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enhancementvisualizationkeysTracker ManagementPlatform
today

Duplicate events, keep eveything

This release is all about the finish line being easier to reach — for spectators, sponsors, and for you —  the provider of live tracking. The live visualization now remembers which participants you were watching and lets you share exactly your selection, multiple sponsor logos rotate so each of your partners gets shown, and duplicating events keeps your team and your custom tracking apps. Stage groups, participant imports and the Connection Chart all got a round of fixes that remove small annoyances.

Your player view stays yours — and you can share it

Select your favourites in the tracking map and they stay picked. Your favourites and even your replay position (time scale) are now remembered in your browser, per event, so coming back means picking up where you left off. Live viewers always return to live — the time scale position is only kept for replays.

There is also a new share button. Open it and choose exactly what your link should carry: the selected participants, the moment in the race, the viewport you framed. Copy the link or hand it straight to your phone's share sheet. A link you build on a desktop shows the same on a phone, so what you send is what they see.

Every sponsor gets their turn on screen

Sponsor logos on the tracking map used to be picked once and never changed — on a phone, where only two logos fit, the other partner logos were never shown. Logos now rotate on both the tracking map and the leaderboard, and every single one has been on screen.

For a title sponsor there is now a pinned flag in the Sponsor tab. A pinned logo never rotates away, while the rest share the remaining space. The row also follows your chosen alignment, so a centred row really puts your main partner in the middle.

 

Tracking map loads faster and stops stalling on group maps

Opening a tracking map now sends 60% less data — on a large event with 2000 participants that is roughly 1 MB down to 375 kB. Hidden tracks and unused layers are no longer sent at all.

Two long-standing annoyances go with it. Live group maps could fail with a cryptic memory error near the start of an event; the cause was two separate timing bugs in the player, both fixed. And editing a track, point of interest, split or map layer now really updates what viewers see — previously the player could keep serving the old geometry from its cache.

Let Safemap show your external map layers

External map layers you configure under Map → External Layers now render in the safemap, exactly as they already do in the tracking map. They sit underneath the layer of protected zones, tracks, markers, participants, and alerts, and stay there when you switch between Terrain, Satellite and Hybrid.

Duplicating an event keeps your team & tracking apps

Duplicating previous events used to strip the access list (editors) and drop the connected custom tracking apps, so you needed to re-add the same colleagues and re-link the custom apps. The duplicate dialog now has checkboxes for both — keep the editors, keep the custom apps.

Passcodes and QR codes work properly in stage groups

Passcodes for stages are back. A stage now shows the passcode of the stage group. You can generate keys, additionally. 

Participant import: Removing the IMEI in RACE|RESULT releases the tracker

When you clear a participant's IMEI in RACE|RESULT, the GPS tracker is now detached from the participant in RACEMAP. Previously, the tracker stayed attached. A device you've attached manually in RACEMAP is untouched.

Note: Participants whose IMEI was already removed before this release stay linked with the device. Unlink them once by hand, or add and remove the IMEI in RaceResult one more time.

Keep participants in order according to your import source

When you synced participants without start numbers, their order was scrambled. In Participants → Import, we've now added the option Keep participant order from source, to keep the sequence in the participant table. Manually added participants stay below the imported records.

Leave the switch off to sort the participant list according to the start-number, entries without a start number always go last. The import also shows how many records carry a start number, and what that means for your order.

 

Connection Chart: deeper insights, on less screen

The Connection Chart has been reworked. The three header cards are replaced by a compact toolbar, so on a regular screen the chart is visible without scrolling. Delay, Battery and Network are toggle pills you can read at a glance, device events sit behind a searchable dropdown, and the statistics fold into one summary line you can expand when you need the details.

Finding location data got easier: while the date picker is open, every day that has points is marked with a dot, so you no longer drag the range around blind. Hovering links the crosshair across both charts, and everything is shown in your local time. The page also lives at a URL that matches its name now — old /admin/track/… links still work. 

