on both sides of the loan

In Tracker Management, a new Rentals section in the sidebar gathers every borrow period into its own entry — Lent out for the devices you gave away, Borrowed for the ones you took — each naming the other account, the dates it covers and how many devices it holds. Tick one and the selected units narrows to exactly that rental.

There is nothing to set up. The groups are worked out from the loans already on your devices, so they appear on both sides on their own and disappear the day a period ends, and upcoming loans show up ahead of time as next week's packing list. The tracker roles guide walks through both sides.

Filter the device list to your own role

In Tracker Management, the new My Role filter narrows the list to your own role on each device: Owned by me, Shared with me, or Borrowed by me. Borrow a batch of devices and they no longer disappear into your own fleet with no way to isolate them; one click shows only the ones you took, without hunting for your account among a hundred others.

Tell a switched-off device from a missing one

In Tracker Management, the CON column now shows a power icon for a device that reported a power-off event, instead of the offline cross a genuinely missing device gets. Sorting groups the three states — connected, powered off, then the rest — so a tracker someone switched off on purpose is no longer indistinguishable from one that vanished for an unknown reason. 

Every cell shows its carrier and country

The connection chart now names the country and used carrier for each cell, even when our cell database has never seen it before, reading the network codes our M2M SIM cards report instead of falling back to an abstract "LTE · Cell 4004". One single unreachable cell no longer blanks the whole network layer either — the other carrier blocks keep rendering. The device debugging guide covers what the network layer shows.

Find a quiet moment at a glance 

In the back office, a new Timeline view joins Tiles and List at your event list. It lays out yesterday, today and the next two days on a single axis — one lane per owner — with a live "now" line and a band across the top counting the participants at each moment. It is the fastest way to see when your events overlap and times get bussy. A new view switch moves you between Tiles, List, and Timeline.

A search box that stays out of your way

In the back office, the header's global search no longer lets your browser treat it as a login field — it won't fill with your signed-in address, and clicking the empty box no longer offers your saved logins. And you can now open any result in a new tab with Ctrl/Cmd + Enter on the highlighted row, or Ctrl/Cmd + click on any row, opening several results in a row without losing your query.

"Seen X ago" stays honest for every participant

In the live visualization's navigation bar, the "seen X ago" indicator now stays visible for a participant who was never mapped to the shadowtrack, instead of vanishing with the distance. And an event forced to the track no longer reads "seen now" forever, however old the latest location really is — now "seen X ago" reports the time since receiving the participant's lastest location. Spectators get a truthful picture of who was last seen, and when.

Orchester the tags

Easily adjust tags in the participant list now. The TAGS column expands per category. You can control how tags appear, and adding a tag to several participants at once. When grouping participants with tags, the preview aswers the "what does that look like" question at a glance. All about tags in our tags guide. 

Better contest and stage group editor

In event settings, the contest and stage group editor gets a visual pass. The contest table fills its card, long contest names wrap instead of colliding with the Start column, and each row carries a blue-to-violet Gantt bar matching the known start/end colours from the date picker. The logo thumbnail scales to fill its column, and its Replace button becomes a folded-corner ribbon that stays reachable by keyboard.

Other changes

• Repoint every documentation link in the product at a page that exists, and add a page for the interpolation interval and the High Resolution add-on.
• Make links between documentation pages relative and check them in CI.
• Follow-up fixes for the mobile app move: a leaderboard crash, a registration spinner that never showed.

This release is about spending less time hunting and more time running your races. Our new global search jumps you straight to any event from wherever you are working in the back office. Search now understands names with umlauts (Ä, Ö, and Ü) and highlights exactly what it matched, and the event editor stops throwing away half your work when you set the event times. Setting up and supervising an event is a little quicker at every turn.

What's new

Jump to any event from anywhere

Across the back office, a single search box now reaches everything. Start typing anywhere under your admin or Safemap area and you get matching events, back-office pages and — if you are an admin — user accounts, sorted into tabs so you can narrow to just the kind of result you want. Your recent items and the pages the menus bury deepest sit ready before you even type. 

See what your participant search matched

In the participant table, your search text is now highlighted right in the rows — across names, bib numbers, IDs, and even tags — so you can see at a glance why each participant came up. 

