We’ve just rolled out SMS communication in the tracker management dashboard! This feature is now available for devices equipped with our M2M SIM cards, and it's not just limited to GPS trackers.

Why SMS?

While SMS may seem like an outdated technology, it’s a reliable solution when a device loses connection to the server. Even if your trackers go offline, with SMS you still have the option to send essential commands - like rebooting the device or requesting its latest location - ensuring your devices stay operational.

How does it work? 

• By default, messages to GPS trackers are sent via TCP. 
• If a device is using our M2M SIM card, you can send commands via SMS.

Costs management

SMS costs are charged to the account sending the messages, making it easy to manage expenses. For example, if you're renting devices and the borrower sends SMS, they’ll be responsible for the cost.

For more details, check out our tracker management guide: https://docs.racemap.com/tracker-management/messages