Note: Network insights (opertor, cell, 2G, LTE) are supported only when your GPS trackers are running with our M2M SIM cards.

     

Tracker Management: Event history no longer comes up empty

If one of your trackers had been used in an event you are not allowed to see (e.g. when you rent your GPS trackers to other event editors), the events tab of that tracker showed nothing at all. It now lists every event you are allowed to see and leaves out the ones you cannot. 

RACEMAP tells you when if its outdated

If we deploy while you have a tab open, it kept running the old RACEMAP version. Now it notices. The tracking map, leaderboard, and elevation chart refresh quietly; in the backoffice you get a notification with a Reload button.

Notifications

Notifications have moved to a single, consistent style across the whole app — and they now show up on pages where they were silently dropped before, including upload, the player, the leaderboard, the tracker management, and the cost calculator. 

Smaller fixes you will notice

Batch updates in the protected zones configurator keep your selection afterwards, so you can run several changes over the same set of zones without re-picking them. Dragging rows in the Tracker Manager now also works from the keyboard, dragging an unselected row moves that row rather than your old selection, and a file the app cannot accept says so instead of pretending it will take it.  

Other changes

  • Fixed wrong links and minor styling issues in the tracking maps list
  • Documentation: reworked the Connection Chart article, added tracking-interval knowledge, README update
  • Internal cleanups: unified toast library refactor, utility import paths, metrics handling in the event data cache, a merge-conflict fixup
enhancementsafemapParticipants DataTracker ManagementPlatform
2 weeks ago

Safemap: Less Searching, Faster Action and Smarter Connection Data and Participant Tools

During a live event, every second spent searching for information is a second not spent acting on it. This release tightens the feedback loop — from the map to the data to the tools you use to manage your field. 

Spot issues before you go looking 

Safemap — participant status markers: Each participant dot now tells you what's happening without a click. The outline color reflects the unresolved state — non-movement, off-track, crash, or SOS. Flagged participants rise above the rest on the map with a thicker outline. Hover any dot to see the start number and inline status icons on the spot. 

All information about Safemap: https://docs.racemap.com/live-tracking/safemap

Filter the list, clean the map

Safemap — filtered participant visibility: Filtering the participant list now updates the map. Filtered-out participants grey out and become unselectable — your attention stays on exactly the group you're monitoring.

  • A participant that gets hidden by a filter change is automatically deselected 
  • Clicking an alert always works: if the participant is filtered out, the filters reset so they appear 
  • Clicking an alert icon in the list shows only that participant's alerts — two unresolved notifications means you see exactly those two 

Set up safety zones in bulk 

Safemap — protected zone batch actions: Setting up protected zones for an event used to mean configuring each one individually. Batch actions are now available, so you can configure multiple zones at once. 

Read connection data without squinting 

Connection chart — improved layout: Cell and network info now lives in its own lane below the connection chart. Labels no longer collide with data points — the chart is readable at a glance. Your filter and display settings are saved and restored when you reload the page. A network filter and loading indicators are included. 

All information about the connection chart: https://docs.racemap.com/gps-devices/debugging#connection-chart 


Network data in the correct order

Tracker Management — network info and CON column: The Network tab now shows fields in a consistent order — Carrier Name, Carrier Country, Radio Technology — with empty values removed. The connection chart link sits next to the online/offline icon in the CON column, one less place to look. 

 

Sort and color your field in one move

Participant table — sort selected & random marker colors: Two new batch actions in the action dropdown save real time when you're setting up your event.

  • Sort selected reorders your selection by Name (A→Z, Z→A) or BIB (ascending, descending) — only the selected participants move. BIB sorting is numeric-aware: 2 before 10.
  • Random marker colors gives each selected participant a distinct hue. No two repeat, none come out near-white or near-black. Visual separation across a hundred starters, in one click. 

enhancementsafemapTracker ManagementPlatform
a month ago

Safemap controls, accurate tracker status, and smarter color tooling

A focused round of improvements across Safemap, Tracker Management, and the event editor. Less hunting for information, fewer surprises when it matters.