In the tracking map navigation bar, searching a name with umlauts now finds the right person. Searching "Höpt" used to also return "Haupt" and "Häpt"; now accented letters and their plain forms all match each other, so participants, tracks, and points of interest turn up however you type them.

Set event times once, without losing half of them

In the event editor, setting your event's start and end times used to take a separate confirmation for each — and half of the information you had edited but not confirmed was quietly discarded. Now you set both and confirm once. The start and end times are colour-coded so you can see which one you are editing, clicking anywhere in the field just works, and moving an event keeps its duration automatically.

Start and end times on every group

In the event list, group and stage tiles now show the start, end time, and duration, according to their contests — just as single events already did. The group events' table gains a duration column that reads as a small timeline, so you can see how the stages line up, and a group with no children correctly shows no times.

Show a group as soon as one contest is active

You can now set a group listed once at least one of its associated contests is activated. Before this, a single unactivated contest blocked the whole group from being listed, even when the rest were activated — so an organiser with three of five contests live was stuck. 

Readable distance markers

On the tracking map, the improved distance markers sit behind a white halo and are outlined in the track colour, so they stay legible on satellite and terrain and stop crowding the route on an overview. Hovering and selecting a track lifts it above the others and shows its markers alone, so overlapping routes no longer compete, and the same markers now appear in the event editor's map tab and in Safemap. The tracking map documentation covers how to switch them on. We also improved the zoom behavior of the distance marker for better readability.

Uncoloured tracks follow your event colour

Any track or point without an explicitly picked colour now takes your event's Base Color from the Visualization settings, on the tracking map, and in the editor — a colour you pick explicitly wins. Toggling the Shadowtrack checkbox no longer changes colours unexpectedly, and a track you import now follows your Base Color instead of being locked to a fixed blue.

Keep the Connection Chart current on its own

In Tracker Management, the Connection Chart gains a new reload and auto-refresh interval, with the age of the shown data beside it. Set it to refresh every 30 seconds or every minute while you watch a device come online, and it pauses automatically while the tab is hidden. A reload keeps your zoom exactly where they were. It is covered in the device debugging documentation.

Filter your device access as you type

In Tracker Management, the modal to grant device access (editor or borrower) now filters the list below — type a name or email, and the table narrows while still offering directory users to add. The role hint moves into its own column, so date ranges are no longer cramped, and shared users are sorted owner first, then editors, then the most recent borrowers.

This release is about getting to the things you need faster. A global search now sits in the header — start typing from anywhere and jump straight to an event. The event editor's header has been rebuilt, so it stays readable on any screen, sponsor logos can be dragged into order, and TV crews & video productions get a new URL parameter for a "clean" tracking map.

Find any of your events anywhere

The search now lives in the back-office header of our tracking platform. You no longer navigate back to your event list. Type from anywhere, use ↑↓ to walk the results and ⏎ to open the hit, use ⌘K (or Ctrl+K), and the field is focused wherever you are.

Results are typo-tolerant, and each row shows the event logo, its date and location — so you can tell two similarly named races apart before you click false. Before you type anything, the last three searches you actually opened something from are offered, ready to be picked up again.

Event editor adapts screen size

The event editor's title bar has been rebuilt. Instead of nine items crammed, the bar now shows a two-line identity block: the event name with its badges, then the event type and save state below. The name is the only element that ever shrinks.

You can now rename the event title directly: click it, type, done. The base price sits right next to the actions, and everything beyond Activate and Preview moved into a ⋯ menu (leaderboard, duplicate, back to the group, copy preview link). On small screens a full-width pill names the page you are on and opens the page list. The bar keeps its shape at every width, right down to a phone.