Safemap

See the workload before working through it

Safemap now shows the count of alerts and notifications based on set filters and in total. You know what's waiting for review without opening it first.

"Reset" clears everything, in one action

The Reset button now clears filters, sorting, and the search together. Reset becomes active whenever any of those are set, so you always know there's something to clear.

Deep-link to any map position

The URL now adds ?lat=..&lng=..&zoom=.. to open Safemap at a specific location and zoom level — useful for external tools or dashboards that need to land users on a precise area. Position now also persists across reloads after any manual pan, zoom, starter selection, or chart hover.


Tracker Management

Configuration update status now reflects what actually happened

Previously, a config push to a Queclink GL3xx tracker showed green (Complete) as soon as the device acknowledged the message — even when the actual update failed. A later failed download or apply step was not shown in the messages table.

The status now tracks the full config update cycle:

  • Command received → DELIVERED
  • Update applied successfully → COMPLETE
  • Any failure code → ERROR

New columns: non-movement detection & crash detection

Both now appear as dedicated columns in the tracker table providing, as those settings are required to us the full potential of Safemap

SIM card status has been added to the filter tree.

Available for RACEMAP M2M SIM cards. 


Settings — Color Handling and Participant Preview

Colors fallback gracefully

Color properties across the map editor, elevation chart, and marker pings now fall back to defaults when undefined. No more blank or broken visuals from a missing color value.

Preview participant markers before the event goes live

The participant panel in the visualization tab now shows a live preview of how markers will render. See the result before spectators do.

Color picker remembers your recent colors

Recently picked colors are stored locally and appear as presets across all color pickers in the app. No more re-entering the same hex codes across sessions.

Hierarchical device filtering in the participant list

The participant list now supports filtering by device class and type, with a "No device" option included. Device column is sortable now.

enhancementvisualizationsafemapParticipants Data
a month ago

Participant Tags Redesigned, Plus Clear Notifications in Safemap

Two updates this week: 

  • Long-overdue improvement for anyone managing participants' data with tags, and
  • Small clarity enhancement in Safemap. 

Smarter Tag Handling in the Participant Table

Managing tags such as "Age group", "Class" or "Status" in the participants' settings meant wrestling with cells and special formats — easy to get wrong, hard to scan for errors. That changes now.

Each category now has its own column. Each column is sortable and filterable — with distribution counts visible in the tag popup so you see at a glance how your participants are spread across categories.

Navigate between cells with TAB or SHIFT+ENTER without leaving the keyboard.

Need to update tags across a large group? Use the new batch action to update tags on multiple participants at once. 

You can also add new tag categories directly in the table via + column to open the tag modal — no detour to settings required. 

Set and preview how your tracking map handles tags by default in the visualization settings. 

Notification Sources in Safemap

Safemap shows two types of notifications: ones generated by the GPS trackers, and ones generated by RACEMAP frontend logic analysing the received location data. Until now, there was no differentiation between these two types — which caused confusion when triaging issues during events.

Each notification now carries an icon with a tooltip that explains where it came from. Small change, big difference when something fires mid-race and you need to act fast. 

Read all about Safemap in our documentation:
https://docs.racemap.com/live-tracking/safemap

enhancementvisualizationsafemapPlatform
2 months ago

Map Editor Rework, Smarter Elevation Chart and Safemap Updates

You asked. We built. This release is the biggest Map Editor update we've shipped in a while - driven by your feedback and user experience. Alongside it: Sharper dot rendering in the elevation chart and a round of Safemap enhancements that make alert navigation actually feel natural to use. 

A Map Editor that gets out of your way 

Map Editor - major rework

The view now behaves the way you'd intuitvely expect: it only zooms out when it needs to. If the selected elements are already in view, it recenters without touching your zoom level. If it's out of bounds, it adjusts. You stay in control without turning your mouse wheel. 

Beyond the zoom improvements, this release adds a long list of enhancements and features built from your feedback:

  • For POIs paste and edit Lat/Lon
  • Select and move Splits directly from the Elevation chart
  • Drag and drop ordering for POIs and Tracks — the sequence carries through to the Player
  • Start and Finish Splits now protected from accidental deletion
  • Bulk remove buttons for all Tracks, all POIs, and all Splits 

Elevation chart dots - better contrast 

Dot stroke rework in elevation chart 

Dot visibility on the elevation chart of the tracking map is improved. Stroke color now adapts based on the fill brightness - so dots stay readable regardless of background or marker color. Alpha channel values are now preserved and applied consistently across dots, and draw info rendering. 

Safemap: alert navigation that works intuitively 

URL state fixes and Google Maps integration 

Alert and notification interactions in Safemap were inconsistent — in some cases, setting two URL states in sequence would overwrite each other. That's resolved. Here's how navigation now behaves:

  • Clicking an alert on a starter switches to the notifications/alerts section, selects the alert, selects the corresponding starter, and centers the map on the alert

  • Clicking the starter icon on an alert entry switches to the starter section, selects the starter, and shows their position on the map
  • On a notification, clicking the starter icon and clicking the alert are now separate actions - each zooms the map to the correct position
  • Any coordinate-based UI element (alert location tags, last-location tooltips) now includes a direct Open in Google Maps button
     

Test the intuitive user experience directly with our live demo: https://racemap.com/safemap/demo

A big thank you to everyone who sent feedback on the Map Editor and Safemap.
This release is yours.

enhancementvisualizationsafemap
2 months ago

UI Updates and Safemap Improvements


Our latest release is focused on one thing: less friction. From a more consistent interface across the platform to sharper tools for managing your Safemap — here's what's new. 

Consistent panel UI across the platform

The panel for map settings and tracker management have been migrated to Ant Design — the same UI system used across the rest of RACEMAP. The interface is now visually consistent throughout, making navigation more intuitive wherever you work.

Preview of sidebar and filter tag settings

Configure the sidebar — and see it live in the preview! Visualization settings now provides a sidebar preview of your tracking map as you configure it. You can define the order of filter tag categories in the sidebar via drag and drop, and the preview shows your changes in real time — no guesswork before publishing.

Share Safemap access without admin overhead

We have added "Load Safemap without login" to the Advanced settings of Safemap. Any event creator can enable it directly — no admin rights needed. Sharing safety monitoring responsibility during a race just got simpler.

Safemap: improved participant interaction on the map

Navigate Safemap with more precision. Participant interaction on the map is now more responsive and intuitive. Clicking a dot in the map now selects the participant, hovering shows their bib number with a pointer cursor, and hovering a participant in the starter or alerts list highlights their position on the map — keeping the list and map in sync as you monitor your race. 

All information about Safemap: https://docs.racemap.com/live-tracking/safemap

These updates are live now. As always, if something isn't working the way you expect or you have feedback, reach out — we're listening.

enhancementleaderboardPlatform
2 months ago

New: Leaderboard Unit Selection and AI-Powered User Support

We've shipped two improvements to make event configuration easier and user support direct accessible where most needed.

🏆 Leaderboard: Unit Selection Now Available

You can now configure the unit system to show metric, imperial, and nautical - directly within the Leaderboard settings.

To improve consistency across the platform, we've introduced a reusable Unit System Selector component and integrated it into the Leaderboard configurator.

What's new

  • Added a Unit System selector to Leaderboard settings.
  • Unit preferences now influence the leaderboard preview and configuration experience.
  • Maintains a consistent configuration experience between Tracking Maps and Leaderboards.