Clean tracking map for TV, web streams and LED walls

Live visualization gets a new switch for broadcast output. Add #mapOnly=true to a tracking map URL and everything but the map disappears. Navigation sidebar (participant list), search magnifier, share button, info tabs, time slider, sponsor logo(s), and map controls - all removed. Directly test the sample here: https://racemap.com/player/100KmDuathlon2018#mapOnly=true 

Panning, zooming, and the keyboard shortcuts keep working, so an operator can steer the picture without any interface on screen. "Map-only" combines with URL parameters you already use, for example #mapOnly=true&largeMode=true&viewport=10.25,51.73,11.5. An annoyances went with it: a reload no longer strips your parameters out of the URL. Check all URL parameters in our documentation https://docs.racemap.com/live-tracking/url-parameters

Tracking map keeps up with your computer's clock

If you opened a live map shortly after waking your computer from sleep, you could see a warning that your device clock was off — and worse, the player would quietly stop loading live positions. Only a full reload brought it back.

The player now re-checks the time difference every minute and immediately whenever you return to the tab, so a clock that the operating system has just corrected is picked up within a minute instead of being wrong for the rest of the session. The warning banner is gone: the player corrects for a wrong clock by itself, so there is nothing for you to act on.

Connection Chart shows coverage it can prove

In Tracker Management, the Connection Chart's network layer no longer invents coverage. Carriers are drawn where there is evidence for reception: (1) solid, full-colour blocks for cells that were actually measured, and (2) lighter blocks with a dashed border where our M2M SIM card was connected but reported no cell of its own. Where (3) nothing is known, the lane simply stays empty — and that emptiness is information you can act on, instead of a stretched block hiding a gap.

Carrier names in Connection Chart

The Connection Chart now names the mobile network a tracker was on — carrier and country instead of raw MCC/MNC numbers. Tooltips, labels and the copy-to-clipboard output all use the readable form, so diagnosing a coverage problem no longer means looking network codes up by hand.

Keep your tracker columns the way you set them

In Tracker Management, the columns you had chosen to show were ignored the next time the page loaded, so you had to set them again. The table now reads your selection directly from your saved settings, and it keeps up when the selection changes after the page has come up. 

Clearing tracker messages

In Tracker Management, "Clear" and "Clear all" left some entries marked ERR behind, and the success toast appeared before the work had finished. Both are fixed: delivered messages that closed without a config result are now recognised correctly, so every reported error is removed, and the confirmation only appears once the clear or revoke has actually completed. 

A related fix stops older tracker data from overwriting fresher data while the list loads.

Drag your sponsor logos into place

Sponsor logo order in the event editor no longer means deleting and re-uploading images. Each sponsor logo row now has a grip handle — grab it, drag the logo where you want it, and the new order is saved. The handle is the only drag target, so dropping an image file onto a row still works exactly as before.

Charging status added in Current API

The Current API's device object now includes device.charging, so an integration can tell whether a tracker is on power — useful for pre-race checks and for alerting on units that were never plugged in. Note that only Queclink GL3xx, Concox M20 and Mictrack tracker types can report that status, and because most devices only message on charge start or stop, the value reflects the last report and is reliable while the device is online. The Current API documentation spells out the coverage and the caveats.

Other changes

• Fewer update mails: Editors no longer receive the cycle update mails.
• Faster repeat loading of tracking data: Requests with the same participants now hit the cache regardless of the order they were selected.
• Fixed a player crash on iOS caused by leaking marker atlas textures
• Fixed the player render loop stalling after a short map drag

This release is all about the finish line being easier to reach — for spectators, sponsors, and for you —  the provider of live tracking. The live visualization now remembers which participants you were watching and lets you share exactly your selection, multiple sponsor logos rotate so each of your partners gets shown, and duplicating events keeps your team and your custom tracking apps. Stage groups, participant imports and the Connection Chart all got a round of fixes that remove small annoyances.

Your player view stays yours — and you can share it

Select your favourites in the tracking map and they stay picked. Your favourites and even your replay position (time scale) are now remembered in your browser, per event, so coming back means picking up where you left off. Live viewers always return to live — the time scale position is only kept for replays.

There is also a new share button. Open it and choose exactly what your link should carry: the selected participants, the moment in the race, the viewport you framed. Copy the link or hand it straight to your phone's share sheet. A link you build on a desktop shows the same on a phone, so what you send is what they see.

Every sponsor gets their turn on screen

Sponsor logos on the tracking map used to be picked once and never changed — on a phone, where only two logos fit, the other partner logos were never shown. Logos now rotate on both the tracking map and the leaderboard, and every single one has been on screen.