💬 New User Help Requests with AI Support

Getting help is now faster and more flexible in RACEMAP. We've replaced the previous user feedback feature with a new help request system that supports both traditional support requests emails and AI-assisted help.

What's new

  • Submit help requests directly from the platform.
  • Choose between:
    • Email Support for direct assistance from our team.
    • AI Support for instant answers through an interactive chat experience.
  • Improved support workflows across the platform.

The new system introduces a dedicated help request experience and lays the foundation for richer support conversations in future releases.

enhancementvisualizationleaderboardAPITracker Management
2 months ago

Product Updates

Leaderboard: Smarter & More Customizable

We've expanded our leaderboard solution with new customization options and improved logic to support more complex event formats. 

Improved start detection

The leaderboard now better identifies the actual start of a race when start and finish locations are geographically close but connected by a long course loop. This improves ranking accuracy for lap-based and looped events.

Custom leaderboard branding

You can now set the leaderboard header color directly within the settings, making it easier to align leaderboards with event branding and sponsor requirements.

Built-in leaderboard preview

We've added a leaderboard preview in the configurator, to immediately verify appearance and settings before publishing changes. This reduces setup time and helps avoid configuration errors during event preparation. 

All about the RACEMAP leaderboard add-on in our documentation:
https://docs.racemap.com/live-tracking/gps-timing 


Auto-pause API to prevent unnecessary costs

To help customers better manage API usage and operational costs, the Data API add-on now automatically deactivates after an event has concluded.

How it works:

  • The system automatically pauses the Data API after the first API request that occurs more than two hours after the event end time.
  • Users can resume the API at any time if continued access is required.

This change helps prevent unintended API consumption and unexpected costs while maintaining full flexibility for customers who need extended access. 


More current API Improvements

Our current API continues to evolve as a reliable data source for broadcasters, media teams, event organizers, and technology partners.

AI-assisted development becomes common. An increasing number of teams use tools such as ChatGPT, Claude, Gemini, or GitHub Copilot to rapidly create custom dashboards, reporting tools, and event-specific applications. Our current API is the stable, structured, and well-documented data foundation for such custom solutions.

Whether you're building a live race dashboard, an operations monitor, a broadcast control panel, or automated reporting workflows, you can use AI assistants together with our documentation to generate applications tailored to your specific requirements—while relying on verified real-time race data from RACEMAP.

We've enhanced the current API with reliability, analysis capabilities, and consistency.

Highlights:

  • New routing and expanded test coverage for the Current API Analyser. 
  • Consistent formatting of units, pace values, and receive-gap information. 
  • Improved speed and movement calculations within backend processing. 
  • Additional test coverage and internal quality improvements.

Explore the current API documentation to start building your own dashboards and integrations: https://docs.racemap.com/api/current

Clearer Tracker Management for Queclink GL3xx Devices

We've improved the Tracker Manager interface to make device communication settings easier to understand and operate. 

Improved ACK visibility

The tracker dashboard previously exposed two different acknowledgement concepts ("Cl-ACK" and "Server ACK") that could be difficult to distinguish during troubleshooting and device configuration. These improvements help operations teams diagnose communication issues faster and manage Queclink GL3xx GPS tracker with greater confidence.

The improved interface now includes:

  • Context-sensitive explanations directly within the UI.
  • Clearer descriptions for tracker communication settings.
  • Improved display and sorting behavior for Server ACK states.
  • Better support for identifying unknown versus disabled acknowledgement states. 

Learn more about Tracker Management in our documentation:
https://docs.racemap.com/tracker-management

Faster Synchronization Across the Platform

To improve data freshness and operational responsiveness, we adjusted platform synchronization intervals.

  • Starter synchronization now runs every one minute (instead of every five minutes). 
  • The default player aut-reload interval has been standardized to one minute, also.

These adjustments provide faster updates while maintaining efficient system performance.

RACEMAP platform updates
visualizationAPITracker Management
3 months ago

RACEMAP platform updates

Set Presenter Mode in Visualization Settings 

The presenter mode (largeMode) can now be set directly in the visualization settings as an event default. 

Previously, the presenter mode was only available as a temporary state through the URL hash. Primary users of this feature like production and broadcast teams had to manually re-enable it after every reload.

With this update:

  • Presenter mode can now be persisted as part of the event configuration.
  • Tracking maps automatically load in presentation-ready mode.
  • Dots, flags, distance markers, and POIs are displayed larger for improved readability on studio screens and broadcast overlays.

This update is especially useful for video production teams working with live sports storytelling and large-screen visualizations like LCD screens at the finish line. 

New NET State in Tracker Management 

We added a new state in the NET column for devices where the API of our SIM provider does not send a disconnect timestamp.

Previously, SIM cards without a disconnect time could appear active even when they had stopped transmitting data.

With the new behavior:

  • SIM cards are now marked yellow if no data has been received for more than 30 minutes. 
  • Improves operational visibility and troubleshooting in the tracker management 
  • Makes inactive or unresponsive devices easier to identify at a glance. 

This improvement shows a more accurate network status for monitoring and support teams. 

Complete Rework current API 

We fully redesigned the current API to improve reliability, flexibility, and analysis capabilities.

Key improvements

  • More reliable and predictable API behavior
  • Expanded parameter support and improved query capabilities
  • New interactive tools for advanced analysis workflows even during your event
  • Better support for live storytelling and post-race analysis

Removed parameters

The following misleading parameters were removed:

  • currentSpeedDuration
  • liveDelay

These parameters caused confusion and inconsistent interpretations across integrations.

Built for modern broadcast workflows

The new API approach is designed specifically for modern sports production teams:

  • Faster access to live and historical tracking data
  • Better synchronization for broadcast and replay systems
  • Improved tooling for commentators, analysts, and video editors
  • Enables more flexible integrations for custom visual storytelling

Video production teams covering sports events will especially benefit from the new analysis capabilities. 

Read all about our current API in our documentation: https://docs.racemap.com/api/current

visualizationsafemap
3 months ago

Savemap and map updates: Improved charts, better visibility & enhanced interaction

This release improves the usability across Safemap and the map player experience. Based on customer feedback, we refined chart rendering, improved layout behavior, and added new interaction capabilities. 

Read all details about Safemap and the elevation chart component in our documentation:

  • https://docs.racemap.com/live-tracking/safemap 
  • https://docs.racemap.com/live-tracking/profile

📈 Safemap chart improvements

We revisited the chart for better readability and trend visualization while still handling sparse GPS data correctly. Data points of distance from track, speed, and elevation are rendered with connected dots.

  • Added dedicated chart colors for better visual consistency
  • Enhanced legend readability for primary metrics
  • Improved axis styling and labeling

Our major concern with connected dots was that long gaps could create misleading visualizations. To solve this, the chart flexibly shows gaps:

  • Large data gaps automatically break the chart line
  • Gap thresholds are calculated dynamically based on median time intervals
  • Missing data is displayed accurately while preserving trend readability 

📋 Flexible Safemap header

We improved header behavior when filters are expanded. Now, opening filters shrink the header area and hide the event details: Start- and end time, length of the shadowtrack. 

  • Header now adapts more intelligently to available space
  • Compact mode is applied dynamically when filters are expanded
  • Improved logo scaling and layout responsiveness
  • More usable space for participant and alert tables

🚨 Participant Status in Alerts & Notifications

Alerts and notifications now display the participant status such as DNF, DSQ directly. This makes operational monitoring much clearer, especially during live race situations.

⛰️ Elevation Chart Zoom Functionality

The elevation profile now supports zooming both:

  • in the tracking map and
  • in the standalone elevation chart component.

New interactions:

  • Mouse wheel zoom
  • Pinch zoom support for usage on smartphones
  • Double-click reset