For a title sponsor there is now a pinned flag in the Sponsor tab. A pinned logo never rotates away, while the rest share the remaining space. The row also follows your chosen alignment, so a centred row really puts your main partner in the middle.

Tracking map loads faster and stops stalling on group maps

Opening a tracking map now sends 60% less data — on a large event with 2000 participants that is roughly 1 MB down to 375 kB. Hidden tracks and unused layers are no longer sent at all.

Two long-standing annoyances go with it. Live group maps could fail with a cryptic memory error near the start of an event; the cause was two separate timing bugs in the player, both fixed. And editing a track, point of interest, split or map layer now really updates what viewers see — previously the player could keep serving the old geometry from its cache.

Let Safemap show your external map layers

External map layers you configure under Map → External Layers now render in the safemap, exactly as they already do in the tracking map. They sit underneath the layer of protected zones, tracks, markers, participants, and alerts, and stay there when you switch between Terrain, Satellite and Hybrid.

Duplicating an event keeps your team & tracking apps

Duplicating previous events used to strip the access list (editors) and drop the connected custom tracking apps, so you needed to re-add the same colleagues and re-link the custom apps. The duplicate dialog now has checkboxes for both — keep the editors, keep the custom apps.

Passcodes and QR codes work properly in stage groups

Passcodes for stages are back. A stage now shows the passcode of the stage group. You can generate keys, additionally. 

Participant import: Removing the IMEI in RACE|RESULT releases the tracker

When you clear a participant's IMEI in RACE|RESULT, the GPS tracker is now detached from the participant in RACEMAP. Previously, the tracker stayed attached. A device you've attached manually in RACEMAP is untouched.

Note: Participants whose IMEI was already removed before this release stay linked with the device. Unlink them once by hand, or add and remove the IMEI in RaceResult one more time.

Keep participants in order according to your import source

When you synced participants without start numbers, their order was scrambled. In Participants → Import, we've now added the option Keep participant order from source, to keep the sequence in the participant table. Manually added participants stay below the imported records.

Leave the switch off to sort the participant list according to the start-number, entries without a start number always go last. The import also shows how many records carry a start number, and what that means for your order.

Connection Chart: deeper insights, on less screen

The Connection Chart has been reworked. The three header cards are replaced by a compact toolbar, so on a regular screen the chart is visible without scrolling. Delay, Battery and Network are toggle pills you can read at a glance, device events sit behind a searchable dropdown, and the statistics fold into one summary line you can expand when you need the details.

Finding location data got easier: while the date picker is open, every day that has points is marked with a dot, so you no longer drag the range around blind. Hovering links the crosshair across both charts, and everything is shown in your local time. The page also lives at a URL that matches its name now — old /admin/track/… links still work. 

Note: Network insights (opertor, cell, 2G, LTE) are supported only when your GPS trackers are running with our M2M SIM cards.

Tracker Management: Event history no longer comes up empty

If one of your trackers had been used in an event you are not allowed to see (e.g. when you rent your GPS trackers to other event editors), the events tab of that tracker showed nothing at all. It now lists every event you are allowed to see and leaves out the ones you cannot. 

RACEMAP tells you when if its outdated

If we deploy while you have a tab open, it kept running the old RACEMAP version. Now it notices. The tracking map, leaderboard, and elevation chart refresh quietly; in the backoffice you get a notification with a Reload button.

Notifications

Notifications have moved to a single, consistent style across the whole app — and they now show up on pages where they were silently dropped before, including upload, the player, the leaderboard, the tracker management, and the cost calculator. 

Smaller fixes you will notice

Batch updates in the protected zones configurator keep your selection afterwards, so you can run several changes over the same set of zones without re-picking them. Dragging rows in the Tracker Manager now also works from the keyboard, dragging an unselected row moves that row rather than your old selection, and a file the app cannot accept says so instead of pretending it will take it.  

Other changes

• Fixed wrong links and minor styling issues in the tracking maps list
• Documentation: reworked the Connection Chart article, added tracking-interval knowledge, README update
• Internal cleanups: unified toast library refactor, utility import paths, metrics handling in the event data cache, a merge-conflict fixup

During a live event, every second spent searching for information is a second not spent acting on it. This release tightens the feedback loop — from the map to the data to the tools you use to manage your field. 

Spot issues before you go looking 

Safemap — participant status markers: Each participant dot now tells you what's happening without a click. The outline color reflects the unresolved state — non-movement, off-track, crash, or SOS. Flagged participants rise above the rest on the map with a thicker outline. Hover any dot to see the start number and inline status icons on the spot. 

All information about Safemap: https://docs.racemap.com/live-tracking/safemap

Filter the list, clean the map

Safemap — filtered participant visibility: Filtering the participant list now updates the map. Filtered-out participants grey out and become unselectable — your attention stays on exactly the group you're monitoring.

• A participant that gets hidden by a filter change is automatically deselected 
• Clicking an alert always works: if the participant is filtered out, the filters reset so they appear 
• Clicking an alert icon in the list shows only that participant's alerts — two unresolved notifications means you see exactly those two 

Set up safety zones in bulk 

Safemap — protected zone batch actions: Setting up protected zones for an event used to mean configuring each one individually. Batch actions are now available, so you can configure multiple zones at once. 

Read connection data without squinting 

Connection chart — improved layout: Cell and network info now lives in its own lane below the connection chart. Labels no longer collide with data points — the chart is readable at a glance. Your filter and display settings are saved and restored when you reload the page. A network filter and loading indicators are included. 

All information about the connection chart: https://docs.racemap.com/gps-devices/debugging#connection-chart 

Network data in the correct order

Tracker Management — network info and CON column: The Network tab now shows fields in a consistent order — Carrier Name, Carrier Country, Radio Technology — with empty values removed. The connection chart link sits next to the online/offline icon in the CON column, one less place to look. 

Sort and color your field in one move

Participant table — sort selected & random marker colors: Two new batch actions in the action dropdown save real time when you're setting up your event.

• Sort selected reorders your selection by Name (A→Z, Z→A) or BIB (ascending, descending) — only the selected participants move. BIB sorting is numeric-aware: 2 before 10.
• Random marker colors gives each selected participant a distinct hue. No two repeat, none come out near-white or near-black. Visual separation across a hundred starters, in one click. 

A focused round of improvements across Safemap, Tracker Management, and the event editor. Less hunting for information, fewer surprises when it matters.

Safemap

See the workload before working through it

Safemap now shows the count of alerts and notifications based on set filters and in total. You know what's waiting for review without opening it first.

"Reset" clears everything, in one action

The Reset button now clears filters, sorting, and the search together. Reset becomes active whenever any of those are set, so you always know there's something to clear.

Deep-link to any map position

The URL now adds ?lat=..&lng=..&zoom=.. to open Safemap at a specific location and zoom level — useful for external tools or dashboards that need to land users on a precise area. Position now also persists across reloads after any manual pan, zoom, starter selection, or chart hover.

Tracker Management

Configuration update status now reflects what actually happened

Previously, a config push to a Queclink GL3xx tracker showed green (Complete) as soon as the device acknowledged the message — even when the actual update failed. A later failed download or apply step was not shown in the messages table.

The status now tracks the full config update cycle:

• Command received → DELIVERED
• Update applied successfully → COMPLETE
• Any failure code → ERROR

New columns: non-movement detection & crash detection

Both now appear as dedicated columns in the tracker table providing, as those settings are required to us the full potential of Safemap

SIM card status has been added to the filter tree.

Available for RACEMAP M2M SIM cards. 

Settings — Color Handling and Participant Preview

Colors fallback gracefully

Color properties across the map editor, elevation chart, and marker pings now fall back to defaults when undefined. No more blank or broken visuals from a missing color value.

Preview participant markers before the event goes live

The participant panel in the visualization tab now shows a live preview of how markers will render. See the result before spectators do.

Color picker remembers your recent colors

Recently picked colors are stored locally and appear as presets across all color pickers in the app. No more re-entering the same hex codes across sessions.

Hierarchical device filtering in the participant list

The participant list now supports filtering by device class and type, with a "No device" option included. Device column is sortable now.